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Poulin Auto Sales

Barre, VT

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133 Reviews

473 E Barre Rd

Barre, VT

05641

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133 Reviews of Poulin Auto Sales

May 20, 2016

Shady business I was looking for a subaru forester and decided to search through true cars I found one at a great price so I contacted the seller they responded to m More

by Emchugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Charay Beard
Jul 06, 2016 -

Poulin Auto Sales responded

I'm sorry your experience with Poulin Auto was not a positive one and I would be interested in discussing with you further if you are willing? Please contact me at your convenience (802) 476-8159. Sincerely Stephanie Nadeau.

April 20, 2016

Just, no. Sold a car that wouldn't pass inspection we purchased our second car sight-unseen because our first purchase had been so successful. guess they saw us coming, because the truck they sold us, More

by FelicityH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy, the GM, Daniel Casavant
Apr 20, 2016 -

Poulin Auto Sales responded

Felicity, I know we have been in touch many times about this issues and it seems that your story keeps changing. You bought a 10 year old truck with 150,000 miles on it. We discounted the truck for you almost $3,000 and delivered it almost two hours away at no charge. We offered a 3mo, 3,000 mile powertrain warranty on the truck which we have told you over and over again that we will be happy to honor. You only wanted the work done at your mechanics garage, who if I remember, you have told me was a friend. I offered to have it done at a neutral garage. You refused. You have done nothing but curse, threaten and insult us via e-mail. I still have all these e-mails. You filed a bogus claim with the BBB which after I sent them all my documentation, we were found to be right. You threatened to "blast" us over the internet it we did not offer you an open checkbook at your mechanics. You and your husband were nothing but happy with the truck for a month after you purchased it. I have done nothing but stand behind our warranty even after your continuous profanity and obscene comments directed towards myself and my team. We both know this review is not accurate. I am sorry you were not happy with my offer to have a neutral party repair your truck and insist that it only be done by your friend. I truly feel that we have done nothing but bend over backwards to help you out.

March 26, 2016

Willing to work with customers The team was wonderful and so was our sales woman Charay. She is very friendly and listened well to what we were looking for. The team was very willin More

by Kerri-Lynn Hennessey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charay Beard, Travis Bailey
March 19, 2016

good service true to their word had my oil changed and a inspection and as I was told it was free. no other dealer has done that before for me thanks More

by kiagary2800
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kylie Leno, Matthew Ballard
February 21, 2016

Easy, stress free and honest I am extremely pleased with my recent experience at Poulin Auto. Charay was honest, pleasant and kind. She treated me like a valued customer and perso More

by Jtarmey77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charay Beard
February 21, 2016

Used Truck They go above and beyond. This is my second vehicle i got from them and i'm very pleased with them both. Thank you very much. More

by Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charay Beard, Travis Bailey
February 16, 2016

We had a great experience we have had with a used car dealer We did an application on line to get pre approved for a loan on a older car the dealer called and told us he wanted to put us in a newer car. In less More

by red rover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charay Beard, Travis Bailey
February 16, 2016

New car Went in and told them I needed a truck to pull my 2,000 lb horse and they sold me 97 Dodge Ram 1500 thanks again More

by Sarahaudette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charay Beard, Travis Bailey
February 03, 2016

Very friendly but very high documentation fee Charay and the rest of the staff was very friendly, efficient and helpful! I got a great deal on my car and am very happy with it! One complaint I had More

by MarillaHV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charay Beard, Travis Bailey
January 20, 2016

Comfortable Justin at Poulin auto made our car buying experience comfortable and stress free. I would recommend them to anyone and would not hesitate to use them More

by Jaellovesherkia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Bailey