Posner Park Chrysler Dodge Jeep Ram - Service Center

I took my 2 jeeps in the morning and it was perfect on time. And everything was completed time. And everything was completed More

Quick and efficient and very friendly great service! Highly recommend this place for warranty items Highly recommend this place for warranty items More

You decided to take my Pacifica here after taking it to a different dealership for years. Man I sure do wish I would have came here sooner. They sure do know what they are doing and work hard to get it don different dealership for years. Man I sure do wish I would have came here sooner. They sure do know what they are doing and work hard to get it done right. Andrew always answered when I had questions and took care of my families vehicle. Then when I picked up my van, Alex at service was super great to talk to as well. They have very experienced, nice people working. Something you don’t see anymore. More

No comment. I was taught if I don't have something nice to say don't say nothing at all. I was taught if I don't have something nice to say don't say nothing at all. More

This is second time in dealing with Luis Pabon at Posner Park Chrysler, the service and knowledge regarding the issue was outstanding. He provided excellent customer service from vehicle status, the issue a Park Chrysler, the service and knowledge regarding the issue was outstanding. He provided excellent customer service from vehicle status, the issue and the timing regarding completion, which was exceptional. More

Very good and quick service. I've been using this dealer service for few years now and service is consistently good. I've been using this dealer service for few years now and service is consistently good. More

I brought my Pacifica in for recalls. The service department scheduled me for a Thursday. I was given a rental but only for 2 days, after which I had to pay $50/ day. According to The service department scheduled me for a Thursday. I was given a rental but only for 2 days, after which I had to pay $50/ day. According to the representative, the service garage was backed up but they would try to get my vehicle done by the weekend, to avoid me having to pay for several days of rental. They were so backed up and slow that I didn’t get my car back until the following Tuesday (5 days total) causing my an expense of $150 for a simple recall work that involved updating some software and resetting codes. Probably 45 mins of work total. If they were t able to get to my car until Tuesday, why would they schedule me for service on a Thursday, knowing full well that there would be a significant delay, costing me money for their rental - on a fully covered recall service. I will only go here because it is the closest Chrysler dealership and only one within an hour drive. Previous experience when shopping for cars in 2021 here was also poor. Sales person took me on test drives in vehicles she knew nothing about. Every question I asked about features and performance was answered with “I’m not sure, we’ll have to ask my manager back at the dealer after the test drive. I drove 3 vehicles that day - all hybrids - none of them were charged so I was unable to test the hybrid drive systems. There was 1 2020 Pacifica hybrid that I was interested in within my budget, but it mysteriously had to be kept there and wasn’t ready to sell. It didn’t have a charger, and the shop didn’t seem to know how to charge it. A day later they told me that car was no longer available and tried to sell me a newer model that was $10,000 more than the previous one. Shady and subpar experience from sales and now also service. More

Great experience, great communication from the my service advisor Alex. Kept me update on all the repairs of my vehicle. advisor Alex. Kept me update on all the repairs of my vehicle. More

Very patient employee. Customer care oriented. Excellent problem solving. I would recommend Posner Jeep Chrysler. Customer care oriented. Excellent problem solving. I would recommend Posner Jeep Chrysler. More