Posner Park Chrysler Dodge Jeep Ram - Service Center

Communication was horrible, they failed to keep me informed of the status of the repair of my vehicle. My Service representative was horrible at returning phone calls. They did not conduct a thorough informed of the status of the repair of my vehicle. My Service representative was horrible at returning phone calls. They did not conduct a thorough check after the repair was completed to insure everything was in order, no remaining check engine light still on! Even though the responsibility falls on me to submit a claim to my insurance company, they could have at least sent the proper invoice to the company on my behalf. More

Sales team excellent Jennifer is the best service department poor. Service department under staffed way too busy can’t take care of basic diagnoses department poor. Service department under staffed way too busy can’t take care of basic diagnoses More

Great customer service. The associated rapidly help me to check in on my appointment. And finish the job on time . Great job guys The associated rapidly help me to check in on my appointment. And finish the job on time . Great job guys More

Very professional and helpful. I always get treated well and they try to be prompt in delivering services. I always get treated well and they try to be prompt in delivering services. More

Everything was so easy even the bill came straight to my phone. Especially helpful when trying to avoid the public. Great service. phone. Especially helpful when trying to avoid the public. Great service. More

I was given a repair quote for a part that was incorrect. After waiting for 4 days! After waiting for 4 days! More

Great experience with the Tom the Service Manager and Andrew the Service Advisor. They addressed every concern I had and promptly had my vehicle serviced and ready for pickup within the timeframe they pr Andrew the Service Advisor. They addressed every concern I had and promptly had my vehicle serviced and ready for pickup within the timeframe they promised. Thank you for a positive experience and in my opinion, the overall environment of the service department has improved immensely over the past 3 months. More

Exceeded our expectations Wonderful customer service We love our Jeep Joe was personable and friendly We love our Jeep Joe was personable and friendly More

Extremely slow scheduling process and my jeep came out with a different issue than the original one that bring me there with a different issue than the original one that bring me there More

Booked Monday appointment on Sunday, really fast. Booked in with Alec at 12:30. He was really attentive from start to finish. He kept me informed of all that was found, prices of extras and a rough t Booked in with Alec at 12:30. He was really attentive from start to finish. He kept me informed of all that was found, prices of extras and a rough time frame. He phoned me at 3pm to say the car was ready for collection. Thank you Alec for your service More