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Precision Acura of Princeton - Service Center
Lawrenceville, NJ
92 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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92 Reviews of Precision Acura of Princeton - Service Center
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July 02, 2019
Service was good but Service flexibility needs to be considered. Representatives should be flexible on timings and must accommodate few minutes here and there. Thanks but Service flexibility needs to be considered. Representatives should be flexible on timings and must accommodate few minutes here and there. Thanks More
by Anjay
Employees Worked With
June 28, 2019
Customer Service Care Your representative, Bryan is both helpful and efficient. He explains what services my car needs. He see that the work is done. He includes whatever d Your representative, Bryan is both helpful and efficient. He explains what services my car needs. He see that the work is done. He includes whatever discounts I may be entitled to. Overall, my visit is always pleasant which is why I continue to take my car to Princeton to be serviced; in spite of the fact that for the last 7 years I drive 50 miles from Brooklyn to get there. This proves that customer service is important, which is why I only deal with Bryan. More
by Camille
Employees Worked With
Brian Giampietro
June 27, 2019
Professional staff So easy to schedule an appointment and to have the work done when they said it would be done. No delays. Mike was friendly and explained the service p So easy to schedule an appointment and to have the work done when they said it would be done. No delays. Mike was friendly and explained the service process well. More
by Noe
Employees Worked With
Mike in service
June 25, 2019
Fast service while I waited Easily got an appointment at short notice on the day I wanted. Brian made sure the service got done while I waited, and the Precision Acura lounge is Easily got an appointment at short notice on the day I wanted. Brian made sure the service got done while I waited, and the Precision Acura lounge is very convenient. More
by mai
Employees Worked With
Brian Giampietro
June 25, 2019
Doing the right thing! I had a car collision and Steve at Precision Acura fought against the insurance company pushing for my bumper to be replaced. The insurance company ju I had a car collision and Steve at Precision Acura fought against the insurance company pushing for my bumper to be replaced. The insurance company just wanted it “repaired.” But Steve pushed back, later telling me that they do things right at Precision Acura. I thanked him for fighting. More
by Just Driving Around
Employees Worked With
Steve
February 09, 2019
Rodney is amazing! I have been working with Rodney for 12 years now over two cars and I highly recommend him! He went way above and beyond during my first visit to the d I have been working with Rodney for 12 years now over two cars and I highly recommend him! He went way above and beyond during my first visit to the dealership, and has always been open, honest and treated me with the utmost respect. He’s a great teacher, as well, so I understand what’s happening and why. He works with me to keep my budget intact, but when he says it’s time to get it done, it’s for my safety. I am now looking at my third car from this dealership and it’s because of Rodney! I have recommended him every chance I get and will continue to do so!!! Go see him - you will be glad you did!! More
by Ego15
Employees Worked With
Rodney Breustedt
July 02, 2018
Excellent Service!!! The only reason we’ve purchased Seven Acuras over the past 28 years is their dependability and the service!!! Love Mike M and Allen. in the service de The only reason we’ve purchased Seven Acuras over the past 28 years is their dependability and the service!!! Love Mike M and Allen. in the service department. More
by Jkfk1989
Employees Worked With
Other Employees :
Mike M, Brian Giampietro, Rodney Breustedt, Megan Zelenak
May 20, 2018
Ask for Gus aka Gais Chalak Gais Chalak is not only knowledgeable but he is a people’s person. He will make you feel comfortable and provide u with an awesome service! Try him! Y Gais Chalak is not only knowledgeable but he is a people’s person. He will make you feel comfortable and provide u with an awesome service! Try him! You will be glad you did. More
by sarmani
Employees Worked With
October 05, 2017
AWESOME Service Department!!! Exceptional Service!! We have 4 Acuras. '14 MDX 97k miles; '12 TL 110k miles, '03 MDX 280k miles, '02 TL 296k miles. I would like you to know that the only reason why We have 4 Acuras. '14 MDX 97k miles; '12 TL 110k miles, '03 MDX 280k miles, '02 TL 296k miles. I would like you to know that the only reason why we continue to purchase ACURAs from the Princeton Acura Dealer is because of their Service Dept. Alan, Mike, Brian, Rodney & Megan are AWESOME!!!!!! They provide EXCEPTIONAL service, they are very thorough and they bend over backwards to take care of me and my cars! They always go above and beyond!! I need to purchase a new car in May and you can be sure that I will purchase my next Acura from Precision Acura in Princeton! Thank you to the entire Service Dept! More
by Jkfk1989
Employees Worked With
Other Employees :
Mike Mealey is the BEST! Definitely 5 Stars also!!!!, Brian Giampietro, Rodney Breustedt, Megan Zelenak
September 23, 2017
Best Service Ever Experienced My car was hit twice by the same driver who then denied that it was her fault. Her insurance company was not playing fair and told me they did not acc My car was hit twice by the same driver who then denied that it was her fault. Her insurance company was not playing fair and told me they did not accept liability. I figured I would have to go through my insurance company so I went to Precision Acura and told Steve what happened and asked him for an estimate. Steve then offered to call the other driver's insurance company. He was able to speak to someone about the claim and got information that they would not give me. The insurance company refused to send someone out to take pictures of my car's damages and kept telling me they would call me, not to call them. In short, Steve took care of everything. I did not have to make any more phone calls and Steve would call me to update me on his progress. Two weeks later, the insurance company called me and said they would pay for all the repairs to my car and that I should go ahead and take the car to the dealership. What Steve did to help me was above and beyond, and showed how very capable and knowlegeable he is. He is also very understanding and takes the time to listen when I tell him about any issues with my car. He then gets them taken care of immediately. Thanks again Steve. My car again looks brand spanking new, the way you know I always want it to look. LisaG More
by LisaG
Employees Worked With
Steve Matthews
