Poway Honda - Service Center

We received excellent same day service on the replacement of the timing belt on our 2013 Honda Accord. They do a great job explaining what work has been done of the timing belt on our 2013 Honda Accord. They do a great job explaining what work has been done More

Good service Service was outstanding. I was kept up to date during the whole process of what my car needed for servicing. Kem Ujiiye was my service advisor and h Service was outstanding. I was kept up to date during the whole process of what my car needed for servicing. Kem Ujiiye was my service advisor and he was knowledgeable and very pleasant to work with. More

I won't go anywhere else for service! Poway Honda is the best dealership. I live in Valley Center but drive 45 minutes just so I can go to the Poway dealer. They are just nicer and don't p Poway Honda is the best dealership. I live in Valley Center but drive 45 minutes just so I can go to the Poway dealer. They are just nicer and don't pressure people. Marco is my service rep and he took care of my van and gave me insight into what was most important for my budget and the timing of when I might get it done. He didn't try to pressure me but just explained what the mechanic recommended. They had said I needed some kind of fuel injection cleaning and I finally did it and my van drove so smooth afterwards. It was like a new van again. Gary sold us our van about 8 years ago. He always remembers us and says hi. This time he brought my girls pens and paper when he saw us waiting for the van in the play area. They definitely have good management because I haven't met a rude person there. More

Experience was great. I was seen right on time according to my appointment. My Service Advisor, Nyphon Vue, explained anything to me, noted down any concerns I had about m I was seen right on time according to my appointment. My Service Advisor, Nyphon Vue, explained anything to me, noted down any concerns I had about my car, gave me an estimate of the cost of the service and how long service would take and had my car ready within that time frame at the cost estimated for me. I was very impressed his professionalism and courtesy. The waiting room was set up with social distancing in mind and all the employees wore masks. More

AC on my vehicle needed to be charge. Thankfully Nyphon Vue was able to help me with this problem. He was professional and made this experience easy. Thank you for your help. Definitely coming back to this Vue was able to help me with this problem. He was professional and made this experience easy. Thank you for your help. Definitely coming back to this dealership. Very professional staff. More

Pickup and Delivery Service - and No Pressure I just had my car serviced at Poway Honda. A driver picked up up my vehicle, the dealership performed maintenance services , and then returned my car I just had my car serviced at Poway Honda. A driver picked up up my vehicle, the dealership performed maintenance services , and then returned my car the same afternoon. I let the car sit in my driveway for a few days before using it. This seems like the safest way possible to have a car serviced right now. An added bonus - the service advisor did not pressure me to spend money on additional repairs or services. Overall - a great experience! More

Ken was very understanding and helpful when I needed to get my car serviced. He knew how frustrated I was when I got my car serviced from Pepboys and reminded me not to take my car to get serviced elsewher get my car serviced. He knew how frustrated I was when I got my car serviced from Pepboys and reminded me not to take my car to get serviced elsewhere. More

1 B Service on 2016 Honda Accord The appointment was easy to make, the service was done within promised time and the car is good. That all there is people sorry, see you next time The appointment was easy to make, the service was done within promised time and the car is good. That all there is people sorry, see you next time More

Bad customer service from Andrea We've gone to Poway Honda to check the new noise in the car we got 2 months ago. First, Andrea did not even know what the terms from our insurance mea We've gone to Poway Honda to check the new noise in the car we got 2 months ago. First, Andrea did not even know what the terms from our insurance meant. Second, she could not find information about our car and coverage in her computer. We provided all the information to her but at the end she recommended us to go to the dealership we'd got our car from...we've called that dealership and let her talk to the representative, but she still was absolutely clueless on what she needed to be doing...so we just left...very unhappy More

Outstanding Service Department! As always, Marco and technical staff at Poway Honda service departments were outstanding last week in servicing my Honda Accord. My service advisor, As always, Marco and technical staff at Poway Honda service departments were outstanding last week in servicing my Honda Accord. My service advisor, Marco is simply exceptional. He is extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. He always goes the extra mile to make my visit to Poway Honda service department a pleasant one. He always provides me with useful information on near future service recommendations and also offers me with any available service discounts and promotions. The waiting area is clean and gourmet coffee, water, popcorn, and a variety of snacks are provided for customers. A free car wash is also included with the service. All service advisors are nice and friendly and it is always fun to chat briefly with Chris in the parts department when he is not busy. Sheryal is super nice and friendly and I thank her very much for the appointment reminders and also the water bottle. Highly recommend Poway Honda service department and dealership. Thanks again Marco and all Poway Honda service department staff and Happy Holidays! More