Poway Honda
Poway, CA
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This was my first car purchase after losing my family truck I drove for 12 years due to a interstate hydroplane incident. I did my research, looked about 40 cars, requested info from numerous dealersh truck I drove for 12 years due to a interstate hydroplane incident. I did my research, looked about 40 cars, requested info from numerous dealerships and found a Used car that was within my budget here at Poway Honda. These representatives are professional, courteous and are flexible. My Rep showed me the Ins and Outs of the vehicle, went over the CarFax and previous history. Luckily I was there to test drive the Used car prior to servicing to see any cosmetic or mechanical related issues. This car was for me and within a week the car was ready after servicing. My Financing Rep was also a pleasure to work with and went over all the terms/conditions and contractual agreements required in depth and in a way that's easy to understand. For others looking for there first car purchase, you can not go wrong at Poway Honda. More
Everyone was so friendly, nice, helpful, and sincere! ! Never felt like it was a hard sell. I like the buzz of the dealership! Lots of sales and support staff and buyers. I felt very comfortable at th ! Never felt like it was a hard sell. I like the buzz of the dealership! Lots of sales and support staff and buyers. I felt very comfortable at the dealership and reminded me of the good ol’ days! The buying experience was efficient and fast. Highly recommend Poway Honda! More
Yesterday, I took my car to Poway Honda to be serviced. As always, Marco and technical staff at Poway Honda service department were excellent in servicing my Honda Accord. My service advisor, Marco is tr As always, Marco and technical staff at Poway Honda service department were excellent in servicing my Honda Accord. My service advisor, Marco is truly OUTSTANDING! I had made an appointment and when I got there, he greeted me within minutes. He is extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. It is always a pleasure to see and chat with him about the car service needs and other things. So pleasant and friendly! Marco always goes the extra mile to make my visit to Poway Honda service department a pleasant one. He provides me with useful information on near future service recommendations and any existing Honda recalls. I waited over there and it only took about an hour for the service to be completed including a complementary multi-point inspection. The waiting area is clean and comfortable, and drinking water and gourmet coffee are available. There is also a popcorn machine so you can help yourself with warm popcorn as well while waiting. All service advisors and staff are nice, friendly and professional at Poway Honda. I had a chance to say hi to my other good friends at Poway Honda, Al and Joseph; and congratulations to Joseph for his promotion to a service advisor. A well-deserved promotion. I also said hi to Gary in the Sales Department and got a quick update on the new cars availability. I Highly recommend Poway Honda service department and dealership to others. Thanks again to Marco and all Poway Honda service department staff. You all take care and have a wonderful Labor Day weekend! More
Excellent dealership experience! We were very impressed with the professionalism and expertise shown by Esteban. Really appreciated his giving us his full attention and knowledge a We were very impressed with the professionalism and expertise shown by Esteban. Really appreciated his giving us his full attention and knowledge as we were purchasing our first new car in over ten years! Also kudos to Kevin in finance. They made this a pleasurable, easy experience for us seniors. More
Excellency, perfection, professionalism,, helpful, harmonious environment and exceptional in performance and presenting great quality service. harmonious environment and exceptional in performance and presenting great quality service. More
I would like to express my sincere gratitude to Poway Honda for the exceptional service provided by their outstanding employees. Damien and Ray truly went above and beyond to assist us with a problem we Honda for the exceptional service provided by their outstanding employees. Damien and Ray truly went above and beyond to assist us with a problem we were experiencing with our 2012 Odyssey. After visiting a tire store for a routine rotation and balance, we encountered a severe wobble in the front end of our vehicle. Despite the tire store's efforts, they were unable to identify the root cause and recommended that I have the front end examined. When I explained the issue to Damien, he promptly enlisted the help of Ray. They took the initiative to take me for a test drive in order to replicate the problem. Ray diligently drove the car and tried various techniques until he successfully reproduced the issue. As a result, I left the car in their capable hands for further inspection. A few hours later, I received a message informing me that they were unable to properly balance the front tires due to the excessive weights added by the tire store. They even provided photographic evidence and suggested that I replace the tires. They offered me a competitive price for the new tires and, recognizing that it had been some time, I also requested an alignment. I am pleased to report that our car now glides down the road smoothly, without any shaking. This outcome would not have been possible without the exceptional service and dedication of Damien and Ray at Poway Honda. Their commitment to resolving our issue is truly commendable, and I am grateful for their professionalism and expertise. More