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Precision Toyota of Tucson
Tucson, AZ
1,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,236 reviews
September 26, 2018
MAD AS H...rust issue brush-off I recently purchased a 2008 Tacoma that was from back East (New Jersey) and after closer inspection discovered it had major frame rust issues. On Fri I recently purchased a 2008 Tacoma that was from back East (New Jersey) and after closer inspection discovered it had major frame rust issues. On Friday, 09/21/18 Precision preformed a scheduled rust inspection per the Toyota rust recall/law suit and summarized the vehicle had "moderate surface rust, no further action needed." I'm not sure if they were looking at the right vehicle...the shackle keepers and bed mounts are rusted through! The vehicle is not safe to drive for much longer!!! More
by Artcismad
Employees Worked With
Carlos Tarazon
September 23, 2018
unscheduled Maintenance I my van required a jump from AAA that AM. Attendant recommended to have Alternator checked as well. O’Reillies diagnosed problem w Alternator. I deci I my van required a jump from AAA that AM. Attendant recommended to have Alternator checked as well. O’Reillies diagnosed problem w Alternator. I decided to drive 25 miles to Precision Toyota to have my car checked. Carlos was my technician. He told me the situation regarding wait time,but would keep me informed. An hour later he told me the problem was the battery not the Alternator. After arriving o/a 11:30 and I left the dealership around 4:00. I was really impressed with the service and especially Carlos. He was very helpful, extremely professional, curtious, meticulous, and very knowledgeable. More
by Chuckles39
Employees Worked With
Carlos Anaya
September 16, 2018
Okay service Two issues: 1) everytime I come here service tech’s (who all must be giants) leave the driver seat in the full back position. When I get in the ca Two issues: 1) everytime I come here service tech’s (who all must be giants) leave the driver seat in the full back position. When I get in the car my feet do not even touch the pedals and must be adjusted. Every time. Irritating ! 2) every time I am there the service tech tells me that the cabin air filter needs replaced. When I got home my husband ordered a new one from Amazon. Going to install it this morning he found that the current cabin air filter is fine, I.e.: like new. Again, very irritating ! More
by Basscatcher
Employees Worked With
Don’t know the name - check your paperwork.
September 14, 2018
First service. Dealership worked with my schedule and was able to get the first service on my car done in one hour. Everything from making appointment to dropping ca Dealership worked with my schedule and was able to get the first service on my car done in one hour. Everything from making appointment to dropping car off to picking it up went smooth. One thing i didn't like that other dealers do is that the car wasn't put through a wash. Other than that issue. Everything went well. More
by Fernando
Employees Worked With
Don't remember names
September 13, 2018
No hassles or problems. Everything was handled very professionally. Most of the deal was completed by telephone and the paperwork was done quickly. No issues with the proce Everything was handled very professionally. Most of the deal was completed by telephone and the paperwork was done quickly. No issues with the process. Thank you. More
by tmcgrath
Employees Worked With
Ricardo Morgan, Ludovic "Vic" Mea
September 12, 2018
Service wit care I took my my Toyota Tacoma in for 30,000 mile service where I purchased the extended warranty This dealer completed the service and went the extra mi I took my my Toyota Tacoma in for 30,000 mile service where I purchased the extended warranty This dealer completed the service and went the extra mile to keep me as s customer. Thank you for your swift attention. More
by 1234abcd
Employees Worked With
Galen S, Sunny Davis
September 11, 2018
Knowledgeable and helpful Ryan is my go to guy, as a service advisor. A problem solver working within the team of parts, service, etc to get the job done. Ryan is my go to guy, as a service advisor. A problem solver working within the team of parts, service, etc to get the job done. More
by Jim
Employees Worked With
Ryan Verduzco
September 10, 2018
Great service Dave Parks was amazing. The customer services is first rate. The timeliness and quality is outstanding. I fully recommend this service department. Dave Parks was amazing. The customer services is first rate. The timeliness and quality is outstanding. I fully recommend this service department. We have been using Precision for 20 years. More
by Oscar
Employees Worked With
Dave P
September 08, 2018
Staff was great. Easy process. Simple quick process. Abou was great. No pressure sales. Thanks guys. If you’re looking for a Toyota, recommend these guys. Tacoma has been great. Simple quick process. Abou was great. No pressure sales. Thanks guys. If you’re looking for a Toyota, recommend these guys. Tacoma has been great. More
by Jrock776
Employees Worked With
Abou Tounkara, Ludovic "Vic" Mea
September 08, 2018
Good service I was well taken care of. There was a delay in receiving ordered parts for my 12 year old car but I was notified each day as to the expectations and s I was well taken care of. There was a delay in receiving ordered parts for my 12 year old car but I was notified each day as to the expectations and schedule. The newly designed dealership and service area is very customer friendly. Every staff member was pleasant. More
by stevie
Employees Worked With
David Park
