
Precise Automotive Group
Chantilly, VA
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HORRIYING EXPERIENCE: I purchased a car from Precise Automotive Group February 1. Within the first 72 hours of having the car, the tire sensors all needed to be replaced, and the charcoal cannister need Automotive Group February 1. Within the first 72 hours of having the car, the tire sensors all needed to be replaced, and the charcoal cannister needed to be replaced. I had to advocate for these fixes to be made after being told "the lights would just go away" several time. Within the first month of owning the car, the brakes entirely went out while I was driving on the highway, and a mechanic had to come and replace the caliper, rotors and brake pads. My local mechanic that I know and trust has also let me know that the brake hose and washers are completely deteriorated and need fixing. The spark plug needs to be replaced, the battery needs to be charged and an entire inner fender is completely missing from the car. The entire time I was working with Precise Automotive Group they have been dismissive and condescending. At this point over $3,000 worth of repairs have been required within one month of a purchase. I cannot recommend working with Precise Automotive Group at all, and if you must, YOU ABSOLUTELY should have a pre purchase inspection done by your own mechanic not affiliated with this dealership. More
DO NOT PURCHASE ANYTHING FROM THIS DEALERSHIP. They will sell you a car that has so many problems (they find a way to make sure the light is off) every 2 months car needed repairs. I had my car fo They will sell you a car that has so many problems (they find a way to make sure the light is off) every 2 months car needed repairs. I had my car for less than a year and needed a new timing belt (impossible) from me. The estimate of work needed for this car is more than what I paid. DO NOT EVEN THINK TO BUY FROM HERE!!! & they are all liars and rude at this place of business, More
I had a great experience today with Baika Ochir of Precise Automotive Group. After having a bad experience across the street with another dealer who had tacked on over $3,000 in fees for a 2014 Lexus Precise Automotive Group. After having a bad experience across the street with another dealer who had tacked on over $3,000 in fees for a 2014 Lexus, I ended up buying a 2016 Acura MDX in excellent condition for $2,000 less. I really appreciate their patience and flexibility as I looked at several cars. The overall experience was very good and I would recommend others in need of a used car to please give them a try. More
Absolutely terrible experience. This “business” is full of liars, thiefs, and crooks. Do not go to this dealer, do not purchase any vehicles from them, and do not trust what they This “business” is full of liars, thiefs, and crooks. Do not go to this dealer, do not purchase any vehicles from them, and do not trust what they say. Even if something is in writing they will falsely claim the interpretation was meant in their favor always, they have no respect for their customers. And unfortunately they’ve now lost a customer who has purchased more than 40 vehicles in the last 15 years. The salespeople will claim the price posted does not have any strong attached and then include various charges. They will then use “finance” which is just a random person in the office without experience to pressure you. If you are unlucky enough to sign a purchase agreement, take note they use vague language to then claim it’s a legally binding document so you cannot receive any refunds for refundable items. Specifically they provide an NVP Warranty that is 100% refundable if canceled within 30 days, however they try to make a profit on the warranty “Service Contract” and will not provide a full refund. Shady business practices, defective vehicles, unethical non-experienced people, and overall complete chaos in the “business”. I would highly suggest you go elsewhere More
It's fine honestly I'm not working old lady has The inheritance would love to get either car the Benz. I did call about but didn't connect tell Jacky she was The most helpful she can leave me a text so inheritance would love to get either car the Benz. I did call about but didn't connect tell Jacky she was The most helpful she can leave me a text so we can talk thank sincerely Gregory a Lincoln More
Excellent communication back and forth. Trying to buy a car from hawaii. They were excellent at getting me the information and letting people come to test drive it for me. I chose not to bu Trying to buy a car from hawaii. They were excellent at getting me the information and letting people come to test drive it for me. I chose not to buy the car after all but their service and communication was excellent. More
I called about a car, they promptly called me back. I told them about the car I wanted to test drive and they had it clean and ready for me. The finance lady Baika was very throughout and helpful and s I told them about the car I wanted to test drive and they had it clean and ready for me. The finance lady Baika was very throughout and helpful and saved me bucks by proving insurance options. smooth transaction and nice staff More
I bought a Toyota Solara in 10/22. They sold me a car with broken parts in the motor. They have false advertising as stated in their website “Every vehicle in our inventory has passed They sold me a car with broken parts in the motor. They have false advertising as stated in their website “Every vehicle in our inventory has passed a rigorous multi-point inspection and has been carefully detailed”. The car was over priced. They sold me a car at $11,799 and when I wanted to sell it to them they offered $6,000 for the same car. Precise Automotive Group have a Scam sale process, where they lie to prospective buyers into buying used cars that end up being sold for half the price they initially sold it as. BUYERS BEWARE!! More