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Power Ford

Albuquerque, NM

4.8
1,752 Reviews

1101 Montaño Rd NE

Albuquerque, NM

87107

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1,752 Reviews of Power Ford

February 11, 2024

Very responsive to my needs. The staff are polite and make sure my car is serviced within an hour and I am kept informed as to status. More

by lynn.ebbesen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Feb 13, 2024 -

Power Ford responded

We're sorry to hear about your dissatisfaction, Lynn. Your feedback is crucial for us to improve. However, your review seems to reflect a positive experience, mentioning prompt service and courteous staff. Could you kindly update your review to accurately reflect your experience? We value your input and hope to address any concerns you may have. Thank you for considering it. It's our pleasure to serve you. –Matt

February 11, 2024

Everything was perfect, everyone was so professional and helpful. Thank you for this amazing experience. More

by Cristina Diaz-Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Flores, Arnoldo Dominguez
Feb 13, 2024 -

Power Ford responded

We're delighted to hear that you had a perfect experience with us! Providing professional and helpful service to our customers is our top priority. Thank you for choosing us, and we look forward to serving you again in the future! –Matt

February 10, 2024

Great customer service, very helpful. Power Ford makes buying a vehicle very fast and east. More

by 7Ethridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Flores, Aquiles Leija
Feb 13, 2024 -

Power Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service team at Power Ford. Making your vehicle purchase fast and easy is our priority. We appreciate your feedback and hope to see you again in the future! –Matt

February 10, 2024

Great, quick and professional business. Will continue going with their service in the near future. More

by 1133andy.gabaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Thompson
Feb 13, 2024 -

Power Ford responded

We're delighted to hear about your positive experience with us! Providing efficient and professional service is our top priority. Thank you for choosing us, and we look forward to serving you again soon. Your satisfaction is our ultimate goal! –Matt

February 10, 2024

Ethan and Richard were great, they helped me pick out the right vehicle with the right features. They got me the payment I wanted, and it was an overall great experience. They also made sure my kid had food More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roxy Khan, Ethan Hersman, Richard McClurg
Feb 13, 2024 -

Power Ford responded

Dave, thank you for sharing your positive experience with us! Ethan and Richard are committed to ensuring our customers find the perfect vehicle. We're thrilled they could assist you in getting the right features and payment. Providing for your child's comfort is important to us. We appreciate your feedback and look forward to serving you again at Power Ford! –Matt

February 10, 2024

Arrived at 7:30 Katie greeted me and told me the truck would be ready in about an hour and half. When I arrived back truck ready. Great team. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Feb 13, 2024 -

Power Ford responded

We're thrilled to hear about your positive experience with us, Mike! Providing efficient service is our priority, and we're glad Katie and our team could deliver that for you. Thank you for choosing Power Ford, and we look forward to assisting you again in the future! –Matt

February 10, 2024

Katie Klein and Brittany Wattleton were exceptionally kind and got my situation handled with professionalism. More

by Cganderson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline, Destiny Nuanes, Alexandria Nethery
Feb 13, 2024 -

Power Ford responded

We're thrilled to hear about your positive experience with Katie Klein and Brittany Wattleton at Power Ford! Providing exceptional service with professionalism is what we strive for. Thank you for your kind words. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 09, 2024

Every one I spoke with at Power Ford in Albuquerque was courteous and helpful. My son and I also found the price for “fixing” my car’s computer extremely reasonable. And they did a great job! I will defini More

by Merry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ortega
Feb 13, 2024 -

Power Ford responded

We're thrilled to hear that you had a positive experience with us! Providing courteous service and reasonable pricing are priorities for us. Thank you for choosing Power Ford, and we look forward to assisting you and your son again in the future. If we can do anything for you, please reach out. We ❤️ being your Ford dealer! #MyFordDealer –Matt

February 09, 2024

Very friendly service reps. They communicated all steps thoroughly and expedited my service on my vehicle. I highly recommend! More

by eliasgmedina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Nethery
Feb 13, 2024 -

Power Ford responded

Thank you for the glowing review! We take pride in our friendly and communicative service team. Ensuring a smooth and expedited service experience for our customers is always our goal. We appreciate your recommendation and look forward to serving you again in the future. –Matt

February 08, 2024

I just came in for an oil change and having no other car, ask the service department when would be the best time to get in and out? She said 7:15 a.m. would be good. Sounded good to me so I made the appointm More

by wfritz5204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Kline
Feb 13, 2024 -

Power Ford responded

Thank you for your feedback. We apologize for any inconvenience the wait time and the cost of the air filter replacement caused. We aim to provide transparent pricing and efficient service. Your comments are invaluable in helping us improve. We're glad you found our staff accommodating and our facilities comfortable. We'll work on bettering our service times and pricing clarity. We hope to offer you a more satisfactory experience in the future. –Matt

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