Precision Chrysler Jeep Dodge Ram - Service Center

Great Services This was the third time they were servicing my Jeep and they were very accommodating to my schedule. They were very friendly and went out of their way This was the third time they were servicing my Jeep and they were very accommodating to my schedule. They were very friendly and went out of their way to help me. Brian Pangione and his team were very helpful. Lori Cassidy More

Service above and beyond the call My daughter's Dodge Nitro had a recurring issue and the warranty company was giving us the run around. Brian P made it his business to work with the w My daughter's Dodge Nitro had a recurring issue and the warranty company was giving us the run around. Brian P made it his business to work with the warranty company and get the issue resolved (with no cost to us)!!! Almost impossible to find that kind of service. Should also mention that the sales team has been great to deal with over the years as well. Hard to say more Thanks again Roger More

Waste of time and money I took my Durango in for a check engine light. They told me it wad a thermostat and proceeded ton"update software". After taking it back a second ti I took my Durango in for a check engine light. They told me it wad a thermostat and proceeded ton"update software". After taking it back a second time, they didn't bither to update me and kept the vehicle all day. After 5 calls and 2 voice mails, they told me they "updated software" again but still didnt replace thr thermostat. Aftdr waiting all day, I expected it to be fixed. Less than 30 minutes after leaving the dealer, the check engine light is back on again. Between the wasted time and failure to fix the issue, no one should trust their service as they also told me this wasn't covered by the warranty. More

Always goes above and beyond Bought my truck here a little over a year ago. It was a pre-owned vehicle. After a few months noticed a squeak in the front. Brian in service made Bought my truck here a little over a year ago. It was a pre-owned vehicle. After a few months noticed a squeak in the front. Brian in service made it his mission to find it. Took several tries but figured it out and repaired it beyond my satisfaction. More

Very Satisfied Customer I have been dealing with Precision since Borough closed in 2012 and have always been extremely pleased with the service. Whenever I bring one of my ca I have been dealing with Precision since Borough closed in 2012 and have always been extremely pleased with the service. Whenever I bring one of my cars in for service it is always serviced to my satisfaction and completed on time. The Service Advisor Brian Pangione is always a pleasure to deal with and extremely helpful in determining what service is required and when to anticipate things will be needed More

Awful Service Department The service department is terrible. The customer service is lousy. Never go to this dealership. They have no idea how to diagnose a vehicle. They can The service department is terrible. The customer service is lousy. Never go to this dealership. They have no idea how to diagnose a vehicle. They can barely change the oil correctly. Do yourself a favor and just drive by this dump. More

Always Helpful! My satisfaction goes back several years when it was suggested by Brian Pangione to purchase the Chrysler Max-Care extended warranty. Not being a fan o My satisfaction goes back several years when it was suggested by Brian Pangione to purchase the Chrysler Max-Care extended warranty. Not being a fan of extended warranties because I usually blow through the mileage limitation, I initially declined. However, Brian advised that the warranty has NO MILEAGE OR TIME LIMITS!!! I never heard of such a warranty -- nor have most of my friends. I don't know why Chrysler doesn't advertise it better. Even before my most recent repairs that would've totaled more than $2k, that warranty paid for itself many times over on my wife's vehicle -- a 2007 Chrysler Town and Country. I have the same warranty on my 2008 Chrysler 300. That, too has paid for itself many times over the years. I now have over 140,000 miles on the vehicle and just had several warranteed items repaired! I have been helped by both Brian and Pam Krueger many times. Thanks Brian and Pam! More

Stay away from this dealership!!!! First when I purchased my vehicle I found out that their finance guy doctored my contract and I was charged over $500 more than I should. I had to hi First when I purchased my vehicle I found out that their finance guy doctored my contract and I was charged over $500 more than I should. I had to hire a lawyer to get my money back. Now for service it seems I have been blackballed. They said that they didn't hear the noise for the engine so wouldn't fix the issue. Had to go to another mechanic to have the ball bearing replaced. Will never step foot in that place again! More

Wish more business would operate like this Don't usually write reviews so the fact that I'm typing says a lot. Despite not buying my 2k15 Dodge Charger from them (wish I did & certainly will p Don't usually write reviews so the fact that I'm typing says a lot. Despite not buying my 2k15 Dodge Charger from them (wish I did & certainly will purchase next one from em) & wasn't paying out of pocket money for work needed (covered by warranty). I was treated as if I had been a long time preferred, 'big spender' type customer. Service staff was friendly, helpful, knowledgeable, accommodating not to be cliche but "go the extra mile" appropriately applies here. Work was done well, quickly & painless. Plus, I got to hold the TV remote & watch what I wanted to in waiting area! Seriously tho... In a nutshell, I found my home dealer for all future service and purchases. More

Very Thoughtful Service! Needed to have the muffler on my Jeep looked at quickly! as it was making the loudest sounds while driving. I called approx. 3 other Chrysler dealers Needed to have the muffler on my Jeep looked at quickly! as it was making the loudest sounds while driving. I called approx. 3 other Chrysler dealers for immediate service and no one could help me. So I found Precision online and they were willing to take my Jeep in the next day! They fixed it well and were very very professional and polite about the whole situation. I appreciate their concern for my vehicle and safety. Also in these times who wants to pay a ticket for driving an unsafe vehicle certainly not me. More