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Preferred Chrysler Dodge Jeep Ram of Grand Haven

Grand Haven, MI

4.3
40 Reviews

810 Robbins Road

Grand Haven, MI

49417

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40 Reviews of Preferred Chrysler Dodge Jeep Ram of Grand Haven

January 25, 2023

I was very impressed with the service I received and very happy with the work performed. Preferred will be my choice for servicing my vehicle. It was definitely a positive experience. Thank you! More

by bettyjmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kasper
January 22, 2023

The service department was very helpful and accommodating.- from Craig Garber, Service Manager, to David Kasper, my service writer, and all the way to Jesus - the young gentleman who performed More

by Ladewig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Garber, David Kasper and Jesus Alvarez
Jan 22, 2023 -

Ladewig responded

Thank you for the great service!

January 21, 2023

Very polite got in and out fast. Easy to schedule the appointment. Shannon made sure that I knew what work they performed on my truck More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
November 30, 2022

They were awesome would totally recommend them to other people who need their car fixed. More

by amour.adapt.0i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 30, 2022 -

amour.adapt.0i responded

Great job

November 28, 2022

Excellent service department. Courteous and explaining what my car needs in the way of service. Wonderful sales representatives especially Buck Rogers who sold us our Chrysler More

by Ulli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department check in personnel
November 19, 2022

Professional and helpful. Took the time to find an alternate way to fix my vehicle that saved me a lot of money. More

by mark.leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 28, 2022 -

Preferred Chrysler Dodge Jeep Ram of Grand Haven responded

Thank you Mark!

October 18, 2022

These people know automobiles and people. Home town service with speed and clarity above the majority. Service department, so good, that is reason enough to go here. Thank you Preferred. More

by redboy40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Andy, Derick, Matt.
Nov 28, 2022 -

Preferred Chrysler Dodge Jeep Ram of Grand Haven responded

Thank you!

September 10, 2022

I switched from Crown Motors to Preferred for better service. Your dealership has been more competent in solving minor problems. More

by Mgoedd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buck, Shannon
Sep 12, 2022 -

Preferred Chrysler Dodge Jeep Ram of Grand Haven responded

Thank you, we will continue to try and exceed your expectations.

August 30, 2022

Isaiah was very professional, friendly and informative. He made the process easy and comfortable. Was a pleasure working with him! More

by River house
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Guzman and Derek Geddes
Sep 12, 2022 -

Preferred Chrysler Dodge Jeep Ram of Grand Haven responded

Great to see your kind review, thank you!

August 13, 2022

Their work appears to be very good I don't notice anything dissatisfiing. . The car looks great! The only issue was the timing and I understand their issues. More

by Cammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Muderski
Aug 29, 2022 -

Preferred Chrysler Dodge Jeep Ram of Grand Haven responded

Thank you, Cammy. We appreciate it.