
Premier Automotive
Milford, OH
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BUYER BEWARE! They will offer to take the vehicle somewhere close by for a third party inspection….you pay for inspection. My hunch is that they are paid by the de They will offer to take the vehicle somewhere close by for a third party inspection….you pay for inspection. My hunch is that they are paid by the dealership to give good reports. They don’t really inspect much. Basically look at it. Luckily I used a trailer to get my vehicle home. The alignment was so far off, the instant you let go of the steering wheel, you were going in the ditch. Now, the A/c did not work, the trunk lid was full of rust, two doors the manual locks were broken, ceiling liner is ripped, cheapest, bare minimum cheap tires, I doubt any of the fluids were checked, because I spent an hour trying to get the rear differential fill plug out. There was rust on the frame and under body, but at least I can still save it. Lots of wire brushing and painting in the near future. Noticed that the rear brake disc are wearing oddly, needs new brake pads and rotors. the exhaust has broken in two places in less than 100 miles of getting it home. Sun roof won’t open Now for the buying process. My fault for buying out of state. They do not do any documents or signing of anything online. This is 2025, not 1995. Everything is done through snail mail. But they won’t tell you that. $350 down to hold the vehicle, and if you don’t get the papers in time, signed and returned quickly, I bet you’re out. Then they also don’t except wire transfers of money. Had to get my bank to send se d them a paper check. And the biggest thing that really peaced me, I asked when I could be there to pick up the vehicle on Saturday morning….10:00 am. I show up at 9:50, expecting to wait about 20 minutes so they can get rolling. As I’m told I have to work with the salesperson I talked to on the phone, but she won’t be in until 11:00! I drove 10 hours the day before, got very little sleep and had a 10 hour drive home, and now you’re going to be late to work. That on top of everything else, I was livid. It happened for a reason, but at the moment I could not see thru it. Go and look at the vehicle yourself. I’m told many vehicles come from the upper salt belt and are rusted a lot. They are there to flip cars as fast as possible with as little as possible stuck into them. It’s a used car lot, that’s what they do. I asked multiple times for a copy of their safety checklist, but with no answer. Luckily I’m a diesel mechanic with a shop I can use after hours to work on my own vehicles. More
Daniel was our salesperson. He was able to answered our questions. We felt no pressure at all. Even after we signed all of the papers & the sale was complete, he didn't't rush u He was able to answered our questions. We felt no pressure at all. Even after we signed all of the papers & the sale was complete, he didn't't rush us out the door. More
I had an amazing experience at Premier Automotive! From the moment I walked in, I was greeted warmly and treated with professionalism and respect. The staff was incredibly knowledgeable and took the t From the moment I walked in, I was greeted warmly and treated with professionalism and respect. The staff was incredibly knowledgeable and took the time to understand exactly what I was looking for. Phil was fantastic—patient, friendly, and never pushy. They walked me through all my options, answered all my questions, and made the entire process smooth and stress-free. The dealership itself was clean, organized, and had a great selection of vehicles to choose from. The financing process was just as seamless. Phil explained everything clearly, ensuring I understood all the details before making any decisions. I truly appreciated their transparency and willingness to work with me to find the best deal. Overall, I couldn’t be happier with my purchase and the top-notch service I received. If you’re looking for a dealership that values its customers and goes above and beyond, I highly recommend Premier Automotive! More
Very welcoming and nice atmosphere, no preassure at all from seller, everything was so smooth and fast, I really liked to buy from Premier and definitely be back to buy again. Highly recommend to consider from seller, everything was so smooth and fast, I really liked to buy from Premier and definitely be back to buy again. Highly recommend to consider this dealership while looking for a decent used car. More
Alisha is a top, she has such a great personality on top of a great communication and customer service and sales skills, we enjoyed buying our Dodge Grand Cravan from her. of a great communication and customer service and sales skills, we enjoyed buying our Dodge Grand Cravan from her. More
If I could, I’d give 10 stars, but the most possible rating is 5 stars, this guys deserve even more for their excellence and performance of the highest quality customer service. I highly recommend Premi rating is 5 stars, this guys deserve even more for their excellence and performance of the highest quality customer service. I highly recommend Premier and especially Alisha to everyone, thank you guys! More
I had such a great experience buying my new vehicle from Eugene, he was very informative, knowledgeable and honest. I can't describe how helpful he was. If you stop by at Premier for a car, ask for Eugene. Eugene, he was very informative, knowledgeable and honest. I can't describe how helpful he was. If you stop by at Premier for a car, ask for Eugene. More
Eugene made the whole buying process very fast and kinda relaxing, instead of being in a hassle we enjoyed it. Very fast and easy transaction, transparent and fair pricing. Eugene is a very honest and pleas relaxing, instead of being in a hassle we enjoyed it. Very fast and easy transaction, transparent and fair pricing. Eugene is a very honest and pleasantly looking sales rep and nice to deal with, we highly recommend him and Premier Automotive Group to everyone! More