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Precision Toyota of Tucson

Tucson, AZ

4.5
1,236 Reviews

700 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,236 reviews

January 19, 2022

Excellent service, cliff brown is the best to work with. He is very professional. Nice service area More

by fasduc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Brown
January 13, 2022

As always, the service advisor, Cliff, was courteous, knowledgeable and professional, and answered all of my questions. More

by lbow6151
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cliff Brown
January 11, 2022

Took my car in for Toyota care service. Fantastic experience! Great work and everyone was polite and friendly! Jorge Moreno was my service advisor and he was fantastic! He was very polite and profess More

by Specular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Moreno
January 03, 2022

I had an excellent experience with Service Advisor Mark Anaya. I have been a Precision Toyota customer for over 10 years and have dealt with many excellent service advisors but Mark was profession and hel More

by frank_r_zapata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Anaya
December 30, 2021

Nearly 15 years dealing with precision Toyota, always good service, great communication, kindness and consideration is consistent. More

by Michmoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Mark
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hello Michmoon! We really appreciate your 5-star review! Thank you so much! We look forward to continuing to serve you! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 30, 2021

Erick, the service representative, was very informative & kept in touch with me. I was very pleased with my service. More

by nitachita@q.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dougall
December 22, 2021

Very professional, on time, spotless facility, excellent communication of service results, no money surprises when finished More

by Kjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Farquhar
Jan 07, 2022 -

Precision Toyota of Tucson responded

Kjohnson, Big thank you for all of us at Precision Toyota of Tucson! Your review is amazing! You're review helps us to know what we are doing is working! :) We will be here when you need us! Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 19, 2021

Helpful, informative, courteous. Completed the process in a quick and efficient manner. Love their service department More

by kimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ulysses
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hi Kimo, We love seeing your recommendation and can't thank you enough! It's our pleasure to serve you always. We look forward to seeing you again. Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

December 15, 2021

The technician, Juan was excellent, the price for the fluid drain and replacement should have been included in the maintenance plan. Was far too expensive. A TV with sound would have been nice.Hard to s More

by Cheap skate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hello Cheap Skate! Thank you so much for your feedback. Our pricing is competitive with dealerships and service shops. The maintenance plans available with Toyota are not through us but Toyota themselves. The maintenance plan cover the items inside your maintenance guide but there still could be items recommended based on time, mileage and also were we live. Any of our service managers are happy to go over this with you at anytime. You can also reach me if you'd like. 520-665-3746 or you can email me at sdavis@pretoy.com Sincerely, Sunny Davis Guest Relations Director Precision Toyota of Tucson davis@pretoy.com 520-795-5565

December 10, 2021

a large dealership with enough space for you to relax while waiting for your car to be serviced More

by PCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jeff
Jan 07, 2022 -

Precision Toyota of Tucson responded

Hello PCY! Thank you for your positive review. We are glad to help you with all your vehicle needs. We do wonder what we could have done to earn those extra stars? It looks like you had a good experience so we wonder how we could have made it better? I'd love to hear from you 520-665-3746 or you can email me at sdavis@pretoy.com. Hope to hear from you soon! Truly, Sunny Davis Guest Relations Director Precision Toyota of Tucson sdavis@pretoy.com 520-795-5565

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