Precision Toyota of Tucson
Tucson, AZ
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Efficient services There was a recall on my 2017 Toyota the company was very persistent in ensuring that I bought the. car in for serving. I received immediate service u There was a recall on my 2017 Toyota the company was very persistent in ensuring that I bought the. car in for serving. I received immediate service up on arrival. Great service overall. More
Quick fast and very helpful from the start received great service. The family and amenities in the dealership are impressive. Abou was very helpful in handling my sale and trade from the start received great service. The family and amenities in the dealership are impressive. Abou was very helpful in handling my sale and trade in. More
Needs work Pulled into service bay for scheduled appointment. After 10 minutes was greeted by staff who took our information. (No signs around to indicate proces Pulled into service bay for scheduled appointment. After 10 minutes was greeted by staff who took our information. (No signs around to indicate process) waited another 10 minutes and was greeted by another staff member Who took our information AGAIN and did a walk around. Waited another 10 minutes and was greeted by yet another staff member who had no awareness we had been checked in previously and appeared annoyed that he would need to research who checked us in previously. He did apologize. I get it - stuff happens. He then told us to wait in waiting area for shuttle in 20 minutes. Waited 20 minutes - no shuttle. Waited 20 minutes more and asked staff re: shuttle. She was new so went to our rep to inquire. He said there wasn’t a shuttle yet but they expect one soon. Within 10 minutes we were on a shuttle to the mall. While in the shuttle, a very demanding and self important man took the front seat and assumed his destination took priority over any other of the 6 passengers in the shuttle. He nearly assaulted the driver when he wasn’t the first drop point. Our rep did call when our vehicle was completed and then arranged for a Lyft ride back to the dealership. This was quick and efficient. Since this was our first visit to Precision Toyota I was not impressed. More
Great customer service! Travis was great at listing to what I wanted to do to upgrade the off-road capabilities of my FJ. He was flexible in the service scheduling and always Travis was great at listing to what I wanted to do to upgrade the off-road capabilities of my FJ. He was flexible in the service scheduling and always shows the utmost respect to his customers. More
Service I've been dealing with Travis since I moved to Tucson two years ago. I think he's great so I come back to him even though I move away yo n Sabin canyo I've been dealing with Travis since I moved to Tucson two years ago. I think he's great so I come back to him even though I move away yo n Sabin canyon. More
Great service! They have massage chairs. I kid you not. They have a quiet waiting area upstairs as well as a kids area on the main floor. Seems like they're trying. They have massage chairs. I kid you not. They have a quiet waiting area upstairs as well as a kids area on the main floor. Seems like they're trying. The employees seem young and responses seem scripted but I think they're doing well. More
Smooth and easy Took my wife’s Rav 4 in for routine scheduled service. It was smooth and easy as always. Carl was informed and polite, kept me up to speed on what the Took my wife’s Rav 4 in for routine scheduled service. It was smooth and easy as always. Carl was informed and polite, kept me up to speed on what they found and an ETA for when it would be done. More
Toyota car salesperson Friday Mene-Bie was my salesperson. He was very thorough in explaining the whole process. He explained all the safety features in detail. He made t Friday Mene-Bie was my salesperson. He was very thorough in explaining the whole process. He explained all the safety features in detail. He made the whole transition go smoothly. More
Great service! Ryan provided the best service I have ever had. I went in for an oil change and it turned out that my pickup needed much more work. Ryan made arrang Ryan provided the best service I have ever had. I went in for an oil change and it turned out that my pickup needed much more work. Ryan made arrangements for a loaner car, explained clearly, all the work that needed to be done, and kept me informed of the status of the repairs. My compliments to the mechanic who did great work, as well. We are new to Tucson, and now we will never take our Toyota any where else for maintenance. Thank you, Ryan for all your help! More
Great service Always get great service from sales to service Went for service was told would be one hour Was done twenty minutes early Got me in and out and i Always get great service from sales to service Went for service was told would be one hour Was done twenty minutes early Got me in and out and it seemed busy Great service overall More