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Precision Chrysler Jeep Dodge Ram - Service Center

Butler, NJ

4.9
599 Reviews

599 Reviews of Precision Chrysler Jeep Dodge Ram - Service Center

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November 14, 2024

It took a little while to get an appointment but In overall great service, fast and prompt! More

by ivantorres2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seamus Burkert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Hi NAME, thank you for taking the time to leave a review. We are grateful for your support and feedback. We are glad we could meet your expectations! Your satisfaction is our priority. We look forward to seeing you during your next service appointment.

November 13, 2024

Outstanding service as always by Brian P. Very quick and thorough repair. Thank you very much! More

by cheryl39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review and your continued support! We are thrilled to hear that we could consistently meet your expectations of service. We appreciate your business and thank you for putting your trust in our service team. We look forward to seeing you at your next appointment.

November 13, 2024

Service Manager Brian went out of his way to see that a Warrentee problem was handled prior to expiration. He accommodated my concerns under difficult circumstances. At Precision, customer care does n More

by Ancientmariner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you so much for the positive review. We truly appreciate the feedback and continued support. We are happy to hear that our team was able to accommodate things for you. We look forward to seeing you again.

November 13, 2024

Precision RAM kept true to the estimate for a complete set of tires, including the promotion available at the time of the quote. More

by justin.conklin1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seamus Burkert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We are so pleased to hear that our service department was able to provide such a smooth experience for you! We appreciate your feedback and support. We look forward to seeing you at your next appointment!

November 13, 2024

Brian was excellent, as usual. He’s always accommodating me and my children and does his best to get us out asap. Vehicle is always returned to me the same way that I gave it to th More

by GIAMMANCOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seamus Burkert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We are happy to have your continued support and appreciate the kind words. We look forward to seeing you at your next appointment. Thank you for choosing Precision for all your service needs!

November 12, 2024

Very easy to make an appointment. Vehicle was serviced quickly and was under warranty. Happy with the dealership! More

by meghans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude Jaillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seamus Burkert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We are pleased to hear that your repair was completed to your satisfaction! We appreciate your feedback and support and look forward to seeing you at your next appointment.

November 12, 2024

Had s service appointment. Good service. Able to recognize issues. Waiting on resolving issue. Waiting on loaner. More

by stephmorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seamus Burkert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We are pleased to hear that your repair was completed to your satisfaction! We appreciate your feedback and support and look forward to seeing you at your next appointment.

November 11, 2024

This is the first time in 10 years that I was very disappointed with service. My vehicle was in your shop for about 72 hours. Every time I called about the vehicle I was told I would receive a phone c More

by chriscampbell911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Pangione
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you so much for bringing this to our attention. We apologize if this experience has left you feeling uncomfortable with our dealership. We hope to have the opportunity to fix this. I would love to discuss this further with you. Please call or email me at the information below. Joe Loonam General Sales Manager joeloonam@precisioncjdr.com | 862-356-6523

November 11, 2024

The service department is always so helpful and friendly. Brian and Darlene always do their best to help me work everything. More

by candd2b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave a review. We are grateful for your support and feedback. We are glad we could meet your expectations! Your satisfaction is our priority. We look forward to seeing you during your next service appointment.

November 10, 2024

The service department is great, Brian and the service advisors are too notch. Always ready to accommodate me , even in emergency situations More

by Murphyw846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Pangione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darleen Stiedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seamus Burkert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Precision Chrysler Jeep Dodge Ram responded

Thank you for your review! We are pleased to hear that your repair was completed to your satisfaction! We appreciate your feedback and support and look forward to seeing you at your next appointment.

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