Back

Precision Toyota of Tucson

Tucson, AZ

4.5
1,236 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

Directions

By Type

Showing 1,236 reviews

October 10, 2018

Efficient services There was a recall on my 2017 Toyota the company was very persistent in ensuring that I bought the. car in for serving. I received immediate service u More

by bonjumgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Oct 18, 2018 -

Precision Toyota of Tucson responded

Hi bonjumgal! Your feedback means a lot to us! We sincerely appreciate you taking the time to leave us this great review! When you have a few minutes, I'd love to hear from you to learn how we could have earned that extra star! We want all our guests to have the Precision experience they deserve! You can reach me directly at 520-665-3746! Thank you again for your review! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 09, 2018

Quick fast and very helpful from the start received great service. The family and amenities in the dealership are impressive. Abou was very helpful in handling my sale and trade More

by aguileraluis22@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abou Tounkara, Nusrat "Jaff" Jafferi
Oct 18, 2018 -

Precision Toyota of Tucson responded

Hello aguileraluis22! Thank you so much for your 5-star review! It's our pleasure to have you as our guest! We look forward to continuing to serve you! We wish you safe travels in your new vehicle! Enjoy! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 09, 2018

Needs work Pulled into service bay for scheduled appointment. After 10 minutes was greeted by staff who took our information. (No signs around to indicate proces More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jay
Oct 10, 2018 -

Precision Toyota of Tucson responded

Hi Pam, Thank you for your feedback regarding your service visit and speaking with me yesterday. We were all disappointed to see your reviews and it's something we will learn from. I pulled the video footage so I could see exactly what happened while you were here. You arrived at 10:19 am, and were greeted by Mark Mata within less than a minute. Mark did have to get a different advisor for your to work with due to the age of your truck, but he wanted to be sure you were welcomed. At 10: 22 am another service team member approach your truck and ask you to pull forward, and 10:28 am Jay was there. We use a computer system that allows use to let all our service advisors know which guest is to be helped next. The drive is a busy place and we want all our guests to be helped in order. By mistake, the system said a Rav4 was next twice, which pushed your Tacoma above on the system, so Jay didn't see it. As soon as Jay figured that out, he stopped what he was doing and came to you. Your wait was too long, and you have our sincere apology. As far as the guest on the shuttle that was causing problems, he has been dealt with via our service director. We want all our guests to feel safe and enjoy their time here or in the shuttle. You were concerned about the shuttle driver when we spoke yesterday, and I want you to know that he is just fine. It was very nice of you to ask about him. Please let me know about the items we spoke of over the phone. I'm here to help you anytime, or your son. Thank you again for your time. Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 08, 2018

Great customer service! Travis was great at listing to what I wanted to do to upgrade the off-road capabilities of my FJ. He was flexible in the service scheduling and always More

by rotornut6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Robinson
Oct 08, 2018 -

Precision Toyota of Tucson responded

Hello Rotornut6, Thank you so much for this super review! We are grateful to have you as our guest! We think Travis Robinson is pretty amazing too! :) Have fun in your FJ! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 07, 2018

Service I've been dealing with Travis since I moved to Tucson two years ago. I think he's great so I come back to him even though I move away yo n Sabin canyo More

by Harry2934
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Robinson
Oct 08, 2018 -

Precision Toyota of Tucson responded

Hi Harry! Seeing your 5-star review started our morning off right! Thank you very much! It's our pleasure to have Travis Robinson on our service team! We knows his stuff and has quite the personality! :) Please let us know when you need us! Safe travels! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 06, 2018

Great service! They have massage chairs. I kid you not. They have a quiet waiting area upstairs as well as a kids area on the main floor. Seems like they're trying. More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 08, 2018 -

Precision Toyota of Tucson responded

Hi Nicole! Thank you so much for your review! We are glad you enjoyed working with Carlos, who has been with us for over a year now. We are really proud of the great job he does. We built this dealer for our guests, so we are glad you enjoyed it :) We will be here when you needs! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 04, 2018

Smooth and easy Took my wife’s Rav 4 in for routine scheduled service. It was smooth and easy as always. Carl was informed and polite, kept me up to speed on what the More

by Blarkin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl
Oct 04, 2018 -

Precision Toyota of Tucson responded

Hi Blarkin1, Thank you for your review! We agree, Carl is pretty awesome! It's our pleasure to have him on our service team! We are happy to have you and your wife as out guests! We will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 03, 2018

Toyota car salesperson Friday Mene-Bie was my salesperson. He was very thorough in explaining the whole process. He explained all the safety features in detail. He made t More

by jovani1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Friday Mene-Bie: I rate him five stars!!!, Pooja Patel, Omar Robles
Oct 04, 2018 -

Precision Toyota of Tucson responded

Hi jovani1990, The whole team here at Precision Toyota thanks you for your stellar review! Our guests mean everything to us, and I glad you shared your experience! We look forward to continuing to serve you! We will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

September 30, 2018

Great service! Ryan provided the best service I have ever had. I went in for an oil change and it turned out that my pickup needed much more work. Ryan made arrang More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Verduzco, Customer Relations
Oct 04, 2018 -

Precision Toyota of Tucson responded

Hi Joe! We love your review! Thank you very much for being our guest! We look forward to continuing to serve you! Please let us know when you need our help! Have a great rest of the week! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

September 28, 2018

Great service Always get great service from sales to service Went for service was told would be one hour Was done twenty minutes early Got me in and out and i More

by Cindy12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Ibarra, Mark Letcher
Oct 04, 2018 -

Precision Toyota of Tucson responded

Cindy12, Thank you very much for your amazing review! We really appreciate it! We wish you many years of safe travel! We will be here when you need us! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

...
45
...