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Precision Acura of Princeton
Lawrenceville, NJ
1,769 Reviews
"Exceeding Our Clients' Expectations For Life!"
Precision Acura of Princeton has earned the prestigious Acura Precision Team recognition for 2020, for the 22nd time. The Acura Precision Team distinction is an exclusive award for select dealerships that deliver outstanding client experience and achieve operational excellence. Precision Acura of Princeton was one of only 83 dealerships nationwide that earned the honor for 2020.
Acura dealerships recognized for the Acura Precision Team honor must deliver exceptional results across their business operations and are measured against performance criteria in the areas of client treatment, sales performance, service performance, facility and finance.
"I'm extremely proud to honor Precision Acura of Princeton as an exclusive member of our Acura Precision Team," Steven Center, vice president of the Automobile Division at American Honda Motor Co., Inc. "This award recognizes Precision Acura of Princeton for consistently delivering the premium experience our clients expect of a performance luxury brand."
Precision Acura of Princeton is located at 3001 Route 1, Lawrenceville, NJ, 08648 and carries the full line of Acura vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,769 reviews
May 11, 2009
I have visted the Precision Acura dealership several times and interacted to my delight with Tom, the internet sales manager. However, this is the only good experience that I've had with this dealership times and interacted to my delight with Tom, the internet sales manager. However, this is the only good experience that I've had with this dealership. On my first test driving experience, my wife and I met with Otto, a new salesman to the dealership. Once we finished the average test drive, we proceeded to discuss the price. After sharing with him him what we were looking for in the price, he in no uncertain terms let us know that we were at the "wrong dealership." My original offer reflected a near average of what NADA, Edmunds.com and Kelly Blue Book suggested as retail price. I was not asking for anything outrageous. Having thick skin, I decided to visit the dealership again a week or so later. After finding a nice MDX and communicating with Tom again, I agreed to take this for a test drive. We met with Eric, who seemed put off that he had to help someone. Thinking little of his pompous attitude, we drove the car and agreed to discuss the price further. Sitting at his desk I mentioned the price that Tom had emailed me earlier and gave the email chain to Eric. I offered a price that was lower, as any well-informed buyer would. He promptly told me no. I suggested that we meet in the middle. Again my offer was in line with recommended internet pricing. We discussed this furhter and Eric said that he would check with his sales manager, Mike Sullivan. Mike shook our hands, and we again submitted our offer. He told us that the car was priced low to bring people in and that there was no room for any additional flexibility. I told him that I understand there's a bottom line but explained that I would be paying mostly in cash, that my financing was ready to go, and that we'd be ready to sign a deal immediately. He bruskly responded that this car was priced for the "bottom feeders," making it clear that we were stupid for wanting to negotiate a slightly lower price. We left completely offended. Mind you that I could pay cash for nearly any car on the lot if I wanted. I'm a well informed consumer, and because I understand finance and maintain a budget, I have set a limit to what I will spend on a car. I found their demeanor and tone insulting, and my wife is still upset about how she was treated. I'm still going to purchase a car, but you can be confident that I will not be spending any of my money at this dealership. More
by NEVERBUYFROMPRECISION
Employees Worked With
Otto Crombet, Eric Saber, and Mike Sullivan
April 29, 2009
Acura as a Fuc*ing brand BLOWS...their service department is good, but doesnt realize that an on going problem shouldn't take more then 4 visits to fix. Sales on the other hand are stuck up SOB's aside from is good, but doesnt realize that an on going problem shouldn't take more then 4 visits to fix. Sales on the other hand are stuck up SOB's aside from Gus who's always been very sincere when I'm there. Drew the VP is a nice guy who's usually behind the scenes. Frank Spalluto comes across as a jacka55 who thinks he knows everything. Ronnie Dubow on the other hand is very rude in his tone of voice and disrespectful when I've encountered him and has at some points made me want to put him in his place. The only thing they got going for them is some how managing good ratings from Acura but other then that, complete waste of time dealing with these guys, save yourself the trouble and buy a TRUE luxury car with BMW Lexus or Mercedes and not deal with bullshi* headaches from Acura as a whole let alone the dealerships More
by bossitswhatidoes
Employees Worked With
Frank Spalluto, Former GSM (nice guy), and few others
April 01, 2009
After pricing the vehicle I wanted from 3 different dealers, I found that Precision ACURA was the most considerate and pleasant when quoting me a price. Once we agreed on a price for the vehicle, the r dealers, I found that Precision ACURA was the most considerate and pleasant when quoting me a price. Once we agreed on a price for the vehicle, the remainder of the transaction was the best experience I ever had. I was in and out of the dealer in 1 hour and they followed up with a phone call two days later to make sure everything was Ok. I would recommend this dealer to anyone who is in the market for a ACURA More
by RussBruz
Employees Worked With
Curt Gittelman, Frank Spalluto
March 05, 2009
These folks really understand customer service, and how to be honest in business. Buying my TSX from them was a FANTASTIC experience, and I would absolutely recommend Curt Gittleman in particular, very hi to be honest in business. Buying my TSX from them was a FANTASTIC experience, and I would absolutely recommend Curt Gittleman in particular, very highly. Super-ethical. Super-professional. Not an easy thing to find when you're car shopping! More
by intimeplease
Employees Worked With
Curt Gittleman
February 22, 2009
Debro and his sales and admin people are helpful, responsive and professional. They had the best Acura car descriptions and inventory that I found on the Net, they responded quickly when I inquired, responsive and professional. They had the best Acura car descriptions and inventory that I found on the Net, they responded quickly when I inquired, the had the best prices on Acura Certified used cars, and they went out of their way to help with financing and extended warranty coverage. When I drove in to pick up the car, the car and the paperwork were ready and the car was in great shape. Just as described. In the weeks after the sale, when a couple of minor issues with the car popped up, they resolved them in a professional and fair manner. Overall, very positive experience! More
by geolson
Employees Worked With
Debro Kent
February 01, 2009
This is the fourth time I have purchased a new car over the internet. This time I needed to do it for my mother who lives in New Jersey. I live in California. From the first interaction, they were extr the internet. This time I needed to do it for my mother who lives in New Jersey. I live in California. From the first interaction, they were extremely professional, friendly and bent over backwards to assist me and more imprtantly my mother, age 76. I set up an appointment for my mother to test drive the car. At her age, this can be a very intimidating process. They were great! They showed her the features that were relvant to her and did not overwhelm her with stuff she would never use. They took her for a test drive and never tried to pressure her about the sale. They followed my request. From what I could determine, I got the BEST PRICE! Equally if not more importantly, I know that she will be well taken care of whenever she has a problem or needs assistance. I filled out the paperwork via fax in CA and flew in for an already scheduled visit. We went to the dealer and picked up the car and drvoe off wihtin an hour or so. It was a terrific experience - I highly recommend that anyone in the greater Princeton/Trenton area consider buying a car from them! Gus was great to deal with. More
by davidvn
Employees Worked With
Gus Combas, Tom Thornton, Frank Spalutto
January 24, 2009
One of the very few dealerships that left you with a good feeling. Both Gus and Eric were very courteous, honest and professional. I never got a feeling that I was being manipulated or pressured by them whic feeling. Both Gus and Eric were very courteous, honest and professional. I never got a feeling that I was being manipulated or pressured by them which is very rare in this industry. They got me a very good price too. Overall I was very happy doing business with this dealer, these salesmen and Acura. I've decided that I will buy my second car from Acura ! More
by sundark55
Employees Worked With
Gus Combas & Eric Saber, Eric Sebar
January 24, 2009
Had a very easy purchasing experience at Precision Acura. Gus and Kent were extremely friendy, professional and straightforward. They worked with me to get me to my number on a beautiful 2009 TSX. Would hi Gus and Kent were extremely friendy, professional and straightforward. They worked with me to get me to my number on a beautiful 2009 TSX. Would highly recommend them. Love the car, by the way! More
by DeAngelis
Employees Worked With
2
January 17, 2009
I would definitely recommend anyone who is interested in purchasing an Acura, to visit Precision Acura of Princeton and see Gus Combas. We recently purchased an 09 RL at Precision and Gus made the process purchasing an Acura, to visit Precision Acura of Princeton and see Gus Combas. We recently purchased an 09 RL at Precision and Gus made the process unbelievably easy. Gus was very courteous, friendly, and knowledgeable. He definitely takes the time to go over every feature of the car and answers all of your questions. Best of all, Gus is very straight forward, there's no "bs" with Gus. We felt very assured that we were getting the best service and deal possible. Great customer service, great price, and great car! More
by wkong75
Employees Worked With
Gus Combas
January 13, 2009
Gus was excellent! He greeted us immediately after we walked into the dealer. He didn't rush us, hound us, or as what our price randge was prior to evening asking us what we were interested in looking a walked into the dealer. He didn't rush us, hound us, or as what our price randge was prior to evening asking us what we were interested in looking at(I hate that!!). He new everything you could possible want to know about the vehicles we inquired about. We must have been to 3 other dealers that day, but I have to rate Precision as the most accommodating. We test drove the MDX and TL, ended up purchasing the TL. Gus spent over an hour explaining and demoing the vehicle for us. I would go back to Precision in a heart beat and I have already recommended this dealership and Gus to a friend. More
by ntoth
Employees Worked With
Gus Combas
