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Poway Honda - Service Center

Poway, CA

4.2
192 Reviews

192 Reviews of Poway Honda - Service Center

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October 13, 2020

Kem was great. Very friendly and personable. He was helpful and accurate with the timing quote. I was in and out quickly and felt all my needs were met for this visit. More

by Brandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kem
Oct 14, 2020 -

Poway Honda responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

October 12, 2020

Beyond excellent service! The BEST Honda dealership I have every been to! Marco gives the absolute best service and I highly recommend going to Poway Honda! More

by murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Oct 14, 2020 -

Poway Honda responded

Murphy, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

October 09, 2020

Excellent service - for the past several years, I’ve always been very satisfied with the service at Poway Honda - big Shout out to Nyphon Vue ! More

by Jay S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nyphon Vue
Oct 14, 2020 -

Poway Honda responded

Hi Jay S.! We're so happy we were able to help you out! Jay S., thanks for taking the time to leave a review.

September 23, 2020

Good work. Normal timing. I've got answers to all my questions. Good waiting area. Missing coffee, but "COVID" times... LOPEZ-RAMIREZ helped me with my questions. More

by volodymyr.volotko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LOPEZ-RAMIREZ
Sep 24, 2020 -

Poway Honda responded

Volodymyr.volotko, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 19, 2020

I had a great experience in Poway Honda. My car battery suddenly died and I was stranded. Steve from Parts Department and Al Rodriguez from Service Department worked together to send out a technician to my More

by Wrkit2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Al Rodriguez
Sep 23, 2020 -

Poway Honda responded

Wrkit2020, we are so pleased you enjoyed your visit to Poway Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

September 06, 2020

terrible. waited 2 hours for just an oil change when they told me it would be 1 hour. saw that my car was pulled in and ready to go but had to wait another 30 min for them to check me out. unacceptable wait More

by mla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
can't remember, didn't even give me the employee I requested
Sep 10, 2020 -

Poway Honda responded

Mla, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (844) 896-1940 so we can work towards a solution. Thank you and have a great day.

September 02, 2020

Had Poway Honda give me an oil and filter change on a 2016 Accord. I waited in the lounge and before I realizes it, the car was done. No problems and checkout was easy. Thanks to Kem Ujiiye and the crew More

by watash50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kem Ujiiye
Sep 10, 2020 -

Poway Honda responded

Watash50, we are so pleased you enjoyed your visit to Poway Honda! We do hope we can be of assistance in the future. Take care!

August 31, 2020

Great service from Al and everyone at Poway Honda. Always enjoy the friendly interactions with the staff. Service done in a timely manner. The place to be for service. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rodriguez
Sep 02, 2020 -

Poway Honda responded

Hi John! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

August 27, 2020

Marco provided great service and clear information. He discussed with me on the service needed and informed me clearly on the inspection results after service. Pleasure to work with Marco! More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Ramirez
August 26, 2020

I bought my car from here in 2001 and have had it serviced here ever since. I have always had the best service experience. My service advisor on a recent visit was Al Rodriguez and he was super helpf More

by 2012gigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Rodriguez
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