Posner Park Chrysler Dodge Jeep Ram - Service Center

Excellent. Even gave a ride home when I dropped off my car. Quick and efficient Even gave a ride home when I dropped off my car. Quick and efficient More

Had to wait 5 hours for routine maintenance with an appointment. I was not happy about that experience. appointment. I was not happy about that experience. More

Service department was great. From the Service Manager Thomas, the service advisor Luis and the techs. Took care of my issue with my Ram 3500. Thumbs up From the Service Manager Thomas, the service advisor Luis and the techs. Took care of my issue with my Ram 3500. Thumbs up More

Mr. Luis was very Professional from the start. He informed me about my vehicle before it was in the stall to include the price. Very Professional. informed me about my vehicle before it was in the stall to include the price. Very Professional. More

Called to set up an appointment for my 2021 3500 RAM Laramie. Was told had to bring it to the Davenport dealership. This was due to weight of my vehicle. Was quoted 300 dollars for the service to includ Laramie. Was told had to bring it to the Davenport dealership. This was due to weight of my vehicle. Was quoted 300 dollars for the service to include a car wash. I did not let them know at that time I had a service plan. I arrived at my appointment at 1045am. My vehicle was serviced at the quick lane. Not at the bay that had the proper lift. The service took 3 hrs and fifteen minutes. The tires were never rotated, the technician was covered in diesel, technician asked for a supervisor to move the vehicle. He did not get help having to get on to the truck causing it to smell like diesel in the cabin. My truck was never washed and was changed 504 dollars. Left a message on their portal for a management. Never received a response. I knew the price was to low simply though it was a special. Did not expect my truck to be serviced at the quick lane. This is why it took so long, I did expect a car wash, I was told I would get one, did not expect a supervisor not to help a technician; knowing he was covered in diesel. Expected a call from manager, after leaving grievance on their portal. More

Great communication. Friendly and nice. Excellent courier service. Convenient location and happy to have the 8am appointment available. Also, a guy walked me out and than Friendly and nice. Excellent courier service. Convenient location and happy to have the 8am appointment available. Also, a guy walked me out and thanked me for my business. That's great customer service. More

Appoinent went well. Car taken care of quickly. Posner park service always runs smoothly, in my opinion. Car taken care of quickly. Posner park service always runs smoothly, in my opinion. More

Scheduled recall in a timely manner, gave me a ride home and then back again. and then back again. More

Great customer service and knowledgeable. They go above and beyond to make sure your vehicle is performing as it should be. They go above and beyond to make sure your vehicle is performing as it should be. More

Very helpful with providing Diagnostic information regarding my vehicle and provided a loaner vehicle during the time of inspection regarding my vehicle and provided a loaner vehicle during the time of inspection More