Preferred Imports
Birmingham, AL
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Showing 72 reviews
5 star Excellent service beautiful truck wonderful experience will definitely be a return customer Rami got the truck i wanted at the price i wanted and Me Excellent service beautiful truck wonderful experience will definitely be a return customer Rami got the truck i wanted at the price i wanted and Melvin hand me in and out in 1 hr More
Great buying experience No pressure from sales or management. Great vehicle selection with competitive prices. We drove several models, and they helped us decide what was t No pressure from sales or management. Great vehicle selection with competitive prices. We drove several models, and they helped us decide what was the best vehicle and value for my family. I would recommend them to anyone. Go see Bob Willard! More
Mel is a people person Melvin listened to what I wanted and my concerns. He took me seriously and kept his word. The car looked even better in person. The drive from Atlant Melvin listened to what I wanted and my concerns. He took me seriously and kept his word. The car looked even better in person. The drive from Atlanta was well worth it. More
Outstanding Dealer & Deal In 2014 I purchased a 2011 Lexus RX350. from Rami. I was treated like a member of his family. He saved me more than $2,000.00 on my purchased. I could In 2014 I purchased a 2011 Lexus RX350. from Rami. I was treated like a member of his family. He saved me more than $2,000.00 on my purchased. I could have purchased others brands of SUVs, but Rami recommended the RX350 and it has been an outstanding vehicle. The service from Preferred Imports is as good as it gets. I recently had some damaged to the rear bumper of my Lexus.. The local Lexus dealer quoted me $1,700.00 to replace the bumper. I took it to Preferred Imports and asked Rami to look at it and he said they could repair it. They did a GREAT job and it looks like a brand new bumper.. The savings were over $1,000.00. They went the extra mile and took care of any chip spots. My SUV looks like it it did four years ago. Thanks to Rami and Daniel, Fantastic job and done quicker than the Lexus dealer, More
Third Vehicle This is the third vehicle I’ve purchased from Preferred Imports and I don’t plan on changing. Great customer service and pricing which can’t be beat! This is the third vehicle I’ve purchased from Preferred Imports and I don’t plan on changing. Great customer service and pricing which can’t be beat! More
Returning Happy Customer This rating was given because I purchased my other vechicle from here in 2009 and I’m still riding in it. Great car and great people to deal with. I w This rating was given because I purchased my other vechicle from here in 2009 and I’m still riding in it. Great car and great people to deal with. I will return and will recordmend to others. Thanks. More
Jamaal, Mike, and Nissi were all GREAT!! My wife worked with the team here at Preferred to purchase her 2015 Lexus RX350. We saved around $7,000 from MSRP and they gave us a great deal on our My wife worked with the team here at Preferred to purchase her 2015 Lexus RX350. We saved around $7,000 from MSRP and they gave us a great deal on our trade in. Quick and easy. Quality vehicles and a quality team in the heart of Downtown Birmingham! More
Great Deal & Great Car Jamaal was awesome to work with when my husband found a Mercedes E550 Cabriolet on the website he wanted to see. There was a few items that needed to Jamaal was awesome to work with when my husband found a Mercedes E550 Cabriolet on the website he wanted to see. There was a few items that needed to be repaired before we took delivery and would buy the vehicle so Jamaal & Mike agreed to fixing them and after a week I went back and drove the car and decided to bring her home. It’s a gorgeous all black convertible. I traded in my SLK 350 in on this larger Mercedes. I’m really happy with the whole process. More
Dissatisfied customer I purchased a car from Preferred Imports in January 2018 and I have sorely regretted it. I have not been able to drive the car since I bought it. When I purchased a car from Preferred Imports in January 2018 and I have sorely regretted it. I have not been able to drive the car since I bought it. When I tried talking to the owner, Rami , he never returned my husband’s phone calls, when I paid a visit he stated he did not have time to talk and I should have made an appointment. Funny, I didn’t need one when he took my money in January. He was very unprofessional, combative and rude but I didn’t expect much more from a person who lies, it’s surprising he has stayed in business this long, but this could be the reason why he has changed the name of his dealership several times, Star Enterprise, Highline and now Preferred Imports to name a few. If I could submit this review as a zero I most definitely would. Buyers beware of this dealership..... More
Awesome Experience Preferred Imports provided an awesome experience and wonderful customer service. Jamaal did a tremendous job and went above and beyond in all aspects Preferred Imports provided an awesome experience and wonderful customer service. Jamaal did a tremendous job and went above and beyond in all aspects of the sales process. I was extremely impressed with the dealership and all employees involved in the sales process. Tony was very personable and made me feel extremely welcome and appreciated. I will definitely be back for another purchase in the future. Thanks for making the process so enjoyable. More