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Precision Toyota of Tucson

Tucson, AZ

4.5
1,236 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,236 reviews

January 15, 2020

Great dealership! Greeted by a smiling face while entering the service bay. My Service advisor Lindsay was polite and professional. Service was quick and done well! I will definitely be returning to More

by Specular
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Jan 17, 2020 -

Precision Toyota of Tucson responded

Thank you Specular for this stellar review! Lindsay is going to be thrilled to say the least! She works are to provide her guests with amazing customer service! It's our pleasure to have her on our team! She looks forward to helping you again! Call us if you need anything! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

January 05, 2020

Was the best experience I have had purchasing a vehicle. Very friendly and knowledgeable staff. Made it a quick process and Vince never left our side throughout the process. More

by Sncwoolridge
Recommend Dealer
Yes
Employees Worked With
Vince M, Mark Ibarra
Jan 17, 2020 -

Precision Toyota of Tucson responded

Hello Sncwoolridge, It was a pleasure to hear that Vince helped make your car-buying experience both enjoyable and easy! We strive to deliver customer satisfaction and are truly proud to know that we could do that for you. Thank you for your feedback! We look forward to serving you again! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 31, 2019

Precision Toyota has always been my choice of dealership when I purchased my vehicles because Dale pierce has been a phenomenal salesman. The best.s More

by bennyblanco008
Recommend Dealer
Yes
Employees Worked With
James from Finance, Dale Pierce, Omar Robles
Jan 17, 2020 -

Precision Toyota of Tucson responded

Thank you bennyblanco008! We are thrilled to hear about your amazing experience's with Dale Pierce! He's a gem for sure and he adds a lot of personality to the dealership :) It's our pleasure and Dale's to serve you! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 28, 2019

Dropped off my car for its first service, an hr later it was ready to go. The place was packed, a ton of cars in and I was still able to be out in an hr. Waited in the lobby, super cool place. People are ve More

by Neuronmk
Recommend Dealer
Yes
Employees Worked With
Robert Mercer
Jan 16, 2020 -

Precision Toyota of Tucson responded

We are glad you picked us too!! Thank you so much for visiting us and for your feedback! It really means a lot to us! We look forward to serving you again!! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 22, 2019

Precision Toyota priced our 2019 Camry attractively and our sales person, Mark Letcher, was knowledgeable and not pushy. The entire purchasing experience was excellent! We highly recommend Precision Toyota More

by Cmdriessen
Recommend Dealer
Yes
Employees Worked With
Mark Letcher
Jan 16, 2020 -

Precision Toyota of Tucson responded

Thank you Cmdriessen for your review! Mark Letcher does an amazing job with his guests! We are so glad you had the opportunity to work with him! We welcome to the family! We look forward to continuing to serve you! Sunny Davis Guest Relation Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 18, 2019

Set a service appointment yet took 8 hours for 2.5 hours work. They changed service expectations from drop off to completion - result was incomplete service. More

by Ann Cook
Recommend Dealer
No
Employees Worked With
Jeffrey in Precision Toyota Service
Dec 19, 2019 -

Precision Toyota of Tucson responded

Hi Ann, Thank you for your feedback today. The 2.5 hours that's showing up on the side of your repair order is the time that dealership charges for labor for the repair completed not the time it takes to complete your vehicles repairs. Your vehicle needed to be dispatched to 3 different technicians, maintenance tech, tire tech, and alignment technician, that's why we needed it for the day. We do appreciate your business and are always here to help. Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 15, 2019

We recently leased a new RAV4 from Precision Toyota of Tucson. Our salesman, Mark Letcher, was professional and efficient. He was able to explain the process and the paperwork in a very succinct and und More

by claudiaholzer
Recommend Dealer
Yes
Employees Worked With
Ludovic "Vic" Mea, Mark Letcher
Dec 20, 2019 -

Precision Toyota of Tucson responded

Hi Claudia! You've put a big smile on Mark Letcher's face! Thank you for leaving this stellar review! It's our pleasure to provide you amazing people and amazing service! We will be here whenever you need us! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 11, 2019

Although my original transaction lease buy out when smooth as I was leaving the battery on my car went dead. Steve hooked me up to a service representative that diagnosed the problem and replaced. My o More

by Fjdegradoil
Recommend Dealer
Yes
Employees Worked With
Steve blasek, Ludovic "Vic" Mea
Dec 20, 2019 -

Precision Toyota of Tucson responded

Hello Fjdegradoil, We are sorry to read you had a mediocre experience with us. We do have to follow Toyota's warranty guidelines when it comes to warranty parts. We didn't mean for it to be an inconvenience to you. You have our sincere apologies. Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 10, 2019

Prompt welcome, detailed explanation of services to be performed, courteous and professional at all times. Will certainly return again when in town due to the great experience! More

by ctucsonbird
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 20, 2019 -

Precision Toyota of Tucson responded

Hello ctucsonbird! We are pleased to see your serving went well! It's our goal to provide each of our guests a 5-star experience! We welcome you back anytime! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 08, 2019

I was at the dealership for a green service for my 2016 Toyota Tacoma. Ryan Verduzco was very helpful and called and kept me informed as to what was being done to the truck . He was excellent as far as cu More

by Vimalkuberan
Recommend Dealer
Yes
Employees Worked With
Ryan verduzco, Juan Ramirez, Pooja Patel, Moustapha Mane, Omar Robles, Mo Moayeri
Dec 20, 2019 -

Precision Toyota of Tucson responded

Hello Vimalkuberan, Thank you! Ryan Verduzco is pretty amazing indeed! We are glad to hear you enjoyed working with him! We are truly grateful for your amazing feedback. We look forward to helping you again! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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