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Power Ford

Albuquerque, NM

4.8
1,760 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,760 Reviews of Power Ford

October 05, 2023

This dealership is clean, it is proficient, and provides friendly service. Great place to take your truck to. More

by Courtillia04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Darren Francisco, Albert Lopez, Brittany Waddleton, Katie Kline, Jacob Ortega, Alexandria Nethery
Oct 05, 2023 -

Power Ford responded

We're glad to hear you had a positive experience with us! Thank you for your kind words about our clean and proficient dealership, as well as our friendly service. We value your trust in our team, and if you ever need any assistance in the future, please don't hesitate to reach out. Safe travels in your truck! –Matt

September 29, 2023

All because of a prideful manager in the sales department, a $60,000.00 dollar deal went out the door due to document fee of $500.00. The worst part for Power Ford on the negative reinforcement of More

by Thorn
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Not listed.
Oct 04, 2023 -

Power Ford responded

Hello – I hate to hear you had a less-than-good experience with Power Ford. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? I want to get you in touch with our General Sales Manager, Brian Austin. Her direct line is 505-449-1216. Thank you for being a customer. -Matt

September 20, 2023

Power Ford treated us with great customer service and are very pleased with the sales experience. More

by Joe G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Huble Pineda 5 stars!, Cassandra Sanchez
Oct 04, 2023 -

Power Ford responded

Thanks for your review and feedback, Joe! It’s our pleasure to serve you. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer -Matt

September 18, 2023

The intake procedure was smooth and efficient. The service rep kept me informed and the service was prompt. More

by blgoldberg90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco, Karizzma Medina
Sep 18, 2023 -

Power Ford responded

We're delighted to hear about your smooth and efficient intake experience at Power Ford! Providing clear communication and prompt service is our top priority, and we're pleased that your service representative kept you informed throughout the process. Your satisfaction is important to us, and we look forward to continuing to provide you with exceptional service in the future. Thank you for choosing Power Ford!

September 16, 2023

I had an unusual problem with an older vehicle. Darren, in service, was great at reviewing the issues and keeping in touch. More

by learyjj42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Francisco
Sep 18, 2023 -

Power Ford responded

Thank you for sharing your experience with Darren in our service department. We're pleased to hear that he could assist you effectively with your unusual vehicle issue. Our team is always here to help, no matter the challenge, and we appreciate your trust in us. Should you have any more automotive needs in the future, please don't hesitate to reach out. Safe driving!

September 16, 2023

Everyone from receptionist to service was very attentive. What difference from the last time. The problem was researched and reviewed thoroughly. Found and repaired. Thank you Joseph for helping me and fix More

by Shooshoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph. Service
Sep 18, 2023 -

Power Ford responded

We're thrilled to hear that you had a positive experience at Power Ford! Our team takes pride in their attentive service and thorough problem-solving. Thank you for choosing us and for your kind words about Joseph and our staff. We're delighted we could assist in repairing your vehicle, and we look forward to serving you again in the future. Safe travels!

September 16, 2023

Customer service and communication was excellent. I used the quick lane service for the 1st time and am pleased with the overall experience. Thank you Brittany for your help. More

by bacaat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton
Sep 18, 2023 -

Power Ford responded

Thank you for choosing Power Ford's Quick Lane service! We're delighted to hear that your first experience was excellent, and we appreciate your kind words about Brittany and our team. Providing top-notch customer service and communication is our priority, and we look forward to assisting you with any future automotive needs. Safe travels!

September 16, 2023

We purchased our 2020 Ford Escape new from Power Ford . . their service department has performed all of the vehicles required maintenance . We have been very satisfied with all of our dealings / interactio More

by donnasnelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Sep 18, 2023 -

Power Ford responded

Thank you for choosing Power Ford for your 2020 Ford Escape and maintenance needs. We're delighted to hear that you've had a positive experience with our service department, particularly with Jacob. Your satisfaction is our priority, and we look forward to continuing to provide you with excellent service in the future. Safe and enjoyable driving in your Escape!

September 16, 2023

Went to view some used 4x4's and for the same price walked out with a brand new 2023 Ranger More

by Jimfm50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard McClurg
Sep 18, 2023 -

Power Ford responded

Congratulations on your new 2023 Ranger! We're pleased to hear that you found a great deal and decided to drive home in a brand-new vehicle. If you ever need assistance or have questions about your Ranger, please don't hesitate to contact us. Enjoy your new ride!

September 15, 2023

Friendly knowledgeable staff. Set’s expectations and answers questions. Easy to schedule service and they follow up with texts More

by StangOnyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hernandez, Taven Hazen
Sep 18, 2023 -

Power Ford responded

Thank you for your kind words! We're delighted that our staff made your experience pleasant and efficient. At Power Ford, we strive to provide excellent service and clear communication to our valued customers. Feel free to reach out if you have more questions or need assistance in the future. We appreciate your support!

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