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Power Ford

Albuquerque, NM

4.8
1,760 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,760 Reviews of Power Ford

November 11, 2023

Brittany,Alex,and Christopher are awesome. They are very communicative and helpful I had a great experience! More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Waddleton, Alexandria Nethery, Christopher Hernandez
Nov 20, 2023 -

Power Ford responded

We're delighted to hear that Brittany, Alex, and Christopher provided you with an awesome experience at Power Ford. Their communication and helpfulness are greatly appreciated. Thank you for taking the time to share your positive feedback! –Matt

November 10, 2023

I took my Jeep into Power Ford’s service department for the first time due to a coolant leak which caused my engine to overheat. As soon as I arrived I was greeted by concerned service members, who assured More

by tkimmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Nuanes
Nov 20, 2023 -

Power Ford responded

Thank you, Tatia, for entrusting us with your Jeep. We're delighted to hear that our service department provided you with a positive experience and successfully resolved the coolant and oil leak issues. Our team takes pride in delivering quality work and excellent communication to ensure your vehicle is in top shape. We appreciate your kind words and look forward to serving you and your "black beauty" in the future. –Matt

November 10, 2023

Great place and great people. The service representative Martha is the best. Thank you Martha. More

by lindaflores22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martha
Nov 20, 2023 -

Power Ford responded

Thank you, Linda, for your kind words about Martha and our team at Power Ford. We're thrilled to hear that you had a great experience with us and that Martha provided excellent service. Your satisfaction is our priority, and we appreciate your support. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. –Matt

November 10, 2023

Everyone was kind and professional. Made the experience enjoyable and pleasant. I would definitely come back. More

by Flaviolopez5213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxy Khan, Luis Montanez
Nov 20, 2023 -

Power Ford responded

Thank you for your kind words! We're delighted to hear that our team provided you with a pleasant and enjoyable experience at Power Ford. Your satisfaction is our priority, and we look forward to welcoming you back in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. –Matt

November 09, 2023

The service was done very quickly and done very professionally. We were be pleased with this service. More

by rebeccahaley9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Wayland, Darren Francisco, Albert Lopez, Brittany Waddleton, Katie Kline, Destiny Nuanes, Jacob Ortega, Alexandria Nethery
Nov 20, 2023 -

Power Ford responded

Thank you, Rebecca, for choosing Power Ford for your service needs. We're delighted to hear that our team provided you with a quick and professional service experience. Your satisfaction is important to us, and we appreciate your kind words. If you ever need assistance in the future, please don't hesitate to reach out. Safe travels! –Matt

November 08, 2023

Spectacular service and great customer care highly recommend Friendly and reliable and go beyond expectations More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Silva
Nov 20, 2023 -

Power Ford responded

Thank you, Chris, for your fantastic feedback! We're delighted to hear about your spectacular service experience at Power Ford. We aim to provide friendly, reliable, and exceed customer expectations. We appreciate your recommendation and look forward to serving you again in the future. Safe travels! –Matt

November 08, 2023

Joseph-my service advisor- was excellent in finding a solution to the issue with my truck’s sunroof. Power Ford was also very responsive for a friend passing through Albuquerque who had a check engi More

by jflorio505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Silva
Nov 20, 2023 -

Power Ford responded

We're thrilled to hear about your positive experiences with Power Ford! It's great that Joseph provided excellent service in resolving your truck's sunroof issue. We pride ourselves on responsiveness and efficient service, as demonstrated when helping your friend with the check engine light issue. Thank you for choosing us and for sharing your feedback. If you or your friend need assistance in the future, please don't hesitate to reach out. –Matt

November 07, 2023

Very professional staff excellent service. Would recommend them to have service done. I was very pleased. More

by russell.rodolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
Nov 07, 2023 -

russell.rodolph responded

I was very pleased with the service we received at Power Ford.

November 07, 2023

Every one there is knowledgeable profesional and helpful, they know how to help the customer and make them happy More

by a.supholstery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Wiltgen, Roxy Khan
Nov 20, 2023 -

Power Ford responded

Thank you for your kind words! We're delighted to hear that our team at Power Ford was knowledgeable, professional, and helpful, contributing to your satisfaction. We're here to ensure our customers have a great experience, and we appreciate your feedback. If you ever need assistance in the future, please don't hesitate to reach out. –Matt

November 07, 2023

Assistant Service Mamager, Natalia, should get 10 Stars. However Service writer Joseph gets 1. Overall, Power Ford has the best service department that I have used in this area. (My ratings below are base More

by cmccall68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalia Rivera, Joseph Silva
Nov 20, 2023 -

Power Ford responded

We appreciate your feedback! It's great to hear that you had a positive experience with Assistant Service Manager Natalia. We apologize for any previous issues you encountered, and we're glad that your experience improved under her assistance. Your satisfaction is important to us, and we'll continue to strive for excellence in our service department. Please don't hesitate to reach out if you have any more feedback or need further assistance. Thank you for choosing Power Ford! –Matt

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