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Precision Toyota of Tucson

Tucson, AZ

4.5
1,236 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,236 reviews

May 09, 2020

Great Service, Caring Personnel The service on my Prius was outstanding. The required work was finished a little ahead of schedule. My only complaint was the ride sharing service. Th More

by Lew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Romero
May 19, 2020 -

Precision Toyota of Tucson responded

Hi Lew, Thank you for your high rated review. We are happy to hear you had a good service experience working with Marcos. He is an asset to our team and we are happy to have him on board. We are sorry to hear your complimentary Lyft ride didn't go as planned. We do like working with Lyft as we want to be able to offer rides to our guests, it's not often that we get a complaint about them. We apologized for any inconvenience. We are happy to have your as our guest and look forward to serving you again in the future. Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 28, 2020

Excellent and Professional plus just plain nice people. extremely professional and efficient. Bought the car at Precision and always return for service. They are excellent - car runs like a dream now. I al More

by Kathleen Harden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember the service employee - but he was great.
Apr 28, 2020 -

Precision Toyota of Tucson responded

Hello Kathleen, Our team always wants to make sure that our guests have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back! Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

April 17, 2020

I bought a'17 Camry on 4/14 from Ricardo Morgan who is an awesome salesman. He is very personable and made the transaction quick and as painless as possible. Great dealership as well. More

by Rkdawg45
Recommend Dealer
Yes
Employees Worked With
Ricardo Morgan
Apr 28, 2020 -

Precision Toyota of Tucson responded

Rkdawg45, Thank you so much for your review! Ricardo Morgan is very grateful that you shared your experience with us! We want all our guest to be 100% satisfied with their visits! Thank you again! Welcome to the Precision Toyota of Tucson family! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

March 28, 2020

Had a great visit in the service center. They found the problem with my Camry and got the part ordered that needed to be replaced. Don Clary, my service advisor was very nice and easy to talk to. Rex Jacob More

by Specular
Recommend Dealer
Yes
Employees Worked With
Don Clary, Rex Jacobs
Mar 31, 2020 -

Precision Toyota of Tucson responded

Hello Specular! We have two employee's walking around with big smiles on their faces because of your amazing review!! Thank you!! Don and Rex truly do whatever they can to help our guests and your happiness is number 1!! We thank you for sharing your experience with us! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

March 17, 2020

Excellent service!!! Rafael did an great job in helping me. Since I was a new customer I did not know the process but he walked me through More

by Kaik1220
Recommend Dealer
Yes
Employees Worked With
Rafael
Mar 24, 2020 -

Precision Toyota of Tucson responded

Hello Kaik1220! Thank you so much for your 5-star review! We are very excited to welcome you to the Precision Toyota family! We are honored to have you as our guest! We will be here whenever you need us! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

March 13, 2020

Great customer service, service advisor worked with me regarding my needs and issues with my vehicle. He made sure my vehicle was safe and I was happy with the outcome More

by Customer
Recommend Dealer
Yes
Employees Worked With
Service Robert
Mar 24, 2020 -

Precision Toyota of Tucson responded

Thank you so much for your review! To say your overall experience was 5 stars says so much about the work we are doing! You sharing it with us is so wonderful! We look forward to seeing you again! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

February 28, 2020

Thank you for your courteous, friendly car maintenance and service at Precision Toyota on Wetmore Rd. I appreciate you keeping my Camry in great running condition. More

by Laura.b
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 28, 2020 -

Precision Toyota of Tucson responded

Hello Laura.b! You're the reason why we do what we do! Thank you so much for your feedback! It's our honor to help you! We will see you again! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

February 27, 2020

David Burt was my Service Writer who took care in explaining needed service and time it would take. When Service was completed he called to let me know the car was finished. More

by mikef
Recommend Dealer
Yes
Employees Worked With
David Burt
Feb 28, 2020 -

Precision Toyota of Tucson responded

Good afternoon, mikef! Thanks for leaving us a five-star rating! We couldn't be happier that David Burt went above and beyond to provide you with quality service! Feel free to ask for David every time you visit the service department! It will be his pleasure to help you! We'll see you next time! Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

February 27, 2020

I've been with precision Toyota for almost 20 years. Right now their service department has gone to the dogs. One of my primary reasons to buy from precision is the great service. I'm so sad and disappo More

by 32804scott
Recommend Dealer
No
Employees Worked With
Mark Ibarra, Ricardo Morgan, Abou Tounkara, Moustapha Mane, Carlos Anaya, Dale Pierce, Jose Hernandez, Michael Dougall, Mark Letcher
Feb 27, 2020 -

Precision Toyota of Tucson responded

Hi 32804scott, I understand you're unhappy with our service department and I'd like to know more about that. You've also tagged our sales team in your review. Did you have a bad experience there also? Please call me when you have a few minutes. Let's fix this together! You can reach me directly at 520-665-3746 Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

February 26, 2020

My service writer is the best! Always recognizes me and delivers prompt service as soon as I arrive. My car is always ready when promised. Waiting is great with the free beverages and snacks AND the mass More

by bora4a
Recommend Dealer
Yes
Employees Worked With
Eddie Castro in Service
Feb 27, 2020 -

Precision Toyota of Tucson responded

Hi Bora4a! Thank you so much for your stellar review! We are grateful to have you as our guest! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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