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Precision Toyota of Tucson

Tucson, AZ

4.5
1,236 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,236 reviews

November 18, 2020

Yesterday, I bought a 2021 Toyota 4Runner SR5 Premium from Precision. My salesperson, Mark Lechter, did an admirable job guiding me through and smoothing out the process from start to finish. I believe w More

by Sgdibble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez, Mark Letcher
Dec 04, 2020 -

Precision Toyota of Tucson responded

Hi Sgdibble! Congratulations on your new 4Runner! We can't thank you enough for this amazing review! Mark Letcher is thrilled to see how happy you were with him. We are blessed to have him on our sales team for sure. We wish you Happy Holidays and safe travels! We will be here when you need us! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

November 15, 2020

David in service and the finance gentleman get all top ratings in all categories. They were very helpful and knowledgeable. I would recommend Precision to anyone More

by newmanja12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David in service, Juan Ramirez, Abou Tounkara
November 03, 2020

Love precision Toyota. Customer service is awesome. My car was done when they told me it would be. Explained everything so I understood. Would never take my car anywhere else! More

by buckshot1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mata
Nov 12, 2020 -

Precision Toyota of Tucson responded

Hello buckshot1974! You've brought a smile to our faces! Thank you so much for your stellar review! We really appreciate you and are thrilled to have you as our guest! Be well, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 31, 2020

Lindsay Fenton is a great service rep to work with. She is polite and friendly. Most of all she is patient with me. Servicing cars these days is costly so I tend to ask questions about what is done. Lindsa More

by Mick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsay Fenton
Nov 02, 2020 -

Precision Toyota of Tucson responded

Hi Mick! Thank you so much for your stellar review! Lindsay is a remarkable service advisor and it's our pleasure to have her on our team! Please feel free to ask for her everytime you come in. It are happy to continue to serve you and your truck :) Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 31, 2020

Good customer service in person and on the phone. I had a recall on my Toyota Corolla and they did a great job. Thank you!! More

by erikahrivera01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Álvarez
Nov 02, 2020 -

Precision Toyota of Tucson responded

Hi erikahrivera01! We couldn't be more pleased to see your review today! Thank you so much! Juan has a big smile on his face! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 17, 2020

Great 5 Star customer service by Mr. Juan Alvarez. He was thorough in his explanation of services recommended. Good attitude and understanding of my concerns. More

by RO2DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Nov 02, 2020 -

Precision Toyota of Tucson responded

Thank you so much for your review R02DC! It's our pleasure to serve you! Please ask for Juan Alvarez everytime you come in! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

October 13, 2020

What is going on with totoyota???!! purchased a new 2019 toyota tacoma and nothing but problems, recalls, and service screw ups?/ 3 days ago i booked a service appointment online for 2 services due (10k m More

by Bummer Tacoma 15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunny Davis
Oct 16, 2020 -

Precision Toyota of Tucson responded

Hi Bummer Tacoma, Unfortunately we are unable to look up your information without your real name. If I had your name I could listen to the recorded phone call and see where the communication was. I would be happy to help, it's what I'm here for. I'd like to know more about these "false claims," and if we should cancel the installation of your recall part? Will you please call me when you have a few minutes? I'd like to get to the bottom of this for you. Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

September 29, 2020

Efficient, customer friendly. I’ve dealt with Robert twice now, and he’s been professional and seems knowledgeable. Car has always been ready when promised. More

by PAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert (Service Department)
September 16, 2020

Mark Letcher was a pleasure to deal with. Unfortunately, most car salesman don't enjoy that same reputation and we are lucky professionals like Mark are working to correct that image. He is courteous, more More

by fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the name of someone in Accounting - who helped validate the funds - Very helpful, Mark Letcher
Sep 18, 2020 -

Precision Toyota of Tucson responded

Hi Fred! Thank you so much for your 5-star review! We really appreciate you taking the time to write about your experience with Mark Letcher. He's really going to love seeing your feedback! It's our pleasure to have Mark on our sales team and it was our pleasure to serve you. We will be here to help you whenever you need us! Have a great weekend! Congratulations on your new vehicle! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

September 12, 2020

Since posting my review, Ms. Sunny Davis of Customer Service responded and did a wonderful job in resolving my long standing issue with Precision Toyota. I highly recommend Ms. Davis! More

by vago
Customer Service
Recommend Dealer
Yes
Employees Worked With
G. Gebhardt
Sep 14, 2020 -

Precision Toyota of Tucson responded

Thank you Dean. It's my pleasure to work with you. I'm here should you need me again. Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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