Power Ford
Albuquerque, NM
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1,762 Reviews of Power Ford
Very rewarding I was first in line and my truck was taken inside right away. The work that I wanted done was done as I asked I was first in line and my truck was taken inside right away. The work that I wanted done was done as I asked More
Excellent Everyone was very friendly, informative and sweet to my daughter, they all acknowledged her and made her day! Highly recommend Power Ford, never had Everyone was very friendly, informative and sweet to my daughter, they all acknowledged her and made her day! Highly recommend Power Ford, never had a bad experience here. More
Above and beyond our expectations. Power Ford worked with my husband and I for over 3 months. They did not stop until they found a good payment of good car that would work for our finan Power Ford worked with my husband and I for over 3 months. They did not stop until they found a good payment of good car that would work for our financial as well as other personal needs. The way they went out of their way for my husband who has a limited income to make sure that he has a vehicle to drive us around really showed how human they are. Literally 3 months of going around until they found something that would work for us. The way they went out of their way to help me a veteran of the armed services was more than epically amazing. More
The best for over 20 years. Power Ford continues the tradition of superb service at this location. I have had several Fords over 20+ years serviced here, and explains why we had Power Ford continues the tradition of superb service at this location. I have had several Fords over 20+ years serviced here, and explains why we had them so long as the result of great service.. All the staff I met today , as in the past, did their best to help me get fast and accurate service for my F150. Shantell, Nadiene, Robert (mechanic) and others were polite, professional and helpful. Had the parts needed for the repair without delay. Did a test drive to check it out. Their "works" package cked out practically the entire operating parts of the truck, which gives me a feeling of security I really appreciate. And they warranty their work. Don't hesitate to contact them, they are the best in town. And they service any make vehicle to boot. More
My man, Carlos Lopez Several times this year Mr. Lopez has come to the rescue for my 2006 Ford Escape. Earlier this year he picked up a serious problem missed by other me Several times this year Mr. Lopez has come to the rescue for my 2006 Ford Escape. Earlier this year he picked up a serious problem missed by other mechanics two weeks earlier -- my engine block straps had degenerated to the point where the engine was vibrating as I drove along. Carlos also worked hard to seal up the moon roof on my car, so that it would stay closed until a new rail track was obtained. This came in very handy when my car was parked during a downpour! Additionally, Mr. Lopez called me at home to find our why I had not shown up to have the roof repaired after sending a notice that the parts were in. It turned out that I was ill with a flu. I was very appreciative of the call and the willingness to work with me until I was well enough to come in. I must also mention the shuttle-car driver, Darren. Just as on previous occasions, Darren was polite, on time and a very careful driver. He even remembered that I needed help to get out of the vehicle as my artificial knees make such descents a bit difficult. It is nice to know that he is a young man who can be counted on to show up when promised and to deliver passengers to their destinations with a smile and courtesy. Thank you, Power Ford, for these two special gentlemen. They make the painful experience of car repair that much more bearable. Sincerely, Elizabeth A. Burki, Ph.D. More
Great until the end Stephanie was amazing. She listened to me and recognized that I knew what I wanted. I have to say that I am truly disappointed in the cleaning of my n Stephanie was amazing. She listened to me and recognized that I knew what I wanted. I have to say that I am truly disappointed in the cleaning of my new vehicle. I came back 2 days later as we did not have time to wait the day we purchased. I waited almost 3 hours for the cleaning crew to give me something that I could have gotten at a drive through car wash. I purchased a 50k vehicle and it looks like someone just licked it. Who ever cleaned my truck also damaged my personal belongings. I have to say that I almost blew a gasket right there in your showroom of customers when I say my torn belongings. I don't know what the training process is for this part of the dealership but it needs to be known that these vehicles are not cheap and should not be treated like they are cheap. I have to say what a disappointment since Stephanie worked so incredibly hard to make sure I had a good experience and got what I wanted. Yes contact me. More
Emergency repair of undercarriage The bottom cover has fallen and was dragging on road. Some of the molding that held it secure had been destryed. Head supposed to leave on a road trip The bottom cover has fallen and was dragging on road. Some of the molding that held it secure had been destryed. Head supposed to leave on a road trip. Not only did Power goes fix it while I waited thru made me feel very secure about getting on the road. Thanks More
Excellent Service As soon as I pulled up, I was greeted and taken care of. the staff took care of my needs and what I wanted done to my vehicle. As soon as I pulled up, I was greeted and taken care of. the staff took care of my needs and what I wanted done to my vehicle. More
Fantastic customer service! The employees are very helpful with questions and concerns. Everyone welcomed us and smiled as they passed. Jim, our sales guy was really helpful in h The employees are very helpful with questions and concerns. Everyone welcomed us and smiled as they passed. Jim, our sales guy was really helpful in helping us find the right car! Great experience at Ford! We plan on going back for future purchases. More
Super great People were super great from the moment we walked till the time we left they were kind and answered all the questions we had and concerns People were super great from the moment we walked till the time we left they were kind and answered all the questions we had and concerns More