Back

Power Ford

Albuquerque, NM

4.8
1,761 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

Directions

By Type

1,761 Reviews of Power Ford

June 16, 2023

The service was quick and the person who helped me was nice. They also recommended what is needed for the car to keep running smoothly. I also like that you can check the status and they give lots of noti More

by Whitney S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hickory Trujillo
Jul 10, 2023 -

Power Ford responded

Thanks for your feedback, Whitney! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

June 16, 2023

Great to work with Adam. We enjoyed the time spent working together on our deal More

by mmanuelito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Traub
Jul 10, 2023 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

June 12, 2023

Service at Power Ford was terrible. I have been a loyal customer for 15 years, but no longer will I take my truck to be service there. Dropped it off on Monday was told I would have e More

by gwfbmf@.com
Recommend Dealer
No
Employees Worked With
rivas
Jun 15, 2023 -

Power Ford responded

We apologize for the frustration and inconvenience you experienced with our service department. We understand your disappointment and regret that we failed to meet your expectations in terms of timely communication. Your loyalty as a customer for 15 years is highly valued, and we apologize for any breakdown in our usual high standards of service. We appreciate your feedback and will address the issue to ensure it doesn't happen again. If there's anything we can do to regain your trust, please let us know.

May 31, 2023

I am very impressed by the service of Kailyn. She is very professional and friendly. This made me feel comfortable when trying to decide to buy this vehicle or not. She was also very helpful afte More

by Nate
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joseph Wiltgen, Kailyn Trevino
Jun 15, 2023 -

Power Ford responded

HI, Nate – Thank you for your wonderful feedback! We're thrilled to hear that Kailyn provided you with professional and friendly service, making you feel comfortable during the vehicle buying process. We're glad she was also helpful in resolving the key issue you had after the purchase. We appreciate your recommendation and your trust in Kailyn. Please don't hesitate to reach out if we can assist you with anything else. Thank you for choosing us, and we look forward to serving you again in the future.

May 30, 2023

Sales rep was good . general manager was fair . But felt that they did not work hard enough for our business on trying to purchase a vehicle. More

by susannozzie
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Not listed
Jun 15, 2023 -

Power Ford responded

Hi, Susan – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to get you in touch with our General Sales Manager, James Flowers. His direct line is 505-449-1216. Thank you for being a customer.

May 07, 2023

Always kept me update as I waited in the lobby. Plus, people are always friendly. More

by carlos salazar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 15, 2023 -

Power Ford responded

Thank you for your feedback! We're delighted to hear that we kept you updated while you waited in our lobby. We strive to provide friendly service, and we're glad that was your experience. Your satisfaction is important to us. Please don't hesitate to reach out if we can assist you with anything else. Thank you for choosing us, and we look forward to serving you again!

April 05, 2023

Great price and a low pressure dealership felt comfortable throughout the process! Justice beebe and Ricky Montoya were excellent thank you! More

by Andrew H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Montoya, Justice Beebe
Jun 15, 2023 -

Power Ford responded

Thank you for your fantastic review! We're thrilled to hear that you found our dealership to have a great price and a low-pressure environment. Making you feel comfortable throughout the process is important to us. We appreciate your kind words about Justice Beebe and Ricky Montoya; we'll be sure to pass along your compliments. Thank you for choosing us, and we look forward to serving you again in the future!

March 17, 2023

The dealership responded quickly to my message regarding a vehicle and it's availability. They were also able to schedule an appointment to view and test drive the vehicle that same day. From arrival to vie More

by aaburkha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessirae Slater , Nora Rashid, Hailey Flores
Jun 15, 2023 -

Power Ford responded

Thank you for your positive feedback! We're glad to hear that we responded promptly to your inquiry and were able to schedule a convenient appointment for you to view and test drive the vehicle. We value your time, and we're thrilled that we could make the process efficient, with a total time of less than 4 hours from arrival to driving away with your purchased vehicle. Thank you for choosing us, and we look forward to serving you again in the future!

March 14, 2023

We were traveling from out of state and had car problems. Darren was so nice to get our car in right away. It was fixed and ready to go that afternoon. Thank you!!! More

by ksandres
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Jun 15, 2023 -

Power Ford responded

Thank you for sharing your experience! We're glad that Darren provided excellent service by immediately getting your car in and fixing it promptly. We understand the importance of resolving car problems quickly, especially when traveling from out of state. We appreciate your kind words and thank you for choosing us. Please don't hesitate to reach out if we can assist you with anything else. Safe travels!

March 02, 2023

Did a great job From the service personnel to the manager. Will be back soon More

by jquillen31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hickory Trujillo
Mar 13, 2023 -

Power Ford responded

Thanks for your feedback and review! Word-of-mouth is still king, and your referral means a lot. If we can do anything for you, let us know. We ❤️ being YOUR Ford dealer! #MyFordDealer –Matt

Mar 13, 2023 -

jquillen31 responded

Thanks

...
39
...