Poway Honda - Service Center

Great services. Good price. Scheduled for oil change. Inspection found a nail in a tire and patched it at no charge. Waiting lounge was comfortable. Popcorn was fresh. Loved the free car wash. Inspection found a nail in a tire and patched it at no charge. Waiting lounge was comfortable. Popcorn was fresh. Loved the free car wash. More

Excellent Customer Service From the Service Technician, John to the shuttle drivers Ethan & David, the customer service was absolutely perfect. Jon was kind, professional and e From the Service Technician, John to the shuttle drivers Ethan & David, the customer service was absolutely perfect. Jon was kind, professional and extremely helpful. Sincerely N.Stanley More

Recall repairs no problem The staff was very knowledgeable and helpful. No pressure sales. I came in with three little kids and had no difficulty getting through paperwork. Eve The staff was very knowledgeable and helpful. No pressure sales. I came in with three little kids and had no difficulty getting through paperwork. Everyone was very accommodating. I was told it was going to take about two hours and that was exactly the time it took. I will have no problem recommending and returning to this dealership myself :) More

Great communication and customer service I took my car in because of a recall. I made an appointment online, received text and email confirmations and the entire process was very smooth! The I took my car in because of a recall. I made an appointment online, received text and email confirmations and the entire process was very smooth! The staff was very helpful and communicated what I may want to repair without being pushy or sneaky about it. A few days later, my check engine light turned on and a coworker had checked the error with the ODB II sensor just so I have an idea of what may be wrong. At first I called Pacific Honda which was closer to my where I was at but they gave me such a hard time, were rude and did not want to take my error down to begin with. They also said they were going to give me a call back and never did. For someone who is not familiar with cars or car problems, I just needed to understand if my car was driveable to make it to the dealer. So I decided to call Poway Honda right after even though i was about 30 minutes away because I had just gone there two days prior. I explained my concern and frustration over the phone and the advisor I spoke with calmly listened and explained what I need to do. From the time I dropped my car off to the time I picked it up, I felt they were extremely understanding and educating. More

Excellent service the guy who accommodate me is friendly and the waiting time is just ok, I am well comfortable at the waiting area enjoying the complimentary snack, the guy who accommodate me is friendly and the waiting time is just ok, I am well comfortable at the waiting area enjoying the complimentary snack, while watching the News.. More

Great service I brought my 2013 Honda Pilot in to have the roof racks inspected. I received prompt, courteous service and I would definitely recommend this dealers I brought my 2013 Honda Pilot in to have the roof racks inspected. I received prompt, courteous service and I would definitely recommend this dealership. More

Great service! I have taken my Accord to Poway Honda since I bought it in 2012. The service is excellent and professional. Customer service is fantastic. Estimates a I have taken my Accord to Poway Honda since I bought it in 2012. The service is excellent and professional. Customer service is fantastic. Estimates are accurate. More

Easy, Fast and Helpful - Awesome!!!! Jon made things easy - and Honda Poway is good customer service....Helpful and willing to do business the right way.. Ask for Jon Callo and he will g Jon made things easy - and Honda Poway is good customer service....Helpful and willing to do business the right way.. Ask for Jon Callo and he will get it taken care of as if it was his car.... More

The best service ever! John Klein went over and above what I had expected. Tipton wasn't able to find what was wrong, but John was spot on. He diagnosed the problem and had John Klein went over and above what I had expected. Tipton wasn't able to find what was wrong, but John was spot on. He diagnosed the problem and had me on my way. Not only that, he got in touch with Tipton and found my extended warranty. I am very grateful to John for all he did. More

Excellent Service!! I had a funny noise coming from my car when I was turning to park it. I took it in, it was diagnosed and repaired the same day for much less than I t I had a funny noise coming from my car when I was turning to park it. I took it in, it was diagnosed and repaired the same day for much less than I thought it would cost. Everyone was so nice and the waiting area was clean and comfortable. I love Poway Honda! More