Power Ford
Albuquerque, NM
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1,764 Reviews of Power Ford
Fantastic group in the service department! The service team at Power Ford is top notch! The morning of my service visit, Power Ford was the second call I placed and I couldn’t be happier! Ray The service team at Power Ford is top notch! The morning of my service visit, Power Ford was the second call I placed and I couldn’t be happier! Ray answered the phone and welcomed my service request immediately, even knowing the shop was already seeing a lot of traffic that morning. (The first call I placed was to a dealership that couldn’t see my car for over 3 weeks!) When I arrived, Carlos met me at my car and was very helpful with a fast check-in process. The shuttle had just left, so another kind gentleman gave me a ride to work. The recall service was completed on my car before lunchtime – amazing! Especially since my rear passenger door wouldn’t shut, making it undriveable. The “other” dealership was willing to leave me without a car for 22 days! I can’t imagine what I would have done without the team at Power Ford. Thank you for your terrific service. It was a great experience that I’ll be sure to share with all my family & friends. Thanks, guys! More
Getting it right! I have had mixed experiences with Power Ford over the past 5 years, but this time they got it right! Fantastic online scheduling and timely confirmati I have had mixed experiences with Power Ford over the past 5 years, but this time they got it right! Fantastic online scheduling and timely confirmations, friendly staff to check you in and service your beloved vehicle. I will be back. More
Purchasing a new vehicle Sales person was very helpful in locating the vehicle I was purchasing. Answered all my questions. Purchase of my vehicle was done in a relatively Sales person was very helpful in locating the vehicle I was purchasing. Answered all my questions. Purchase of my vehicle was done in a relatively short time. More
Very customer oriented saleperson. My desire for a unique Mustang resulted in a longer time to find than normally. But Joe Manriquez, our salesperson, kept us up-to-date whenever he had My desire for a unique Mustang resulted in a longer time to find than normally. But Joe Manriquez, our salesperson, kept us up-to-date whenever he had gotten more info. There wasn't any attempt to try sell me anything other than the vehicle I desired. More
I felt like an important customer I did not have an appointment, but I was taken care of. It was a safety issue and there was no question I should be taken care of. I did not have an appointment, but I was taken care of. It was a safety issue and there was no question I should be taken care of. More
Oil change and tire rotation Experience was good would have been nice to have a doughnut while waiting:) I don't have anything else to say about the visit for service. Experience was good would have been nice to have a doughnut while waiting:) I don't have anything else to say about the visit for service. More
Power Ford Service Center Above & Beyond Have to save about the service team at Power Ford! Had my truck towed into the shop and not only did they accurately determine what the problem was ( Have to save about the service team at Power Ford! Had my truck towed into the shop and not only did they accurately determine what the problem was (without a read on the computer) but they were also able to fix it while I waited! The entire team weren't above and beyond my expectations! More
Oil Change Schedule Oil Change. Fast friendly service. Very clean waiting area. All employee I encountered, Greeted me. Car returned to me in same condition. Th Schedule Oil Change. Fast friendly service. Very clean waiting area. All employee I encountered, Greeted me. Car returned to me in same condition. Thank You More
Quick and easy. We were well taken care of. While it took longer than expected, everyone did everything to make our visits pleasant. And, we were able to take the We were well taken care of. While it took longer than expected, everyone did everything to make our visits pleasant. And, we were able to take the care home with us the same day. More
Service, Service, Service The major link is the Service Advisor. The Face of the Service Department and Ford. Have always had a good experience, and that goes back to 2002. G The major link is the Service Advisor. The Face of the Service Department and Ford. Have always had a good experience, and that goes back to 2002. Good sense of humor, answers questions, patient. I had the tag team of Chris Delong and Carlos Lopez. Couldn't have been nicer. They were slammed but right on the money in terms of how long it would take. Great experience all the way: from Darren in the shuttle to Debbie Ashe at the "painless" cashier desk at the end of the journey. What strikes me is their sense of humor and upbeat style. Shout out to all the supporting staff like Ray Vigil. I know I will be listened to and everything will be made right. Trust. A nice thing. More