Poway Honda
Poway, CA
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Last week, I took my car to Poway Honda to be serviced. As always, Marco, my Service Advisor and technical staff at Poway Honda service department were excellent in servicing my Honda Accord and I was com As always, Marco, my Service Advisor and technical staff at Poway Honda service department were excellent in servicing my Honda Accord and I was completely happy and satisfied with their work. I had made an appointment and when I got there, Marco greeted me within minutes. He is extremely nice, friendly, helpful, knowledgeable, courteous and trust worthy. It is always a pleasure to see and chat with him about the car service needs and other things. So pleasant and friendly! Marco always goes the extra mile to make my visit to Poway Honda service department a pleasant one. Marco, is truly OUTSTANDING! I went there for rear brake pads replacement based on their earlier recommendation when they replaced the front brake pads last month. I waited over there and it took about two hours for the service to be completed including a complementary multi-point inspection and a car wash. The waiting area is clean and comfortable, and drinking water bottles and gourmet coffee are available. They also provide some good snacks. There is a popcorn machine so you can help yourself with warm popcorn as well while waiting. I had a chance to say hi to Al (my other great Service Advisor), Joseph and also Michael (Service Department Manager). All service advisors and staff at Poway Honda are very nice, friendly and professional. I also said hi to Gary in the Sales Department and got a quick update on the 2024 new Honda cars availability. I Highly recommend Poway Honda service department and dealership to others. Thanks again to Marco and all Poway Honda service department staff. You all take care and have a wonderful upcoming weekend and Holiday Season! More
Gary worked with me to be sure I got exactly what I wanted at the price I found fair. No hassling, no “I’ll ask my manager” just a straight friendly sale. The cars were on site and was able to drive w wanted at the price I found fair. No hassling, no “I’ll ask my manager” just a straight friendly sale. The cars were on site and was able to drive whichever I wanted in the color I chose Overall this was one of the best experiences buying a car I have had-from Gary in sales to Michelle in finance. Great group of people!!! More
RAj Shetty is the most patient agent I’ve ever dealt with. I was there from 11:30a to 5:30p today because I have to wait for my trade in car. He doesn’t pressure you or anything, he was willing to do with. I was there from 11:30a to 5:30p today because I have to wait for my trade in car. He doesn’t pressure you or anything, he was willing to do what it takes to get my business. More
Garry made our experience from start to finish great! He followed up with a call and reassured me that if I had any questions to reach out. The purchase was seamless with ease and I appreciated he and th He followed up with a call and reassured me that if I had any questions to reach out. The purchase was seamless with ease and I appreciated he and the team not being pushy with any part of the purchase. I would recommend for Garry to be the person you see if you are interested in purchasing a car or just looking. More
Friendly and reliable. Great knowledge and no nonsense. Appreciated the attention and discussion options in a timely manner. Great knowledge and no nonsense. Appreciated the attention and discussion options in a timely manner. More