Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
425 Reviews of Potamkin Hyundai - Service Center
Sort by
November 09, 2017
Great Customer Service Thank you Willie Perez for taking such good care of me. Your customer service is the best and I also want to thank Eric. I had forgotten I had paid fo Thank you Willie Perez for taking such good care of me. Your customer service is the best and I also want to thank Eric. I had forgotten I had paid for a part and Eric went out of his way to call me and let me know Potamkin Hyundai was refunding me the money for the part. Wow! Never had that happen. The young lady at the cashier desk is also great with handling customers. So Potamkin your staff is doing a great job of providing the best customer service! More
by arlene.eyre
Employees Worked With
Other Employees :
Eric and I do not know his last name plus the cashier.
July 28, 2017
Thank you Willie Perez for great service I brought my car in and had the pleasure of getting Willie as my advisor. Great customer service, professional, friendly and kept me informed about wh I brought my car in and had the pleasure of getting Willie as my advisor. Great customer service, professional, friendly and kept me informed about what was going on with the repairs. Had my car washed and vacuumed without asking me. My car is working so much better and glad to have brought it in to Potamkin Hyundai! Great customer service. More
by arlene.eyre
Employees Worked With
May 05, 2017
A costumer for seven years and three vehicles. Good job. Undiscused price a little akward, I feel that they overcharged me, but it is hard to proof and discussed. Other than that, everything was sa Good job. Undiscused price a little akward, I feel that they overcharged me, but it is hard to proof and discussed. Other than that, everything was satisfactory I paid and went on with my life. More
by belo0676
January 07, 2017
Great Service My experience on January 6 was one of the best service I experience. The service guy was friendly and he went over every detail about what was needed My experience on January 6 was one of the best service I experience. The service guy was friendly and he went over every detail about what was needed for the service on my car. More
by LadyB@45
Employees Worked With
Miguel Rosario
December 31, 2016
Excellent Service! Willie Perez and the whole Service Department Team are always amazing! I had an issue with my Santa Fe and not only did they fix the issue, but Willie Willie Perez and the whole Service Department Team are always amazing! I had an issue with my Santa Fe and not only did they fix the issue, but Willie also cleaned my vehile. I will not go to any other dealership, Potamkin Hyundai is the best! More
by Monica Kaatz
Employees Worked With
November 19, 2016
Outstanding service I was very satisfied with the sales man since I got my car three years ago. Since then all my visits have been for service. My service representativ I was very satisfied with the sales man since I got my car three years ago. Since then all my visits have been for service. My service representative, Miguel is very dedicated. He always answers calls, is there on time, goes the extra mile to help with any need I might have as a customer. Always positive results. More
by exigente
Employees Worked With
Miguel Rosario
November 09, 2016
Excellent service, great customer service, I will recommend Hyundai to all of my friends. A++++ and very comfortable place. Good price 😁, I will return for m service, great customer service, I will recommend Hyundai to all of my friends. A++++ and very comfortable place. Good price 😁, I will return for my next maintenance More
by juli_camacho
Employees Worked With
Franklin Arrufat
September 30, 2016
White Glove treatment I was very pleasantly surprised with the level of professionalism received during my last service visit. Miguel Rosario is to Potamkin what Jose Fer I was very pleasantly surprised with the level of professionalism received during my last service visit. Miguel Rosario is to Potamkin what Jose Fernandez (RIP) was to the Marlins. He is friendly, efficient and hits home runs. When picking up my vehicle not only was it washed, it was vacuum and tires dressed. The magic started at drop off. The staff makes a great team, I been a customer since 2014, this time I was really blown of the water. When I arrived to service, I realized I had forgotten my crutches (I had an knee surgery) and phone charger. Miguel's first concern was my well being. He helped me get to the Lobby and for me to wait there. While in the lobby I asked the wonderful cashier , if she had a phone charger I could borrow. Not only she lend me the charger, she also offered me to keep it for the day, and assisted me with the coffee - Five start white glove service service or what!!!! Miguel returned with the paper work and David the shuttle driver. Not only did David move my briefcase and lunch box from my car to the shuttle, he even offered me some crutches they had in storage. At the rental place he made sure I was attended and again moved the stuff from the shuttle to the loaner. With this quality of service the only thing missing are the white gloves!! More
by WestonCars
Employees Worked With
David shuttle, Miguel Rosario
September 19, 2016
Excellent service I took my car for regular maintenance service and everything was handled in a professional manner by the service advisor Mr. Franklin Arrufat. I was I took my car for regular maintenance service and everything was handled in a professional manner by the service advisor Mr. Franklin Arrufat. I was impressed with his knowledge of the product as well as his professionalism. More
by E. Lainez
Employees Worked With
Franklin Arrufat
August 31, 2016
They Triple the Price of Any Repair My transmission broke and they wanted to charge me $3100 to repair it. I went to another location where they charged me $900 to do the same job. My transmission broke and they wanted to charge me $3100 to repair it. I went to another location where they charged me $900 to do the same job. More
by phase
Employees Worked With
Monica Kaatz
