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Precision Toyota of Tucson

Tucson, AZ

4.5
1,236 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,236 reviews

December 30, 2018

Great buying experience Professional and pleasant buying experience. No surprises. No complications. I was planning to purchase a pickup from Royal GMC with whom I have had More

by cpage
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ibarra
Jan 04, 2019 -

Precision Toyota of Tucson responded

Hello cpage! Thank you for taking the time to leave us a 5-star Review! We greatly value the input of our guests and we hope you continue to choose Precision Toyota to serve you for all of your car needs! Have a great day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 29, 2018

great service was prompt and of high quality. dealership physical plant was remarkable from waiting area to snack bar. i worked in ford dealership 65 years More

by edmunds44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
justin in service
Jan 04, 2019 -

Precision Toyota of Tucson responded

Hello Edmunds44, Thank you so much for your perfect review! It's our pleasure to have your as our guest! We look forward to continuing to serve you! Safe travels until we see you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 29, 2018

Very disappointed with the disconnect between employees. This was a recall service with the part on backorder. This was not communicated to us during the initial phone conversation. Our schedule was compromi More

by trd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who we dealt with.
Jan 04, 2019 -

Precision Toyota of Tucson responded

Hi trd123, I first want to apologize for any miscommunication that happened during your visit. We work hard to provide our guests with the top-notch service they deserve! It sounds like there was a breakdown somewhere and I'd like to know more to insure this doesn't happen for anyone else. Unfortunately I'm unable to look into your service records without your name or phone number. Will you please call me when you have a few minutes? You can reach me directly at 520-665-3746 Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 27, 2018

Horrible service department. AVOID THIS DEALER Very rude and demeaning towards customers. Shuttle never arrived after an hour, asked about my car two hours into service with a reply of idk because More

by Notcomingbacktotoyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service manager was not wearing nametag
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hello Ken, I've searched all our department records and I'm unable to locate your name in our system. Will you please call me when you have a few minutes? I'd like to know more about your experience and turn this around for you! You can reach me directly at 520-665-3746. Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 26, 2018

Amazing customer support Their support staff and technical departments go out of their way to make sure customers issues are resolved completely. Best dealer by far in Tucson. More

by Happy customer!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Verduzco
Dec 27, 2018 -

Precision Toyota of Tucson responded

Dear Happy Customer! Thank you so much for your stellar review! We are so pleased to see it, it put a smile on all our faces! It's our pleasure to have served you! We will always be here when you need us! Thank you again for your 5-star review! We look forward to seeing you again! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 23, 2018

New car buy Had a great experience with Max would recommend precision toyota to other people.would consider precision when i am in the market for a new tacoma. More

by dnrood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hi dnrood, We're so happy to read this review and to hear that our sales team provided you with the 5-star sales experience that people have come to expect from us here at Precision Toyota of Tucson! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager sdavis@pretoy.com 520-795-5565

December 19, 2018

Kind caring and efficient people No negative issues working with this dealership. Would work with these people any time. I have been with this place since 2005. Can only say thank you More

by Rayofsunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez, Ludovic "Vic" Mea
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hi Rayofsunshine, First of all, nice name :) Our teamwork is in full force here at Precision Toyota and it's our goal for each guest to leave with a smile on their face! If you ever need anything from us here, please don't hesitate to let us know. Congratulations on your new vehicle! It's our pleasure to have you as part of the family! Truly, Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 18, 2018

Helpful staff and quality service Manny and Vince at Precision Toyota were very helpful and helped me lease a new car which I will eventually finance as a first time buyer. More

by Rdiaz1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Vince Camacho
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hi Rdoaz1121, We're so happy to read this review and to hear that our sales team provided you with the 5-star sales experience that people have come to expect from us here at Precision Toyota of Tucson! We look forward to serving you again! Truly, Sunny Davis Customer Relations Manager sdavis@pretoy.com 520-795-5565

December 17, 2018

Great experience! Daniel was very understanding of what we were looking for and made the purchase as smooth and easy as possible! We felt no pressure to make a purchase More

by Lmnaughton12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Pierce, Omar Robles
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hello Lmnaughton12! Thank you so much for your 5-star review! I'm happy to hear that you had such a positive experience with Daniel sales department. Thank you for being part of the Precision Toyota family and we wish you and your family safe travels in your new vehicle. Have a wonderful day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565https://www.dealerrater.com/dp/11013/reviews#

December 16, 2018

Recent Car Inspection looking for the source of a noise I was very satisfied with the inspection and care taken with my 2008 Avalon. The only disappointment was that I made an appointment for 9:30am, was th More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Burgess and the telephone operator Samantha
Dec 27, 2018 -

Precision Toyota of Tucson responded

Hello Jim! Thank you for taking the time to leave us a positive review. I would personally love to hear from you about how we could have earned that last star. I'm glad that your experience was a positive one and that you enjoyed our facilities! I hope you have a wonderful rest of your day! Sunny Davis Customer Relations Manager Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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