Precision Toyota of Tucson
Tucson, AZ
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Prius Recall They actually called us about the recall to fix a software issue. Kayla assisted with the check in at Service and was efficient and friendly. I used t They actually called us about the recall to fix a software issue. Kayla assisted with the check in at Service and was efficient and friendly. I used the shuttle service and Robert was an excellent driver and I enjoyed s relaxing 30 min. drive home and later back to pick up the Prius. The facility is beautiful, has a cafe and many quiet comfortable places to sit and wait while your car is being serviced. What a really well organized facility. I highly recommend Precision Toyota in Tucson. More
Service Very professional and courteous staff. Very comfortable waiting area. When I need shuttle it is always prompt and on time. Scheduling appointments is Very professional and courteous staff. Very comfortable waiting area. When I need shuttle it is always prompt and on time. Scheduling appointments is always very easy and convenient More
Precision Toyota Best Dealer in USA I bought a Toyota 4 Runner from Precision and the experience was wonderful. But beyond that,the on going Service for my Truck, including even the Coll I bought a Toyota 4 Runner from Precision and the experience was wonderful. But beyond that,the on going Service for my Truck, including even the Collision Center, has been over the top excellent!!!! Kind, Professional and Honest. Peter, the Service Director is a genius and his entire crew wonderful.Toyotas are the Best Trucks and now Corporate ought to give Precision Toyota it’s ‘Dealer if the Year Award.’ Best Shop in North America!!!!!! More
Excellent and patient customer service. Excellent and patient customer service from Ulysses & Pablo. When I first came to Precision I had no idea which make or model I was looking for. Uly Excellent and patient customer service from Ulysses & Pablo. When I first came to Precision I had no idea which make or model I was looking for. Ulysses was so patient explaining everything to me as I asked him a lot of questions about each of the vehicles and then left to test drive other makes and do research. I returned on three more occassions, working with Pablo when Ulysses was with other guests. Each time they were patient without being pushy or frustrated. A great experience thanks to these two salespeople. More
Sales and service experience I bought a new 2018 Toyota Tacoma last year at Precision. All service has been performed at Precision and I have not had any complaints. I bought a new 2018 Toyota Tacoma last year at Precision. All service has been performed at Precision and I have not had any complaints. More
Service recall Another outstanding visit to the service department. Can’t say enough about my service advisor, David Burt. As always, he was thorough, courteous and Another outstanding visit to the service department. Can’t say enough about my service advisor, David Burt. As always, he was thorough, courteous and completely explained what was to be done. Will continue to bring my vehicle in for service although it is a 150 mile Round trip. More
Staff, facility, service The place , the facility, from top to bottom and inside and out , Toyota In Wetmore Tucson, AZ is absolutely the best . The staff, particularly Linds The place , the facility, from top to bottom and inside and out , Toyota In Wetmore Tucson, AZ is absolutely the best . The staff, particularly Lindsey is very nice and is absolutely friendly and knows exactly her job . She made sure that I am taking care of while I was waiting for couple of hours . She explained to me in detail the issue of my car and what needs to be done . You will not get bored while waiting for your car to be done because they give us free snack with unlimited drinks . Comfy ambiance, free phone or electronic charging station while you sit on to their comfy booth or regular chairs. If you have kids with you while waiting for your car, there is a separate kids room exclusively for them . Their bathrooms are well maintained and clean . There’s only one thing I would like to suggest tho but not too bad . The elderly lady that takes care of the snack /food area is a little bit annoying . With all due respect, pardon me but she needs to slow down a little bit and tone down her voice because I can hear her voice over and over while I was sitting towards further back seat. There’s a new mid 20s staff that I believe on training with her . She’s perfect to that job . Her voice is toned down but I noticed she’s not given enough time and chance to do her job as this elderly One keeps talking and wanted to be on stage all the time . Just tone down her voice a little bit and her facial expression is kinda intimidating while I was getting my snack which I know what to do and which ones I can get and not . Thank you and I will definitely recommend this place and location to my fam and co-workers ! More
positive and informative Purchased new Rav4 in 2006, had a positive experience at Precision Toyota then. It had 235m miles when it broke down this week, requiring several t Purchased new Rav4 in 2006, had a positive experience at Precision Toyota then. It had 235m miles when it broke down this week, requiring several thousand dollars in repairs. Great car, bought the 2018 model 2 days ago. More
Great customer service - treated as VIPs! I currently work in a customer service industry and since I provide this type of service I’m very critical of other company’s service. We were impres I currently work in a customer service industry and since I provide this type of service I’m very critical of other company’s service. We were impressed with the service by Saber Farmaoui and David Ballesteros, whom with their knowledge and professionalism made the sale. We are so happy with our new XLE Highlander. More
RAV purchase The experience was great the salesperson was very knowledge about the cars I test drive and ultimately purchased. The financial process was respectful The experience was great the salesperson was very knowledge about the cars I test drive and ultimately purchased. The financial process was respectful, answered all our questions More