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Potamkin Hyundai Stone Mountain
Lilburn, GA
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I bought Elantra 2022 .and I love it. Michael Wilson my sales guy and he did a great job. He was knowledgeable and was helpful in answering every question I. I would definitely recommend him to anyone in t sales guy and he did a great job. He was knowledgeable and was helpful in answering every question I. I would definitely recommend him to anyone in the market for a new car . More
We bought a 2022 Santa Fe and love it. Michael Shoar was my sales guy and he was AWESOME. He was knowledgeable on the inventory that they had on hand, was helpful in answering every question we had and most my sales guy and he was AWESOME. He was knowledgeable on the inventory that they had on hand, was helpful in answering every question we had and most of all, he never pressured us to buy. I have walked out of many dealerships over the years because of pushy sales staff. In fact, we left, went to three other dealerships to look at comparable vehicles and then went back to Potamkin because we felt most comfortable with Michael and we loved the car. The test drive and sale went smoothly, financing was great and Michael has followed up multiple times to assure we are happy and offering to assist with anything we may need relative to the car. Positive experiences like that are the main reason I become a repeat customer. Obviously, I haven't needed the service department yet, but when I do, I will check back in on this forum and post my thoughts. I hope it is as good as the sales experience! More
I went to Potamkin Hyundai on 7-24-2021 to price 2021 Elantra's. I had sold my 2013 Elantra and was looking to buy a new one. Lou Hammersmith met with my husband and I and showed us one but as we were wa Elantra's. I had sold my 2013 Elantra and was looking to buy a new one. Lou Hammersmith met with my husband and I and showed us one but as we were waiting to find out how much it would cost after my down payment, I spotted a 2022 Hyundai Kona on the showroom floor I was interested in. Bless Lou's heart he didn't miss a beat when he came back and I told him I wanted to test drive the Kona.At the end of the day I drove home with the Kona and not an Elantra. Lou Hammersmith took good care of us and also took a good bit of time showing me and helping me figure out new features on the SUV that I had no knowledge of. He even set up my Blu Link for me as I was in the finance office. Thanks Lou for taking such good care of me. I hope to hear from you soon about when I can bring it back to get my heated seats installed! More
Our experience was absolutely amazing with Marcus. We were searching for a certain vehicle and he actively looked for our vehicle. He even went as far as helping us get it reserved for us so it was a gua were searching for a certain vehicle and he actively looked for our vehicle. He even went as far as helping us get it reserved for us so it was a guaranteed for us. When we arrived there were already prepared for us to test drive the vehicle and get everything started. This is my fiance's first vehicle and they made sure to take the best care of her. Thank you so much for the great service. More
Scheduled service last Tuesday When I called they didn’t find my Huyndai Sonata in there system even though I was there less than 5,000 miles ago and have gotten most of my service done there as I bo didn’t find my Huyndai Sonata in there system even though I was there less than 5,000 miles ago and have gotten most of my service done there as I bought it there. They found my husbands old Genesis in the system although we sold it befor Potemkin took over. Got scheduled wtoday at 10:30 and my husband got text confirmation on his phone. Got to dealership and told them I had a 10:30 appointment and was told to have a seat inside. Waited and waited and waited. Look outside and saw my car outside and asked if it was ready. Service guy said they tried to call me because they couldn’t find my in the system and needed to let them know what I wanted done. I looked at his tablet and my appointment was there but I don’t know who he called and my husband wasn’t called either. Don’t know why he didn’t just stick his head out and ask me. I was sitting right there reading. I left a little after 1:00 without my oil change I WILL NEVER RETURN More
Omg when I say this is the place to go! I bought my first car when this place was named Malcolm Cunningham Hyundai and now I’m getting my second car at the same place but with new owners Potamkin. Before I t car when this place was named Malcolm Cunningham Hyundai and now I’m getting my second car at the same place but with new owners Potamkin. Before I thought the service was spectacular now I can say the service is out of this world. Customer satisfaction was key and Michael Wilson took care of me as if I was family. I really appreciated his hospitality and the time he took with me to make the right decision. I really appreciate him and all that he offered. I will be returning and I advise anyone who reads this to come in and spend some money with Michael as well.He was great! More
I had Marcus Washington as my salesperson and he was wonderful at answering all my questions and getting exactly what I wanted. I bought a new 2021 Venue SE in green apple color and I absolutely love it wonderful at answering all my questions and getting exactly what I wanted. I bought a new 2021 Venue SE in green apple color and I absolutely love it. The dealership was overall had wonderful customer service. More
Drove 6 1/2 hours to purchase a 2019 Veloster N with 12k miles on it because I was told it’s like new. I pointed out some issues while I was at the store that I was told will be covered under warranty. Th miles on it because I was told it’s like new. I pointed out some issues while I was at the store that I was told will be covered under warranty. The biggest thing was all 4 wheels have paint peeling and I wouldn’t have purchased if they didn’t promise it would be covered. Well Hyundai denied the warranty claim and this store is just telling me cosmetics are “as is” are you kidding me. I asked for the wheels to be put on the we owe document twice and was told it’s not necessary because warranty will cover it. Terrible business and feel lied to. Now I pay on a vehicle that looks like an old turd. Thanks guys! 👍 Update: Told me if Hyundai wouldn’t cover it that they would take the car back....... Hyundai didn’t cover it and I was told it’s been too long now so they can’t unwind the deal.... They’re telling me all that can be done is that I Take off work and then drive to them and spend the entire day waiting in the dealership while the wheels get fixed which may take even more than one day. Why not just offer to send me a check for a reasonable amount based on real quotes for 4 wheels having a complete refinishing so I can get it done locally? Makes no sense. Worst purchase and customer service experience Iv ever been apart of or seen. More
the sales associate who approached me was, Michael the sales associate who approached me was, Michael Shoar. Normally I do not like dealing with anybody in any dealership . Period!. Michael Shoar the sales associate who approached me was, Michael Shoar. Normally I do not like dealing with anybody in any dealership . Period!. Michael Shoar was different and exceptionally good. His personality was upbeat and friendly. His name belongs to the list of people in the Sales Dept. so he can get rated as one of the good guys. More