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Premier Chevrolet GMC of Morgantown
Morgantown, WV
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I wouldn't do it again. I contacted the dealership about a used vehicle I was interested in. I made them aware that I would be there the next day to test drive this car and t I contacted the dealership about a used vehicle I was interested in. I made them aware that I would be there the next day to test drive this car and that I was making a 3 hour trip one way. When I arrived the car had not been looked at by the service department despite being on the lot for more than a week. After I purchased the car I had to wait for it to be "checked over" and cleaned even though I had given them 24 hours notice of my arrival. Very disappointing. I had to drive my new car home in the dark because they did not make any preparations for me even though I drove an extensive amount of time to shop with their dealership. Also, my credit was run without my permission. The results were handed to me without me even knowing what they were. An hour later when I was in financing to sign loan paperwork I was asked to sign a slip giving them permission to check my credit. I had arrived with a preapproved loan from a bank and my credit should never have been run at all. Shame on them. A few miles away from the dealership on my way home, smoke started coming out from under my hood. I had to pull over on the interstate to discover that during the oil change, the service department had spilled oil all over my engine and not wiped it up. On further inspection, all of the other fluids under the hood were either dangerously low or non-existent. This included clutch, brake, power steering, windshield washing and antifreeze fluids! I had just waited for my car to be serviced! Then, I noticed that, despite the new inspection sticker on my windshield, I had a low beam head light out and my windshield wipers were not functioning properly. For a week I have been getting the run around with management about making this right and servicing my car. They promise to call back and never do. Apparently the service department doesn't fall far from the management tree. Buyer beware. More
2011 GMC Sold By David Babel I recently purchased a GMC , my experience was great, everyone there was patient and willing to work with me to get me a new truck, i was a little di I recently purchased a GMC , my experience was great, everyone there was patient and willing to work with me to get me a new truck, i was a little disappointed that they weren't able to take my trade but i was glad that i was still able to purchase the vehicle David Babel was an excellent sales rep and was very professional and he was honest with me and my wife and did everything that he could do to get us into a vehicle by the weekend. Alan Taylor Was also Very Honest and professional. More
Review of Robert Bishoff Robert Bishoff was extremely helpful, an excellent salesman. This is the third Buick I have bought from your dealership. I have always been a very s Robert Bishoff was extremely helpful, an excellent salesman. This is the third Buick I have bought from your dealership. I have always been a very satisfied customer. Thank you so much. More
Great experience Happy with our new truck and the buying experience at Premier was excellent! Great staff! Knowledgeable and accommodating. Would definitely recommend Happy with our new truck and the buying experience at Premier was excellent! Great staff! Knowledgeable and accommodating. Would definitely recommend checking them out if you are in the market for a vehicle. More
2015 Traverse I recently purchased a new Chevy Traverse. I had the best experience at Premier. Max Black was a the best car sales I have ever dealt with. He was I recently purchased a new Chevy Traverse. I had the best experience at Premier. Max Black was a the best car sales I have ever dealt with. He was fair and transparent throughout the entire process. The facility is top notch, while their prices on new cars and trade-in values were exceptional. I will definately go back to Premier. More
New Malibu This was my first time dealing with Premier Chevrolet so I was very apprehensive working with someplace I was not familiar with. But from the time I This was my first time dealing with Premier Chevrolet so I was very apprehensive working with someplace I was not familiar with. But from the time I made the inquiry on the Internet until driving away with my new 2015 Malibu we were made to feel very comfortable with this dealership. Will recommend to friends and family. Everyone I encountered was very friendly and helpful. From Eric in the Internet department answering all the questions I had before I even got to the dealership. Then Eric turning me over to Mike Hogan. Mike is very knowledgeable about the products offered at the dealership. Mike provided great insight into the features of the vehicles and available options. He made me very comfortable with my decision. Also want to thank Michael Zalesky for sealing the deal in the Finance department. Great job Premier Chevrolet!!!! More
New Truck Dave babel was really helpful during the whole process. He kept in touch over weeks to let me know when the vehicle I wanted had arrived. He was very Dave babel was really helpful during the whole process. He kept in touch over weeks to let me know when the vehicle I wanted had arrived. He was very knowledgeable about the vehicle and explained everything. He really helped getting the price of the vehicle where I needed to be. I wouldn't buy another vehicle from a different salesman. Michael zalesky was very helpful with information on the warranties. He did an excellent job explaining everything and did not try to pressure me into purchasing a warranty I didn't want. More
Enjoying our new "Used" SUV - Just in time for winter! My husband and I decided to take a trip around the Premiere lot this past Saturday to see what they had available in the used car line-up for a reason My husband and I decided to take a trip around the Premiere lot this past Saturday to see what they had available in the used car line-up for a reasonable price. We was in the market for a good used SUV but didn't expect to find anything within our price range. A very polite salesman "Mr. Robert Bishoff" approached our car and I rolled down the window to tell him what we was in the market for. Without hesitation Mr. Bishoff was checking with his manager and located us a vehicle in no time at all. He was very pleasant during the test drive and we shared many of the same interests in farming and we enjoyed hearing about his cattle. He was undoubtedly one of the nicest and most polite sales representatives that we have encountered in a very long time. We test drove the car and purchased it with no hesitation. Only complaint is that the buying process takes way too long to complete and this is by no means a fault of our sales person. We are enjoying the car and absolutely love it! More
Unexpected New Car Purchase Thanks Kim for coming to the rescue when I needed another car. Thanks for taking the time to explain everything and showing concern for my situation. Thanks Kim for coming to the rescue when I needed another car. Thanks for taking the time to explain everything and showing concern for my situation. The purchase was a good experience and I would recommend Kim and Premier to anyone who needs a vehicle! More
Great Experience! Great experience. Went in looking at an Acadia but fell in love with the Traverse. Kim helped us get the car we wanted. Will definitely go back! Great experience. Went in looking at an Acadia but fell in love with the Traverse. Kim helped us get the car we wanted. Will definitely go back! More