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Preferred Auto Illinois Road
Fort Wayne, IN
87 Reviews
Today, Preferred Auto on Illinois Road has hundreds of vehicles and a 20,000 sq. ft. Service Facility here in Fort Wayne. Many of our vehicles are 1-owner and have zero reported accidents. Prior to being offered for sale, our Service Department inspect each vehicle and make necessary repairs, adding a great deal of value for our customers.
Our goal at Preferred Automotive Group is to offer quality vehicles and automotive service at fair and competitive prices, as well as an experience you won’t find anywhere else. We continue to maintain an A+ Accredited rating with the Better Business Bureau of Northern Indiana and are the only used car dealership to ever win the BBB Torch Award for Integrity in the marketplace.
Thanks for stopping by and we hope to welcome you to the Preferred Auto family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 87 reviews
June 08, 2025
Run Run Run don’t even hesitate … Preferred Auto Group will lie to you & mislead you to get the sale. Been trying to resolve an issue since 11/2024….I would never have purchased this vehicle if I hadn’t will lie to you & mislead you to get the sale. Been trying to resolve an issue since 11/2024….I would never have purchased this vehicle if I hadn’t been lied to & been out an extra $1398 …Save yourself a headache & go somewhere else to buy your car! More
by S Drew
June 01, 2025
We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smo great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smooth and stress-free, and we truly appreciated his excellent customer service. Highly recommend working with Tony if you're in the market for a new vehicle! More
by ASuchland
May 27, 2025
Purchase a used vehicle from here, they had it in their automotive shop and allegedly fixed everything on the vehicle and said everything was good. Didn't have the vehicle a week and the transmission start automotive shop and allegedly fixed everything on the vehicle and said everything was good. Didn't have the vehicle a week and the transmission started slipping and getting stuck in second gear. Call them and ask if there was anything that they would do to help make it right and they said they will not do anything to make it right More
by seanzurb
Employees Worked With
May 16, 2025
Love my Jeep I got from this dealership. In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and rea In great condition and Tony was super helpful. We traveled from MO for this vehicle and he made it an easy quick experience. Jeep was cleaned and ready to go when we got there! More
by BHainzinger
Employees Worked With
May 05, 2025
Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected. and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected. More
by papa.richter9
April 24, 2025
The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable! I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable! More
by Vincentwallace
April 14, 2025
We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. More
by lldickes
April 10, 2025
Great customer service and make u feel at home. I will be going back there I will be going back there More
by khoyt1257
April 06, 2025
Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 1 Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 100,000 mile warranty. More
by brian.j.sheehan
April 04, 2025
Mike and Jake were extremely helpful and made the whole process simple. I highly recommend! process simple. I highly recommend! More
by ehazelet0219
