Power Ford
Albuquerque, NM
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1,762 Reviews of Power Ford
what the heck can u get from a dealer for 10 dollars service and price was good but u sent me a 10 dollars gift card what can I get from a dealer with that spent 30 thousand and got 10 dollars service and price was good but u sent me a 10 dollars gift card what can I get from a dealer with that spent 30 thousand and got 10 dollars More
2016 truck this is a new 2016 f-150 truck that Pueblo of San Felipe purchased. back door behind driver's seat door won't open ????????????????????? you call this this is a new 2016 f-150 truck that Pueblo of San Felipe purchased. back door behind driver's seat door won't open ????????????????????? you call this good quality! More
The good, the bad, the headliner... Power Ford and I started off with a great relationship. I bought my used car there, had my car serviced there without any issues what so ever. Sure th Power Ford and I started off with a great relationship. I bought my used car there, had my car serviced there without any issues what so ever. Sure the service department's customer service can use some major improvements but they always did a good job servicing my car which was the most important part. Recently my vehicle's headliner began to detach and again Power Ford took a look at it and once again it was off to a great start. They scheduled a time to repair the headliner and told me it would be a couple of days. A couple of days turned into a couple of weeks, a couple of weeks turned into a month. Power Ford had my vehicle for a month. Their supplier kept supplying them with expired adhesive. It wasn't until the manufacturer got involved that Power Ford ordered the adhesive directly from the manufacturer. Long story short, they did the repair, I got my vehicle back after a month and noticed the subpar repair. Power Ford's parts and service director was helpful in wanting to get my vehicle in for a follow up but unfortunately they could not fix the issue and offered everything to me except the one thing to make it right... A full replacement. I still like this dealership, it is just unfortunate that 1) they could not repair back to the way it should be and 2) that the manufacturer flat out refuses to grant a replacement. More
Went for Oil Change, had my truck side swiped. I took my brand new truck in for an oil change and in the process the service crew side swiped my truck. Manager downplayed the incident as "minor" da I took my brand new truck in for an oil change and in the process the service crew side swiped my truck. Manager downplayed the incident as "minor" damage. Aside from the door dents, the seams of the doors are now misaligned. Beware of these "minor" damages if having your vehicle serviced at Power Ford service center. More
Gregg was VERY helpful and understanding! In the first place, I barely made it into the Ford Auto Center, with a bad tire. I had NO intentions of buying a car. At least, NOT on that Sunday m In the first place, I barely made it into the Ford Auto Center, with a bad tire. I had NO intentions of buying a car. At least, NOT on that Sunday morning. All I wanted was someone to change my tire. Then, Gregg approached me, immediately, asking how he could help. He rest assured me that he would help me with my tire and if I would be interested in a car. So, we started looking at the cars I might be interested in. He was very kind, friendly and made me laugh. He made it really easy to realize that I REALLY needed a new car. More
Great and stress-free!! During the whole process we were not pressured into something we did not want to see or hear. Everything was great! Stress-free experience in purchas During the whole process we were not pressured into something we did not want to see or hear. Everything was great! Stress-free experience in purchasing a new car!! More
Overall satisfaction Very friendly experience. I would definitely recommend this dealer and salesman to my friends and family. Reasonable prices and commitment. Would go t Very friendly experience. I would definitely recommend this dealer and salesman to my friends and family. Reasonable prices and commitment. Would go there again. Thank you. More
Horrible customer service I bought a used car here which I'll ad was not a very good experience but after about 2 months owning the vehicle the rear differential started leakin I bought a used car here which I'll ad was not a very good experience but after about 2 months owning the vehicle the rear differential started leaking fluid all over my garage. Thinking since I was told all used vehicles come with a 2 year power train warranty they would take care of it. After calling and being told they don't do appointments I'd have to drop my car off and they wouldn't be able to get to it for about 3 days cuz they have over 200 cars before me I tried calling and texting the salesman that sold me the car and he never once answered or text me back. And they weren't even able to give me a curtesy car. Horrible costumer service, they only care about selling you a car and nothing about making sure your happy with it! More
Amazing process! Bo Knox was amazing through the whole deal. Everybody in the sales department is friendly and the whole car buying process went extremely smooth. Ther Bo Knox was amazing through the whole deal. Everybody in the sales department is friendly and the whole car buying process went extremely smooth. There is a reason my business stays with Power. 5 vehicles purchased through them and I will continue my business with them! More
Very nice Because when I go in there everyone is very professional courteous and give you all the information that you need Lindsey Porter was a great help Because when I go in there everyone is very professional courteous and give you all the information that you need Lindsey Porter was a great help More