Precision Chrysler Jeep Dodge Ram - Service Center
Butler, NJ
723 Reviews of Precision Chrysler Jeep Dodge Ram - Service Center
Always helpful, friendly & accommodating. Always giving great advice about my vehicle! I'm glad they switched to texting customers- makes it easier to get in touch. Thank you!! Always giving great advice about my vehicle! I'm glad they switched to texting customers- makes it easier to get in touch. Thank you!! More
I thought it was one thing and just made it for insurance coverage. I did the appt. Drop my car the day before, and no appt was found. She fixed the issue and found out I still had the extra one I got when I coverage. I did the appt. Drop my car the day before, and no appt was found. She fixed the issue and found out I still had the extra one I got when I purchased my car. More
I just want to say Brian and the whole service department are dependable, accurate and most of all honest. My last service call was for an oil leak that ended up to be some residual oil from a previous gaske are dependable, accurate and most of all honest. My last service call was for an oil leak that ended up to be some residual oil from a previous gasket repair, no charge and the truck has no leaks. More
We brought our minivan, which is still under warranty, to get repaired 3 times and the communication from Candice Sebastian all the time was inexistent. She never called and we ended up always asking wh to get repaired 3 times and the communication from Candice Sebastian all the time was inexistent. She never called and we ended up always asking what was happening with the car and when it would be ready after a few days in the shop. This week we had the car in for service again and no phone call at all. We called and got Brian the manager on the phone. He reported that nobody was able to look at the car and they were to busy to give me an estimated time for time or day of the week when a diagnosis could be made....His final answer was: If you don't want to wait, come and get your car! Nothing I can do about it.. As a manager this guy is rude, has no patience, lack of care and most importantly, not thriving for customer satisfaction. We picked up the car the same night after they were close..it was still sitting in the same spot in the parking lot, unlocked with the keys inside...anyone could have just drove it away... This is the worse costumer care I ever received and will never come back to this place. More