
Power Buick GMC of Salem
Salem, OR
Filter Reviews by Keyword
By Type
Showing 323 reviews
I am a 3 time return customer to Power Mazda on Hawthorne. I called ahead after scouting several vehicles online. Ken there said come on down we have the ones you want in stock. I did and when I Hawthorne. I called ahead after scouting several vehicles online. Ken there said come on down we have the ones you want in stock. I did and when I got there none of the vehicles I wanted were there... The salesman kept trying to up-sale me into vehicles I could not afford... so I left dissapointed. Decided to stop at Power Buick GMC on my way home where I was greeted by Mario Batres. Explained the situation to him and he both listened to me and apologized for the other dealer. Mario was not pushy and the key was he listened to me. After hearing what I was after showed me a couple of cars and pulled off a blockbuster deal. I owned 3 vehicles and Mario pulled off a 3 for 2 trade deal... I traded off a 1991 Toyota Tercel, a 1996 Dodge Grand Caravan and my 1999 Mazda B 3000 truck and walked away with a 2001 Kia Sprectra and a 1998 Isuzu Amigo. I was amazed by Mario. I saw the Isuzu online and it was at the Lincoln City Store. Mario said no problem and got a driver to deliver the Amigo so I could test drive it and ultimately take it home. Mario saved Power's reputation and kept me as a happy satisfied customer. I have now purchased 5 different vehicles from Power and will hopefully buy from Mario again. I hope Mario gets Kudos for this deal because he made both me and my girlfriend very happy! Awesome Job Mario Batres! You Rock! Thanks Power Buick GMC. More
We went in to see someone else but because he was busy, Mario helped us. We couldn't ask for a better guy to help to get what we needed. He showed us a car that was cheaper than the one we went into look a Mario helped us. We couldn't ask for a better guy to help to get what we needed. He showed us a car that was cheaper than the one we went into look at, and that was a better year. He was great with helping us get the car, and waited patiently. This being our first car, it took longer than we expected. We were there an hour after closing and not once did he complain. Mario was great. I have nothing bad whatsoever to say about him. More
I had a great experience with Mario and the other employees. The vehicle I was currently driving broke down in front of their lot. They took the time to come out and push my truck out of the road and employees. The vehicle I was currently driving broke down in front of their lot. They took the time to come out and push my truck out of the road and then stayed open for an hour after hours to help me get a new vehicle. They were very gracious and took very good care of me and my son. As a single woman I did not feel like they were trying to take advantage of me or the situation. I was very frazzled and they handled the situation very professionally. I will recommending them to my friends and family for all future purchaces and will also return when I am ready to buy my next vehicle. Thank you More
I was very pleased with the level of professionalism that I recieved at this dealership. Being a return customer I was treated very well, Thanks again. that I recieved at this dealership. Being a return customer I was treated very well, Thanks again. More
customer service was great and they put up with alot as I,m not the best people person. They stuck with it until the deal was done and work with me to find what I was looking for within my means and withou I,m not the best people person. They stuck with it until the deal was done and work with me to find what I was looking for within my means and without to much presure. I didn't have any work done so can't speak towards that. The overall experience at this dealer was very good. Price, well what can I say, it is a sad thing that only the rich and welfare recipients that work the system can afford a new vehicle. More
Celso perez is a great sales man, he was very helpful and worked hard to find us a great car. He also has a great personality and is not to pushy about selling you a car worked hard to find us a great car. He also has a great personality and is not to pushy about selling you a car More
Frank is awesome! He made it quick and simple. I know I can trust him and I know he will be straight forward with me! He got me the perfect car and I totally 100% recommend him! can trust him and I know he will be straight forward with me! He got me the perfect car and I totally 100% recommend him! More
We had a great experience at Power Buick GMC of Salem with Celso Perez. He patiently showed us numerous new and preowned 3rd row seating options. We were a little hard to please, because we wanted both with Celso Perez. He patiently showed us numerous new and preowned 3rd row seating options. We were a little hard to please, because we wanted both extra seating and good gas mileage. We explained our price range and other specs, and Celso contacted us when good pre-owned options came available. When we expressed an interest in a Mazda5, he even brought over a new car from the Power Mazda dealership for us to test drive. We loved it and bought it. Everyone else was very nice too - popcorn and SpongeBob kept the for kids happy while we checked out the options. Thanks Celso, Vic, Henry and everyone else at the Power Buick GMC of Salem dealership! --The Hamiltons More
We received great customer service from the time we arrived from Derek and Mario. Vic and Henry went above and beyond to make things happen for us. We absolutely love our new vehicle we bought from th arrived from Derek and Mario. Vic and Henry went above and beyond to make things happen for us. We absolutely love our new vehicle we bought from them and will tell all our friends! More