Precision Acura of Princeton

Mark Gershman was one of the nicest car salesmen I have ever dealt with. His overall demeanor is one of friendliness and honesty. Business Manager Debro Kent was also extremely pleasant to deal with. Ov ever dealt with. His overall demeanor is one of friendliness and honesty. Business Manager Debro Kent was also extremely pleasant to deal with. Overall it was a very good car-buying experience. I marked "Price" as good because there's always room for improvement in the mind of the buyer. More

No haggle over deal, gave best offer first time (and it was after going to other dealers). Great follow up and contact. Was kept in the loop every step of the way. Easy to work with. Dealership was clean a was after going to other dealers). Great follow up and contact. Was kept in the loop every step of the way. Easy to work with. Dealership was clean and had nice amenities. Would go back even though it wasn't the most convenient dealership to home. More

It was my 7th car purchase and the best experience of them all. I was totally stunned when I did not have to haggle. They gave me a fair price on the trade-in and car to be purchased. I went with cred them all. I was totally stunned when I did not have to haggle. They gave me a fair price on the trade-in and car to be purchased. I went with credit union financing, but they gave me a better rate on the loan. I had already found an extended warranty and they beat that price by $900. The car was spotless when I returned to pick it up. More

I have been a Lexus owner for the last seventeen years but given the staleness of the Lexus product lines (the only really new product they have put out in the last four years is the hybrid that in my opi but given the staleness of the Lexus product lines (the only really new product they have put out in the last four years is the hybrid that in my opinion is a disaster that doesn't deserve the Lexus badge), I decided to look elsewhere when it became time to trade my 2007 Lexus ES 350.My first stop was Precision Acura of Princeton.In apporoximately one hour, I had agreed to purchase a new 2010 Acura TL. The salesperson I dealt with at Precision Acura was named Mike Vozza.He did a terrific job of explaining the features of the Acura to me and took the necessary time to fully go over all the features and controls to me.I confess I am not the most technologically sophisticated person, but Mike really did a great job explaining things to me. was offered a fair value for my trade and paid for my new TL on the spot. Lexus is generally regarded as the "gold standard" of customer service,but I must admit my buying experience with Precision Acura of Princeton was equal to or superior to my experience to Lexus in all respects. More

Great salesperson, great service. Ronnie was very professional,he answered all our questions, introduced us to service dept, and spent considerable time going over the intructions in regard to the op professional,he answered all our questions, introduced us to service dept, and spent considerable time going over the intructions in regard to the operation of the car. He assured us that we could call him at any time and he has recently followed up witha phone call to see how we were enjoying the car. At this point and time, we could not be happier with our Acura and the dealership and especially Ronnie DuBow More

I requested an online quote and Mike Vozza got back to me in a timely fashion with a very good price. I have dealt with Precision Acura since I purchased my first vehicle from them in 2002. Sales people ar in a timely fashion with a very good price. I have dealt with Precision Acura since I purchased my first vehicle from them in 2002. Sales people are very knowledgeable about the cars, do not use high pressure sales tactics, are very professional in all respects. I have also had wonderful experiences with the service dept. at Precision Acura, not only the service managers but also with the service technicians. If my car needs a new head lamp bulb, I buy it from the parts dept. and Rodney Bruegger, one of the service managers installs it for me for free. I had a problem with the car (can't recall what it was now) but it involved a couple of conversations with the service manager and one of the technicians who was very helpful and patient in explaining the situation to me. Everyone is truly a pleasure to deal with. More

I am very pleased with the service I received from the sales team at Precision Acura. I am living in North Jersey but have lived in Mercer County for 25 years. My dad and I had been into Precision befor sales team at Precision Acura. I am living in North Jersey but have lived in Mercer County for 25 years. My dad and I had been into Precision before to just browse at cars looking for him and myself. I was dealing with Ramsey Acura which was a nice dealer but found to be playing games with the price of my trade and giving me a 'lower' price on the TSX. This I did not appreciate - as I had to figure out their game. Tom Thorton took care of my email inquiries and gave me a great price - enough to take me into the dealership. Tom Gattorno basically drove the deal more than anyone and did the rest with negotiating for my car and finalizing the lowest price as a compromise from Ramsey on the new TSX. Tom personally saved me over $1,000 and I truly appreciate that. If there was a thank you or positive survey response it would go to you more than anyone. Mark did help and answered/explained everything I needed to know about how to run the basics of my car and get me started. He spent plenty of time with me/us to show me features, down to storage and little 'ins and outs' the car had to offer. I (we) are overly impressed with the quality and value of the product Acura puts out on the road. My parents currently are on their second Lexus and after trading in an Infiniti myself we are seeing things that Acura does focusing on customer satisfaction and attention to detail that no car company does that we have seen thus far. Considering the awards of excellence etc. I found it to be true that Precision Acura was a step above the rest in actually caring about the customer - not just what it took to get their name of a plaque. More

Several weeks ago my wife and I walked into the Precision Acura dealership contemplating a new MDX. We were considering a few other like vehicles from competing manufacturers, but ultimately decided to go w Acura dealership contemplating a new MDX. We were considering a few other like vehicles from competing manufacturers, but ultimately decided to go with the MDX for several reasons. Our sales associate, Ronnie DuBow, priced the vehicle we wanted and we indicated we would think about it and let him know when we had made a decision. Simultaneously, we had friends who were shopping for a similar vehicle who had decided to buy an MDX as well. We both went to our separate local Acura dealerships and asked each of them to give us a best and final offer on two MDXs. Initially, the other Acura dealership came in with a better price and as much as we appreciated Ronnie and his assistance we informed him we were going to take the better price. Once we contacted the “winning” dealership and informed the salesperson we would be coming in the following Saturday to pick up the new cars we were told the price was going to be around one hundred dollars more a month than initially quoted. Needless to say that dealership immediately lost our business and Acura, in general, almost lost both MDX sales. Because Ronnie seemed like a good guy, had worked well with us and patiently answered our questions, we decided to give him a call and restart our discussion with him. Due to the fact that Ronnie DuBow was honest, up-front and delivered the vehicles we wanted when we wanted them, without hassle, or suddenly inflated pricing, we arrived at Precision Acura the next Saturday and left with two brand new MDXs which we have thoroughly enjoyed so far. Thank you Ronnie. We have also referred a third friend who is now in discussions with Ronnie for a third MDX. More

Great non-nonsense dealership. They gave us the best price around, delivered as promised .Very professional and intelligent people. Tom answered all our questions on the phone promptly even on a very bu price around, delivered as promised .Very professional and intelligent people. Tom answered all our questions on the phone promptly even on a very busy day during memorial day week-end. I had to wait sometimes for a week with other Acura dealers just to get a call back. Eric was very patient and professional with us - and worked efficiently on every aspects of the process. The finance manager explained all their options very objectively. We've been looking around to buy a new car for more than a year, and they got or business - even more: they got us as clients for many more years to come! More

Purchasing an automobile was not on my husband's and my agenda yesterday, but realizing that time was surely running out after having driven many, many miles in our 2003 Honda we decided it would be prude agenda yesterday, but realizing that time was surely running out after having driven many, many miles in our 2003 Honda we decided it would be prudent to investigate buying a new car. Because our experiences driving Acuras and Hondas over the years were very positive, we decided to explore our options at Precision Acura in Princeton. What a fortunate decision this proved to be! Our salesman, Ronnie Du Bow, welcomed us enthusiastically and warmly, and sought to learn exactly what we wanted. He attentively listened to our questions, and answered every query with knowledge and great patience. What was most important to him evidenced by the questions he asked about our needs, the many miles we travel by car, and our comfort was his customers' full satisfaction. What is more, he is insightful and anticipated questions that had not occurred to us to ask, answering them comprehensively. He is extraordinarily bright and witty and possesses genuinely winning ways that make him a true asset to his employer, and a blessing to consumers who are considering making a big purchase. Meeting a gentleman of Ronnie Du Bow's caliber was a truly fortunate happening for us, so meeting another outstandingly fine individual in the same place on this occasion cause us to feel richly blessed. After our signing our sales contract with Mr. Du Bow, he introduced us to Debrow Kent, the Business Manager, who described and explained the many options that we could choose to enhance our purchase. He is very articulate, gracious, accommodating, and most generous with his time. We believe we made well-informed choices because of the time and the full explanations Mr. Kent gave us. Please know that we deeply appreciate all of the assistance we received from these two special gentlemen in purchasing a 2010 Acura, and we shall not hesitate to seek their answers to any questions that may arise during the beginning days of driving our new car. More