Precision Toyota of Tucson

They listened to my needs. Anthony listens to the fact that I had time restrictions and made sure the service was completed in the available time. This is not the first time t Anthony listens to the fact that I had time restrictions and made sure the service was completed in the available time. This is not the first time that he has been so accommodating. He made recommendations as to when we could followup on needed issues and gave me reliable estimates on the cost and the time required to complete the service. This time of completion is a major issue for me in that I live 80 miles from the dealership and must plan my trips to Tucson in such a way as to complete a number of chores including MD visits at times certain. He has a great sense of humor as well. More

Worst Finance Department I had the worst experience at Precision Toyota. I was going to purchase a my first car. The sales associate was awesome. He was really friendly, answe I had the worst experience at Precision Toyota. I was going to purchase a my first car. The sales associate was awesome. He was really friendly, answered all of our questions. It was done deal, I was going to purchase the car. Then we got to the finance department. The man kept making comments about cars being stolen and them being taken to Mexico which was completely inappropriate. He became very angry (emotionally and in his body language) that I told him I only wanted to purchase GAP insurance. My father stepped out of the office for a minute and the sales man came within proximity to ask what was bothering me about finalizing the purchase. I said, “ I want to purchase the car and GAP insurance that’s it.”. At that moment, I knew how I was being treated was not okay and decided to leave. I don’t believe Precision Toyota is a bad place to buy a car, but I highly don’t recommend their finance department. More

Efficient friendly service We were greeted after about 5 minutes and given a couple of vouchers for snacks. Much appreciated. Service was completed in less time than estimated. We were greeted after about 5 minutes and given a couple of vouchers for snacks. Much appreciated. Service was completed in less time than estimated. Overall a great experience. More

Routine maintenance the Service department at precision is always helpful and professional. I was called when my truck was ready they didn’t let it sit until they had tim the Service department at precision is always helpful and professional. I was called when my truck was ready they didn’t let it sit until they had time to get around to calling. I really appreciated that. More

Good experience Knowledgeable service writers who researched work done on past visits to ensure no duplicate service was performed. The visit was timely. Charges and Knowledgeable service writers who researched work done on past visits to ensure no duplicate service was performed. The visit was timely. Charges and recommendations were reasonable. More

Troy did an excellent job with the buying experience. Troy took the time to listen to our concerns and needs. He made suggestions that were helpful to us and explained in detail every part of the transact Troy took the time to listen to our concerns and needs. He made suggestions that were helpful to us and explained in detail every part of the transaction. I have purchased 3 vehicles from Precision Toyota of Tucson and have had the pleasure of working with Troy with each purchase. He does an excellent job! I would recommend him and Precision Toyota without reservation. Thank you! More

Excellent We continue to return to this dealership because of Abou Tounkara. He goes above and beyond for us! Any future transactions we will definitely see Abo We continue to return to this dealership because of Abou Tounkara. He goes above and beyond for us! Any future transactions we will definitely see Abou. More

Excellent, fast, friendly service from Travis ! I was met quickly and greeted kindly by Travis. He was clear speaking in language I could understand. He was detailed and worked with me when there wa I was met quickly and greeted kindly by Travis. He was clear speaking in language I could understand. He was detailed and worked with me when there was more work to be done and was friendly about it!. He was patient talking with my spouse on the phone. Travis gave me a time frame and was under it! (Even after add-ons that needed to be done). He went out of his way to show me the lounges and massage chair rooms and gave me a coupon for 2 snacks. I tried all the rooms and massage chair. I was impressed-comfortable, perfect room temp and music so far in background I couldn’t hear it. Thanks Travis for excellent service! More

Great Kayla was great! She is very knowledgeable about cars and cares about customers. I had an issue with engine light coming on right after car service. K Kayla was great! She is very knowledgeable about cars and cares about customers. I had an issue with engine light coming on right after car service. Kayla immediately provided me with a rental car and took care of my car without charging any extra. More

Excellent Service Experience Great service, diagnostic abilities and skilled mechanics made my service experience exceptional. The communication throughout this process was amazin Great service, diagnostic abilities and skilled mechanics made my service experience exceptional. The communication throughout this process was amazing. After the problem was discovered, a plan was in place by my service advisor to include a rental car. The problem was fixed and I didn't miss a beat. The surroundings are comfortable and there are many added perks to make a five star service. More