Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preferred Auto Illinois Road
Fort Wayne, IN
87 Reviews
Today, Preferred Auto on Illinois Road has hundreds of vehicles and a 20,000 sq. ft. Service Facility here in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Department inspect each vehicle and make necessary repairs, adding a great deal of value for our customers.
Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace.
Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 87 reviews
October 07, 2023
Mike is an awesome guy, great to do business with! The whole dealership team are great people! The whole dealership team are great people! More
by kimberlydrey
October 07, 2023
Mike was great, answered all questions and was patient with changes . Very helpful and worked around my schedule. Was upfront and no sugar coating with changes . Very helpful and worked around my schedule. Was upfront and no sugar coating More
by carts1984
October 03, 2023
First time at Preferred auto and very satisfied. Good selection to choose from and friendly service. Good selection to choose from and friendly service. More
by Jen
October 01, 2023
Joe S. was very professional. He met me outside while I was walking up to the door of the building. I talked to him before hand on the phone with a callback was very professional. He met me outside while I was walking up to the door of the building. I talked to him before hand on the phone with a callback about a vehicle query. I explained my situation and he told me to come on in and see what they could do. The whole process was easy and did a test ride, traded my old car and was shown around the building for service and wash. Completely satisfied with how I was treated. Joe and the rest of the crew did an awesome job. Will definitely return for another purchase in the future. Thanks again!!! More
by stevenramer1072
September 29, 2023
They took good care of to put me in a vehicle I would enjoy.. Thanks enjoy.. Thanks More
by kfinton22
September 12, 2023
It was the best experience I've had buying a car thus far. I appreciate how informative and kind Mike was. He did an excellent job explaining things and making sure I fully understood every step along my far. I appreciate how informative and kind Mike was. He did an excellent job explaining things and making sure I fully understood every step along my car buying journey. More
by 97kbrown
September 07, 2023
YOU GUYS WERE THE BEST! WE GOT THE CAR WE WANTED AND YOU MADE US FEEL WELCOME AND COMFORTABLE THROUGH THE TIME. WE WILL SURE TO COME BACK NEXT TIME SOMEONE IN OUR FAM WE GOT THE CAR WE WANTED AND YOU MADE US FEEL WELCOME AND COMFORTABLE THROUGH THE TIME. WE WILL SURE TO COME BACK NEXT TIME SOMEONE IN OUR FAMILY NEEDS A CAR. THANK YOU, MIKE, AND GOD BLESS, ANITA More
by johnitamc
Employees Worked With
September 06, 2023
From the moment I put in my interest of a car, they reached out and made my experience exceptionally easy. reached out and made my experience exceptionally easy. More
by jrpurdham79
Employees Worked With
August 26, 2023
Mike was so nice to me! !!! He is so sweet and an amazing salesman! Also, Alex is amazing as well!! He found the the perfect upgrade for me! !!! He is so sweet and an amazing salesman! Also, Alex is amazing as well!! He found the the perfect upgrade for me! More
by tracy.davis
Employees Worked With
