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Precision Acura of Princeton - Service Center
Lawrenceville, NJ
92 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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92 Reviews of Precision Acura of Princeton - Service Center
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April 23, 2017
Terrible and poor service I took my car to Acura for maintenance. I had to take it back 3 times because my car was not properly serviced. During the 3rd visit I had to have my I took my car to Acura for maintenance. I had to take it back 3 times because my car was not properly serviced. During the 3rd visit I had to have my car towed there because my car was not serviced by a mechanic who cared. Now they want me to pay over $1,000 to have my car towed back home. They took advantage of a single black mother who depends on her car to provide for her children. More
by Cnmitchell04
Employees Worked With
Brian Giampietro
March 17, 2017
Herin always has time for me, significant or not Herin is the Finance/Business Manager but when I have questions about the car, that don't require a service tech, Herin always tells me to bring it in Herin is the Finance/Business Manager but when I have questions about the car, that don't require a service tech, Herin always tells me to bring it in so he can take a look at it and give me an answer. So far, he has never been wrong. There's a lot I know don't about cars and even though sometimes I feel embarrassed asking, Herin never makes me feel ridiculous or stupid when I ask, He takes the time to explain, and sometimes to show me, whatever it is I need to know. Herin also worked out my deal for me to lease the car and I am very happy with it. I have never once felt that anyone at Precision Acura has tried to take advantage of me. More
by LisaG
Employees Worked With
Herin Joshi
March 28, 2016
Did some work while car was being maintained Came for a maintenance visit without appointment. It's better to have one for faster service but additional wait was OK for me. Total time was under t Came for a maintenance visit without appointment. It's better to have one for faster service but additional wait was OK for me. Total time was under two hours for maintenance plus wheel alignment. The alignment wasn't part of maintenance but we drive a lot and I had a coupon. Did some work in a quiet room, logged into my firm's network without problems. Had very nice coffee. All good. More
by Sergey
Employees Worked With
Rodney Breustedt
March 08, 2016
Professionals Long term employees that are the best in the business. I am welcomed with familiar faces who treat customers with professional courtesy. From manageme Long term employees that are the best in the business. I am welcomed with familiar faces who treat customers with professional courtesy. From management, to service and sales, you deal with people who care about your needs, and want you to return happily to Precision Acura. I have bought 3 cars through Acura. I am looking for a sedan as my next purchase. The loaner car that I had this recent visit is number 1 on my list. I loved it! More
by Bostfamily5
Employees Worked With
Brian Giampietro
March 07, 2016
No hassle Friendly, professional staff provide a convenient service experience that makes me not mind and actually somewhat look forward to bringing my car in f Friendly, professional staff provide a convenient service experience that makes me not mind and actually somewhat look forward to bringing my car in for service. (The coffee is good too:) More
by deb
Employees Worked With
Brian Giampietro, Megan Zelenak
March 07, 2016
2004 owner - Service Mike Albert is a very personable person and explained what needed to be done. I have dealt with him for about 4 years. MY appointment were on time. Mike Albert is a very personable person and explained what needed to be done. I have dealt with him for about 4 years. MY appointment were on time. More
by 2004owner
Employees Worked With
Mike Albert
March 05, 2016
Acura service Excellent service and experience every time I come to the dealer - prompt attention, clear explanations, very professional and respectful experience f Excellent service and experience every time I come to the dealer - prompt attention, clear explanations, very professional and respectful experience from all - will def purchase again from this dealer More
by TomAcura
Employees Worked With
Brian Giampietro
March 05, 2016
Always happy with this dealership I get excellent service at every visit. They explain everything that is needed or the work that they did! A friendly environment including the cashie I get excellent service at every visit. They explain everything that is needed or the work that they did! A friendly environment including the cashier. Highly recommend! More
by ShayButter
Employees Worked With
Adam the tech, Brian Giampietro
March 05, 2016
Excellent service Very curtious, on time. Reason I keep coming back here. The experience is unmatched. Flexible scheduling. Quality of work is also excellent. This is m Very curtious, on time. Reason I keep coming back here. The experience is unmatched. Flexible scheduling. Quality of work is also excellent. This is my go to place for anything car related. More
by Puravmegha
Employees Worked With
Brian Giampietro, Jackie Kelly
March 04, 2016
prioblem with breaks I brought my car in because the breaks were locking up. Mike looked into the issue and found there was a recall of the rotors for my car, so he had t I brought my car in because the breaks were locking up. Mike looked into the issue and found there was a recall of the rotors for my car, so he had teh rotors and pads replaced free of charge. More
by na
Employees Worked With
Mike Albert
