Power Ford
Albuquerque, NM
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1,752 Reviews of Power Ford
Very responsive to my needs. The staff are polite and make sure my car is serviced within an hour and I am kept informed as to status. The staff are polite and make sure my car is serviced within an hour and I am kept informed as to status. More
Ethan and Richard were great, they helped me pick out the right vehicle with the right features. They got me the payment I wanted, and it was an overall great experience. They also made sure my kid had food right vehicle with the right features. They got me the payment I wanted, and it was an overall great experience. They also made sure my kid had food water and a toy bag. More
Every one I spoke with at Power Ford in Albuquerque was courteous and helpful. My son and I also found the price for “fixing” my car’s computer extremely reasonable. And they did a great job! I will defini courteous and helpful. My son and I also found the price for “fixing” my car’s computer extremely reasonable. And they did a great job! I will definitely use them again! More
Very friendly service reps. They communicated all steps thoroughly and expedited my service on my vehicle. I highly recommend! They communicated all steps thoroughly and expedited my service on my vehicle. I highly recommend! More
I just came in for an oil change and having no other car, ask the service department when would be the best time to get in and out? She said 7:15 a.m. would be good. Sounded good to me so I made the appointm ask the service department when would be the best time to get in and out? She said 7:15 a.m. would be good. Sounded good to me so I made the appointment. I got there on time and check my car in. At 8:30 I asked how long it would be before my car was ready. I was told they're looking at it now. So an hour and 15 minutes after my appointment they started working on my car. Then I was told I had a critical maintenance issue. My air filter needed changing. I looked at how much the cost would be and was shocked that the labor to put in an air filter which takes about 3 minutes was almost as much as the air filter itself. Very disappointed in the pricing and labor costs and the amount of time that I waited after having an appointment to get my car. Almost 2 hours for an oil change. Very unhappy. However the girl who checked us in was very nice and accommodating and I appreciated her attitude. The waiting room was clean and there was fresh coffee but almost 2 hours for an oil change made me quite unhappy not to mention the labor costs for an oil filter. Maintenance worker must have thought I was a female because no one's going to pay that price for an air filter. Would I recommend power forward? Sure, because I've had worse problems and other dealerships. I would just give a beware to whoever asked. More