
Poway Honda
Poway, CA
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I had a very good experience buying my new Honda. However, when I went back the next week to have a feature added, the situation was quite different. I had been told the service would take about 60 However, when I went back the next week to have a feature added, the situation was quite different. I had been told the service would take about 60-90 minutes. It took four and a half hours even though I had an appointment. I was told that the reason was that they were very busy and backed up. I was also told that this is not uncommon. That is not satisfactory and I sincerely hope Honda will take steps to do much better in the future. On the plus side, the service person I dealt with was polite and did explain that there would be an extended delay when I arrived and the work itself was satisfactory. More
Let's just say it has been quite some time since I bought a new car. Tommy Ramos and the rest of the staff made me feel very welcome. They worked with me on giving me the deal based on my budget. I am very p a new car. Tommy Ramos and the rest of the staff made me feel very welcome. They worked with me on giving me the deal based on my budget. I am very pleased with the Accord Hybrid looks and ride. I feel it is an exceptionally well-made car, and I am excited with my decision to go with Honda! More
The staff were very helpful and responsive. The only complaint we had was being left waiting. Our sales representative worked very hard to make the purchase a good experience. The only complaint we had was being left waiting. Our sales representative worked very hard to make the purchase a good experience. More
The dealership was well-run and team was easy to work with. My salesperson was Arlene, who was extremely transparent, clear, and welcoming during the process of helping me purchase my first car. I apprec with. My salesperson was Arlene, who was extremely transparent, clear, and welcoming during the process of helping me purchase my first car. I appreciate her taking the time to make sure I understood the pricing and features well and felt comfortable with my new car. She was excellent! More
We had a truly wonderful experience working with Gary Lobel at Honda of Poway. From the moment we walked in, Gary was professional, patient, and incredibly detailed—without ever being pushy. He took the Lobel at Honda of Poway. From the moment we walked in, Gary was professional, patient, and incredibly detailed—without ever being pushy. He took the time to explain everything thoroughly, and we went home with a wealth of helpful information that made it much easier to decide not only which model was right for us, but also whether to lease or buy. He made the entire car-buying process smooth and stress-free, which is rare to find at a dealership. His honesty and attentiveness made us feel confident and comfortable with our purchase. Thanks to Gary, we will definitely continue to buy our cars from him in the future. Highly recommend! More