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Poway Honda

Poway, CA

4.9
456 Reviews
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13747 Poway Rd

Poway, CA

92064

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Showing 456 reviews

May 09, 2020

Pickup and Delivery Service - and No Pressure I just had my car serviced at Poway Honda. A driver picked up up my vehicle, the dealership performed maintenance services , and then returned my car More

by Poway Mom
Recommend Dealer
Yes
Employees Worked With
Alvero Rodriguez
May 15, 2020 -

Poway Honda responded

Poway Mom, we are glad we could help! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 07, 2020

Best deal Ever! My Son was in the market to lease a new vehicle so his triplets can ride in safety and comfort (and pack everything child related with plenty of space More

by jwstlsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lobel (Sales) and Andre Allen (FInance)
May 15, 2020 -

Poway Honda responded

Jwstlsan, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

May 07, 2020

Took to long ! We were there from 9:00 an to 2:00 pm.I Took to long ! We were there from 9:00 an to 2:00 pm. I think we should of been out of there by 12:00 More

by Katherine
Recommend Dealer
No
Employees Worked With
Devin
May 15, 2020 -

Poway Honda responded

Hi Katherine, we regret to hear that you are displeased with your recent experience with us. We always strive to give our customers the best experience possible. We have had to adjust with everything going on, so we appreciate your patience and business. We hope to see you again soon!

May 05, 2020

I was quoted $50+ over the phone when I made my appointment. The service advisor quoted me $80+. Luckily I had a coupon for 10% & the advisor gave me another 5%. Appointment folks need to More

by chevy1949to1954
Recommend Dealer
Yes
Employees Worked With
None
May 08, 2020 -

Poway Honda responded

Thank you for your review. We are sorry to hear that your experience was less than ideal. We hope you'll give us a second chance to make your next experience 5-star worthy.

April 12, 2020

Marites and all the staff at Poway Honda did a fantastic job of making our buying experience thoroughly enjoyable. We love our 2020 Pilot EX-L. Thank you Poway Honda! More

by familysentered
Recommend Dealer
Yes
Employees Worked With
Marites, Ryan, Evan
Apr 13, 2020 -

Poway Honda responded

Hi Familysentered! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 02, 2020

Ken was very understanding and helpful when I needed to get my car serviced. He knew how frustrated I was when I got my car serviced from Pepboys and reminded me not to take my car to get serviced elsewher More

by JHebreo
Recommend Dealer
Yes
Employees Worked With
Ken
Apr 07, 2020 -

Poway Honda responded

Jhebreo, we're glad to hear you enjoyed your visit. Thank you again for the great review!

March 31, 2020

1 B Service on 2016 Honda Accord The appointment was easy to make, the service was done within promised time and the car is good. That all there is people sorry, see you next time More

by mefiala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Lopez-Ramirez
Mar 31, 2020 -

Poway Honda responded

Hi Mefiala, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2020

Great Service Department I've been going to Poway Honda for all my service needs and have owned many generational models of Civics. In my recent visit, Marco was totally help More

by Type-Si
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Lopez-Ramirez
Mar 28, 2020 -

Poway Honda responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2020

Bad customer service from Andrea We've gone to Poway Honda to check the new noise in the car we got 2 months ago. First, Andrea did not even know what the terms from our insurance mea More

by lshep09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea
Feb 28, 2020 -

Poway Honda responded

Lshep09, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like to have a better understanding about your experience. Please reach out to us at (844) 896-1940 at your earliest convenience and we will do our best to resolve this with you.

December 27, 2019

An Exceptional Dealership! If you want to purchase a new Honda car in San Diego, you do not need to look anywhere but Poway Honda and Gary Lobel as your sales consultant. Gary More

by PM2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Lobel, Ryan Kreutz, and Steven in Sales Department
Mar 21, 2020 -

Poway Honda responded

Pm2013, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Poway Honda. If you have any further questions, please give us a call. We're always happy to help!

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