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Precision Acura of Princeton - Service Center

Lawrenceville, NJ

4.8
92 Reviews

92 Reviews of Precision Acura of Princeton - Service Center

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November 19, 2024

The customer care manager that I dealt with could not have done any more to satisfy my concern. His personal attention and involvement led me to recommend Acura to my friends. Job well done. More

by zonker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bledsoe
Nov 20, 2024 -

Precision Acura of Princeton responded

Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback!

October 14, 2024

Steve Mathews is a great personable service tech. He listens to my concerns and is always able to explain to me some of my car issues in layman's terms.Precison Acura has been our go to dealership si More

by jbsresnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mathews
Oct 14, 2024 -

Precision Acura of Princeton responded

Thank you for choosing Precision Acura of Princeton. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

October 10, 2024

Always have liked the service at Precision Acura. Loaner cars not on the lot is inconvenient. More

by jlgerhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Staff
Oct 11, 2024 -

Precision Acura of Princeton responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (609) 450-3619 when you have a chance. Thank you, and we look forward to hearing from you.

October 03, 2024

Mike and the Service Techs at Precision Acura are hands down the best I have ever worked with! Best Acura dealer in NJ!!! More

by RM2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mealy
Oct 03, 2024 -

Precision Acura of Princeton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Precision Acura of Princeton!

September 15, 2024

The customer service was great. My appointment was on time, and the wait was reasonable. It was a satisfying experience. More

by cevena1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodrigo Arrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Matthews was of great help to me, and answered all my questions.
Sep 16, 2024 -

Precision Acura of Princeton responded

Thank you for choosing Precision Acura of Princeton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 29, 2024

Everything as promised. The vehicle service was completed within the hour. They are very respectful of the customers time. My day wasn't wasted sitting in the dealership. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mealey
Aug 29, 2024 -

Precision Acura of Princeton responded

Thank you so much, Frank, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Precision Acura of Princeton to be a positive one. Please don't hesitate to reach out if you need anything else.

August 23, 2024

**Exceptional Service at Precision Acura of Princeton** I recently had the pleasure of working with Mike, the Service Advisor at Precision Acura of Princeton, and I must say, the experience More

by Med M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajiv Ramnarine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Precision Acura of Princeton responded

Hi, Emad! Thank you for the kind words for our service department. We look forward to sharing your compliments with Mike and the rest of our team! Please don't hesitate to let us know if we can be of further assistance.

August 21, 2024

I have been loyal to Precision Acura for 20 years. I trust them completely to care for our cars. The service department knows every new update from Acura and I don't have to worry if my car was fixed More

by warrantyrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matthews, Service Advisor
Aug 21, 2024 -

Precision Acura of Princeton responded

Thanks for sharing your thoughts about your experience with Precision Acura of Princeton. Steve and our team appreciate your business and hope to see you again soon!

August 17, 2024

I have been dealing with Precision Acura for 3 years. Joe the sales manager and Raj the salesman are the best. Everyone is friendly and helpful. More

by billfalconio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rajiv Ramnarine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Zuccari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Precision Acura of Princeton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bill, please let us know.

Aug 19, 2024 -

Precision Acura of Princeton responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2024

Dealer went to the point of providing the service i need. There was little to no back and forth. More

by jaramillos1352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Matthews
Aug 04, 2024 -

Precision Acura of Princeton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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