Premier Automotive

My mother is on disability, and needed an affordable car she can rely on, she needed a co-signer, so I helped her get what I thought was a good car. It was not that old and had relatively decent miles on it she can rely on, she needed a co-signer, so I helped her get what I thought was a good car. It was not that old and had relatively decent miles on it for a good price. When we were there the car wasn't ready yet, then it was, then the dealer said he had to go to a funeral, then he mentioned the as is being the only light in the car but they would have it cleaned and he was leaving, the price negotiations somehow jumped from the offer I wanted on a local app, to a completely different offer at a different bank, the dealer stated he wanted to keep the payments low for my mom and it helps her over time. These all should have been red flags, but I believed the guy. A few months down the road the tires were worn so bad, we had to put new tires on it and they were unable to rotate the tires, as they stated the spokes were bent, and therefore it will also not pass inspection. We get the new tires and attempt to understand, Kelly Blue Books car fax DIFFER very much from the carfax from the dealer stating the car is unable to be quoted a price of worth because the frame has been bent and dangerous to drive. So while we are trying to understand what needs to be done to the tires and frame the car breaks down on the side of the road, we get it towed, and the mechanic told my mom it was the worst chop shop he had seen in a while. She was lucky to be alive as it's dangerous to drive on a bent frame. The motor is completely blown, the gaskets had been shaved down from the looks of it and it was missing several hoses. He said replacing the motor wouldnt even be the start of the problems the car has. I know we purchased an "AS IS" car assuming responsibility for what is predisposed as normal maintenance matched to manufacture suggestions and or repairs. What I did not expect was my disabled mother on a fixed income to be taken advantage of so bad that she does not have the car due to it blowing up after only 10 months on a five-year loan and is now in a situation where she cannot afford another car and still has years of monthly payments remaining in the amount of eight thousand dollars for something she cant even use. When I called the dealer I got laughed at and transferred to a manager line where no one ever answered. So I went to the website and google reviews and found so many deceptive and unethical business practices, I feel so sick to my stomach that this is "legal" it's wrong and unethical to consumers, especially a disabled woman on a fixed income. I would like compensation to pay the loan off or they take the car back and release us from this loan, this is by far a scam and should be illegal More

This company is a scam! STAY AWAY, STAY VERY FAR AWAY! They sold me a car with a clean CarFax saying there was nothing wrong with the car. I got it inspected and was info STAY AWAY, STAY VERY FAR AWAY! They sold me a car with a clean CarFax saying there was nothing wrong with the car. I got it inspected and was informed it was in an accident with structural damage and not safe to drive. This company is willing to risk another persons life for their own monetary gain. DO NOT BUY HERE!!! I repeat, DO NOT BUY HERE! More

This company sold me a car that they claimed there was nothing wrong it. I took it to be expected by Toyota. I was informed that the car had structural damage, was unsafe to drive and should be returned t nothing wrong it. I took it to be expected by Toyota. I was informed that the car had structural damage, was unsafe to drive and should be returned to the seller. The seller refused to accept the car back. They absolutely scammed me out of $16000. The carfax they showed me said no structural damage, no accidents and it was a complete lie. I have photos to prove it. This place should be shut down. Criminals, crooks and scammers! More

DO NOT BUY FROM THEM! UNTRUSTWORTHY CAR SALESMEN! People say the only people who leave reviews are the people who have something negative to say, however in this case I wi UNTRUSTWORTHY CAR SALESMEN! People say the only people who leave reviews are the people who have something negative to say, however in this case I will tell you all my experience and what I dealt with personally purchasing a vehicle from this dealership: (had it been a positive experience I would have let that be known as well) i bought a 2014 Nissan Altima from Jesus he was the salesmen I worked with. Initially everything and everyone seemed cool, but keep in mind my mom had been telling me she had a bad feeling about them since we got to the dealership but she didn’t have any real reason why, fast forward I finance the vehicle and not even a month later my control arm snaps causing the vehicle back left tire to cave in. the vehicle then had to be towed to the shop for diagnostics and repair meanwhile I reached out To both Jesus and Mike (the manager) and despite many attempts they took their sweet time getting back to me. Finally after mike reaches out I send him pics of what condition the car is in he mentions what he thought it could be and that they would pay for that specific damage. Agyer recieving the diagnostic back there turned out to be more issues then the one the dealership mentioned they would pay for and remember I have not jad the vehicle a month. At this point im ready to give the car back Mike and Jesus are ignoring my calls, Im calling the dealership and they are literally picking up the phone and hanging it up all in one motion bc ive called so many times demanding to speak to either one of them. It was a complete xxxx show. Fast forward my car is fixed and seemingly fine, no here we are today 1 week later from this incident and my check engine light is on and the car will NOT accelerate. During the first incident it was told to me by both the car repair shop and my warranty company for the vehicle that the dealership sold me a FAULTY VEHICLE THAT WAS NOT FIT TO BE DRIVEN. A 2014 Nissan Altima sold by Jesus from Premier Auto in Dumfries, VA. At this time I will be taking legal action against the dealership. SO BE WEARY IF YOU ARE GOING TO BUY TEST DRIVE AND EVEN THEN JUST KNOW IF THEY HAVE SOLDBYOU A FAULTY VEHICLE THEY WILL NOT ACCOMMODATE ANYTHING OR GIVE YOU TIME OF DAY THEY HIRE AND PROMOTE UNTRUSTWORTHY PEOPLE & BEHAVIOR! BE MINDFUL!!!!! More

DO NOT PURCHASE FROM THESE PEOPLE THEY ARE UNTRUSTWORTHY THEY WILL SELL YOU A FAULTY VEHICLE & IGNORE YOU WHEN YOU TRY TO GET THE ISSUES RESOLVED!!! IT IS NOT A RELIABLE DEALERSHIP! THEY WILL SELL YOU A FAULTY VEHICLE & IGNORE YOU WHEN YOU TRY TO GET THE ISSUES RESOLVED!!! IT IS NOT A RELIABLE DEALERSHIP! More

Very responsive and helpful. Although I won't be purchasing at this time, I will return to premier when I'm ready to do so. Although I won't be purchasing at this time, I will return to premier when I'm ready to do so. More

Yesterday, I bought a Nissan Rogue from Premier Auto. Patrick was a true professional. I will certainly recommend anyone to patronize this establishment. -Jarvie Patrick was a true professional. I will certainly recommend anyone to patronize this establishment. -Jarvie More

Patrick was very professional and got me in and out fast with my purchase of a 2019 Ford F-150 with my purchase of a 2019 Ford F-150 More

The staff was very polite and knowledgeable. They answered all my questions and was knowledgeable about the vehicle. I would definitely come here again if in need of another vehicle! answered all my questions and was knowledgeable about the vehicle. I would definitely come here again if in need of another vehicle! More

Where do I even start with these people! I bought a car from here last year have been facing issues ever since. First off the car fax they provided me was flat out fake and manipulated. BUY YOUR OWN! I’ve from here last year have been facing issues ever since. First off the car fax they provided me was flat out fake and manipulated. BUY YOUR OWN! I’ve had to pay for 2 major repairs (not covered by thief crappy warranty) and have another issue to address coming up. Throughout my time with this car I’ve noticed that this car has been some of major accident because I’ve found evidence of structural repairs and the biggest piece of evidence ...the idiot who replaced the brake calipers put a 1 piston on my drivers side. It’s my fault for not inspecting it like I should but there’s no way in xxxx this dealership didn’t see these flaws. My radiator needed replacing because of damage, I was only given one fob with no spare key, and now this. DO NOT BUY FROM THEM!!! More