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Precision Toyota of Tucson

Tucson, AZ

4.5
1,236 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,236 reviews

April 23, 2018

My dream CAR! This is the only dealership I will go to. Mr. Letcher went out of his way to help that dream come true. He went out of his way to get my into my new c More

by cnc_1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello cnc_1989, Thank you very much for your stellar feedback! My favorite part of your review is, "Mr. Letcher went our of his way to help that dream come true." Honestly, you couldn't have written anything better! We are happy to have Mark on our sales team because of his work ethic and ability to listen. We are thrilled about your review and happy to welcome you to the Precision Toyota family! Thank you again! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 23, 2018

We love our new Highlander and Precision Toyota of Tucson My husband and I recently traded in our 2016 Nissan Murano for a new Highlander. We have always been Nissan owners, but decided to look at the new Hi More

by my3boyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez, Omar Robles, Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello my3boyz! We can't thank you enough for this truly exceptional review! We are very grateful that you have shared your experience with us and others. Mark works really hard for his guests to ensure that have a great time when visiting us. It's very important that all of our guests feel comfortable and welcomed by all our staff, and we are glad you felt that too. The Toyota Highlander is a great vehicle, and we are glad you're enjoying it! We look forward to seeing you again in the future! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 22, 2018

Best in the business I bought my car from mark letcher and he went about and beyond any expectation I had. Very professional and I’ve even referred some friends to go see More

by Gillmore21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark letcher, Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello Gillmore21, Thank you for your 5-star review! We are thrilled to hear about your truly exceptional experience while working with Mark Letcher! It's our pleasure to have Mark on our sales team and he does seem to add a little something extra when working with guests! Thank you for your kind words! We look forward to serving you again! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 22, 2018

Amazing I originally was looking to get rid of my old vehicle that another dealership sold me. So I ended up talking to Mark Letcher on facebook and he listen More

by LeoLucero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Mark Letcher
Apr 26, 2018 -

Precision Toyota of Tucson responded

Hello LeoLucero! We are thrilled to hear you enjoyed working with Mark Letcher, and he's happy read you kind words! It's our pleasure to welcome you to the Precision Toyota of Tucson family! We wish you many years of safe travel in your 2017 Corolla! We will be here when you need us! Enjoy the rest of your week! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 22, 2018

Excellent dealer and cars! Will just moving here I was in the process of finding a new car very fast while looking on market place add some on Facebook I came across an add post More

by Amber16401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher , Mark Letcher
Apr 25, 2018 -

Precision Toyota of Tucson responded

Amber16401, Thank you for your positive review! I'll make sure to pass on the compliments to Mark Letcher! Our sales team has extensive training in being able to provide answers and great customer service to our guests. We are thrilled to hear your enjoyed working with Mark, he is pretty great! Thank you for being our guest and I hope you enjoy your new vehicle! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 22, 2018

Mark Letcher made this experience as stress free as possible I was looking for a used car and expressed interest on the Facebook Marketplace. Mark contacted me immediately, had me come in and in less than a week More

by fadastyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Raul Partagas, Pooja Patel, Mark Letcher
Apr 25, 2018 -

Precision Toyota of Tucson responded

Fadastyle, that is fabulous! It is our goal to provide our customers with a five-star experience, and it sounds like that's exactly what you had! It is our pleasure to have Mark Letcher on our sales team! We are thrilled that you shared your feedback with us! Thank you for your business! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 21, 2018

Extremely helpful The staff is amazing, but our salesman Mark Letcher went above and beyond to get us a deal! Pooja was very knowledgeable and gave us every option to p More

by st33lers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Letcher, Pooja Patel, Mark Letcher
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hi St33lers, We can't thank you enough for this amazing review! I've made sure Mark and Pooja, got the recognition they deserve, and they were thrilled to read your review! We appreciate you sharing your feedback with us and others! Please let me know if I can help you in any way! We wish you many years of safe travel in your new vehicle! Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 19, 2018

Good customer service Carlos was very knowledgeable. He has good customer service. He answers most of our questions and was very helpful. We would like him to be our servi More

by Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Tarazon
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hi Green, We are happy to have receive your positive review, and I would love to get some feedback from you on how your visit could have been better. We would like every guest of Precision Toyota to feel they received truly exceptional service. It's our pleasure to have Carlos Tarazon on our service team, and we are glad you enjoyed working with him. Please call me when you have a few minutes! You can reach me directly at 520-665-3746 Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 19, 2018

Routine Toyota Cares maintenance. Service was completed in a timely manner. Facility is very customer friendly. No problems detected and all key points checked at 20000 miles. This is More

by PB Sienna
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hello PB Sienna! Thank you so much for the 5-Star review! I'm happy to hear that you had such a positive a experience with our service department. We strive to provide an experience to all of our guests that is memorable and satisfying! We hope we can continue to earn your business! Have a wonderful day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 19, 2018

Pre-travel vehicle check Great service. The service rep. (Mr. Morales) was very attentive and explained whenever there was a delay and made sure I had what I needed to be comf More

by REK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Morales, service rep
Apr 25, 2018 -

Precision Toyota of Tucson responded

Hello REK! Thank you for taking the time to leave us such a stellar review! I'm so happy to hear that Julio Morales provided such a positive experience and communicated so well with you! I'll definitely make sure to pass on the kind words to him! We did stop washing cars here at the dealership about 1.5 years ago because of a time issue. We want to provide you with great service and as little waiting time as possible. We hope you understand and I've made a note of your request. We look forward to continuing to earn your business! Have a great day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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