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Preferred Auto Illinois Road
Fort Wayne, IN
87 Reviews
Today, Preferred Auto on Illinois Road has hundreds of vehicles and a 20,000 sq. ft. Service Facility here in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Department inspect each vehicle and make necessary repairs, adding a great deal of value for our customers.
Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace.
Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 87 reviews
December 16, 2023
There was a 2200 mile discrepancy from what the vehicle was listed with vs what it had due to a manager driving it. Truck was “cleaned” but still is very dirty in my opinion, especially for buying a 42k was listed with vs what it had due to a manager driving it. Truck was “cleaned” but still is very dirty in my opinion, especially for buying a 42k truck. Rock chip in windshield wasn’t noticed due to truck being dirty and wasn’t mentioned by sales team. More
by ckeesee12
December 14, 2023
Michael at preferred auto made my car buying experience, friendly and extremely easy. They accommodated my needs and made the process efficient! friendly and extremely easy. They accommodated my needs and made the process efficient! More
by jessi8181
December 07, 2023
I didn’t expect to want to purchase a car today but Mike showed me a car I couldn’t refuse! I’m so happy with my purchase and I’ll always buy my cars from Preferred! showed me a car I couldn’t refuse! I’m so happy with my purchase and I’ll always buy my cars from Preferred! More
by simonesmith575
Employees Worked With
December 07, 2023
This is our second time purchasing a vehicle from preferred auto and will definitely purchase again if the need arises. Michael was very professional, listened to what we were looking for and found u preferred auto and will definitely purchase again if the need arises. Michael was very professional, listened to what we were looking for and found us the perfect car for us. We are more than happy with our purchase. The entire process when very smoothly and everyone we encountered at the dealership was very professional. More
by cathybalay
November 18, 2023
Preferred auto is respectable and will work with you to get your dream car that day ! get your dream car that day ! More
by cmdrew92
Employees Worked With
November 14, 2023
Great service. We have bought a few cars from Preferred and always feel like we’re part of the family. It’s always a great experience. We have bought a few cars from Preferred and always feel like we’re part of the family. It’s always a great experience. More
by coreyandnicole
November 03, 2023
Michael was able to get us into a vehicle we loved in a short amount of time and made it easy as first time buyers short amount of time and made it easy as first time buyers More
by kristynhuber14
Employees Worked With
October 29, 2023
Joseph was awesome. Not a pushy dealership at all. 100% recommend for anyone looking to buy. Not a pushy dealership at all. 100% recommend for anyone looking to buy. More
by Cmgamble86
October 25, 2023
This was a wonderful experience for me. Mike was wonderful!!! He made me and both my daughters feel like family! Everyone I met or had to work with there were so nice to us! I will definite Mike was wonderful!!! He made me and both my daughters feel like family! Everyone I met or had to work with there were so nice to us! I will definitely go back when it is time to get another vehicle. Thank you so much for making us feel so welcome through the process. More
by sarahgrace429
October 13, 2023
I’m a very satisfied customer! Not only was the customer service great, the agents really work to meet the buyers needs! I’ve done research about this place before buying a car bec Not only was the customer service great, the agents really work to meet the buyers needs! I’ve done research about this place before buying a car because I know what it’s like to be screwed over by name brand dealers! Truthfully, I recommend Preferred Automotive to anyone! More
by Aleesha Hull
Employees Worked With
Joseph Sheldon
