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Posner Park Chrysler Dodge Jeep Ram - Service Center

Davenport, FL

4.1
245 Reviews

245 Reviews of Posner Park Chrysler Dodge Jeep Ram - Service Center

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September 02, 2023

We bought a vehicle with an extended warranty on this dealership. The sale was smooth, but we needed the warranty, because the unit broke down. They have had the unit over a month, changing the date ever More

by Luis Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Harpster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Ocasio-Rod
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2023

Service is great here. Will always consider buying a vehicle here first over other dealerships. More

by MCLARTY.AJ11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ocasio-Rod
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Easy to get an appointment and they honored the time. Very happy with the service writer and work that was done. More

by Cblippens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ocasio-Rod
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Nothing was resolved now my warranty went up i was lied to & one of my car parts went missing More

by dayne35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Pabon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Posner Park Chrysler Dodge Jeep Ram responded

I apologize your recent experience was not satisfactory. We strive for great experiences with everyone of our valued guest. I would like to learn more about your visit, if you could please give the service manager, Tom, a call at 863-438-3335.

August 30, 2023

Smooth …………………………why do I need to write 25 words, don’t push it. Good bye More

by comellas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ocasio-Rod
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2023

I took my 2 jeeps in the morning and it was perfect on time. And everything was completed More

by NALICEA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizbeth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

Quick and efficient and very friendly great service! Highly recommend this place for warranty items More

by m.linkugel13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Pabon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

You decided to take my Pacifica here after taking it to a different dealership for years. Man I sure do wish I would have came here sooner. They sure do know what they are doing and work hard to get it don More

by JEFFANEDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

You should not be pricing people out of repairs. I understand that parts and labor do cost money. However, the amount that I was quoted for my repairs was astronomical compared to competitors. Espec More

by dswish1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alejandro Ocasio-Rod
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Posner Park Chrysler Dodge Jeep Ram responded

We do apologize you were not satisfied with your recent service visit. Unfortunately the repairs you need do involve removing your dashboard to replace the ac evaporator which is the most time consuming a/c part to replace. While vehicle repair prices do vary amongst repair shops, the training, skill of technician (pay rate) and parts used all play a factor as well as the warranty provided. We take pride in being a dealership that pays top notch to our technicians as we have the highest amount of fully certified technicians in the area. I again do sincerely apologize for your dissatisfaction, I hope you find success in wherever you choose to have your vehicle repaired.

August 14, 2023

No comment. I was taught if I don't have something nice to say don't say nothing at all. More

by ANGEL.DIMITRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lizbeth Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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