
Precision Toyota of Tucson
Tucson, AZ
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I had my 4-Runner in for Regular Maintenance and a recall on the Accelerator and was given a Rav4 to drive for the day,the young lady at the Rental Desk was exceptionally caring and accommodating. I called b on the Accelerator and was given a Rav4 to drive for the day,the young lady at the Rental Desk was exceptionally caring and accommodating. I called back in to the Dealership an hour or so later, asked for my previous salesman of 3 years ago, Dale Pierce to see if I could buy the car, couldn't get that one, but he got me into a used Rav4 in spite of my financial problems 2 years ago. Today I am the extremely pleased owner of a Barcelona Red Rav4 (2010), thanks to Dale & Nash. I like you guys and this is the 5th Toyota vehicle I have purchased from Precision Toyota in the past 12 years. You might call me a loyal customer? Thank you for the fabulous treatment that keeps me returning to you. Janet K. Barbrick More
Troy Chavez made our experience with precision Toyota a great one! Very professional and friendly. He worked very hard and accommodated us at every turn. I was very impressed and will recommend him to frie great one! Very professional and friendly. He worked very hard and accommodated us at every turn. I was very impressed and will recommend him to friends and family. More
Reason for coming in was my Rav4 was totaled in an accident, very sad as I loved my car. Life goes on. My sales man Abid was very good, gave all info I needed or asked and I would recomend him to any accident, very sad as I loved my car. Life goes on. My sales man Abid was very good, gave all info I needed or asked and I would recomend him to anyone. Then spoke with Heide and she was just as good, explained everything to myself and boyfriend and would recomend her as well to friends. Last person was Joshua sr. finance manager. We started out very good but he talked very fast and I ended up signing for services I really did not want to pay for. He made it sound like say the security system was included in the sale. Well my boyfriend and I went back and had it all taken off except for the car sale and services. Also, I wrote a check $10000.00 on the 10th of september which was held till I received my insurance check. I called Josuha on the 15th told him check cleared and could release check and he said he would. On the 19th I called back as it still not cleared and again he said he would take care of it. Well today is the 23rd and still not taken care of. I am VERY upset about this and will call again today to get this taken care of. This is very unprofessional and do not understand why my check has not been taken care of. That is A LOT of money to be playing around with and I want this taken care of immediatley please. Yvonne Bohan More
Although I couldn't find the right car I was looking for, Paul spent a great deal of time working with me. I will definitely stop by precision the next time I am looking for a car Paul spent a great deal of time working with me. I will definitely stop by precision the next time I am looking for a car More
The sales person Troy Chavez and the finance person Louie were very pleasent and helpfull. I would recommend Precision to my family and friends for a new or used car. The service dept on the other hand was n were very pleasent and helpfull. I would recommend Precision to my family and friends for a new or used car. The service dept on the other hand was not as helpful with an issue of a blown tire, which after only 3 weeks of ownership were not willing to replace. More
Do yourself a favor and avoid purchasing a vehicle listed as new arrival from this dealership. Albert the internet sales manager was Awesome! worked very hard to find me a car within my budget, after that he as new arrival from this dealership. Albert the internet sales manager was Awesome! worked very hard to find me a car within my budget, after that he was virtually powerless. The car was stuck in recon with no clear eta, management was unwilling to even show the car until "it was done." I was asked to commit paperwork to a car that I had not seen in order to retain the deal. Again, I would do yourself a favor and stay clear of this dealership when it comes to used cars over the internet, they have forgotten how important customer satisfaction truly is. More
2010 Highlander, still under warantee and I took it in because the engine light was on. I had to bring it back twice because the light came back on after the initial visi and I had too much gas in the tan because the engine light was on. I had to bring it back twice because the light came back on after the initial visi and I had too much gas in the tank. The car was there for three days total and they eventually found one a small tear in a vacuum tube. No ohter damage or nicks in the tube. They told me the nick was due to pack rats. Living in Tucson, I am aware of pack rat damage. This was not due to pack rats. I asked to speak to the service manager. I waited 15 minutes and no one showed up. My opinion is that this was dishonest. I am very disappointed in this dealership and the way they represent Toyota and the warantee associated with their cars. More
Came into the dealership for a 5,000 mile service on my 2008 Prius and ended up buying a 2011 Prius!! Had excellent service from all three gentlemen and wouldn't hesitate to recommend them and/or Precision 2008 Prius and ended up buying a 2011 Prius!! Had excellent service from all three gentlemen and wouldn't hesitate to recommend them and/or Precision Toyota. Like the "no pressure/hassle" sales for the new car and am satisfied with the trade-in for my old car. Altogether, a good experience and am enjoying the new Prius! More
I was interested in one specific hard to find vehicle and working with Tony Raymond I not only had the best car buying experience to date, but I left the dealership completely satisfied with with my purchase working with Tony Raymond I not only had the best car buying experience to date, but I left the dealership completely satisfied with with my purchase! More
Steve listened to what I needed and helped me find the right car. The process was very easy! I would definitely shop for a car with precision Toyota again, right car. The process was very easy! I would definitely shop for a car with precision Toyota again, More