Posner Park Chrysler Dodge Jeep Ram - Service Center

Fast and professional. I've been using Posner Park Chrysler since moving to Fl last June. Went in for oil change and tire rotation with mo appointment. I was taken care of i I've been using Posner Park Chrysler since moving to Fl last June. Went in for oil change and tire rotation with mo appointment. I was taken care of immediately, and proceeded to wonder around the dealership lot. after about 45 minutes, my car was ready, and after going over the report, paid and left. I've never had a bad service moment at this dealership. More

Best place ever I drive 45 minutes to go to this dealership. I leased my Jeep here. Get my service here. Made the mistake of going to the orlando airport jeep dealers I drive 45 minutes to go to this dealership. I leased my Jeep here. Get my service here. Made the mistake of going to the orlando airport jeep dealership to purchase my lease. Left there crying. I always get amazing service at poster. Last visit Jose was so incredible. He was friendly and answered all my 100 questions i had. Mitchell helped with something under my hood as well. Both were so great and helpful and they are two of the reasons i love going there. I’ve never been let down yet with their customer service and help. More

Mike and Stephanie in service were very helpful. Service staff was very helpful with fixing town and country van, and my Le Baron convertible. All was done well. Thanks I am happy with their work. Service staff was very helpful with fixing town and country van, and my Le Baron convertible. All was done well. Thanks I am happy with their work. More

One star cause i can't give negative stars. One star cause I can't give negative stars. This place is a total rip off and management and the service department has no integrity. They put my fami One star cause I can't give negative stars. This place is a total rip off and management and the service department has no integrity. They put my family in danger by allowing an unsafe vehicle that they supposedly checked to leave their facility. I was quoted $1200 for what turned out to be loose lug nuts. Yes, you heard correct "LOOSE WHEEL LUG NUTS". If you do business with this place after reading this you are asking for trouble. More

Service of 2014 Dodge Durango Arsenio and his team have provided a very professional and wonderful experience when ever I take my car in for service. They always keep me updated du Arsenio and his team have provided a very professional and wonderful experience when ever I take my car in for service. They always keep me updated during the day and I feel that my vehicle is well looked after! Stephanie was very helpful in providing an rental car when my vehicle could'nt be repaired straight away! 10 stars for everyone at Posner Park Service Team! More

Program Key Fob I had purchased some Key Fobs from Amazon. I made an appointment for 2 PM I was checked in at 1:54 PM Got out at 3:25The service manager checked me i I had purchased some Key Fobs from Amazon. I made an appointment for 2 PM I was checked in at 1:54 PM Got out at 3:25The service manager checked me in and the first words out of him was" even if these don't work you still have to pay" Asked if I was informed of the charge I told him $60 plus tax, He said we charge for shop supplies What kind of shop supplies would you use on programing fobs. He said well we charge everyone for shop supplies even if we don't use them Big RIPOFF this place is Labor $58.54 Shop supplies $6.78 and tax $4.58 Total $69.90 When in reality it should have been $Labor $58.54 Tax $4.10 for total of $ 62.64. I don't mind paying for stuff that I use but I don't like being stolen from by a bunch of thieves . Oh while I was waiting a service guy came in and told a customer he needed a new air filter. Price $ 45.00 STAY AWAY FROM HERE or you will be robed More

Worst service department ever UNPROFESSIONAL EMPLOYEES WHO HATE THEIR JOBS AND THE NEGATIVITY IS FELT BY ALL YOU COULD STAND THERE FOR FIFTEEN MINUTES AND HAVE THREE EMPLOYEES WALK UNPROFESSIONAL EMPLOYEES WHO HATE THEIR JOBS AND THE NEGATIVITY IS FELT BY ALL YOU COULD STAND THERE FOR FIFTEEN MINUTES AND HAVE THREE EMPLOYEES WALK PAST YOU BEFORE ANYONE EVEN ACKNOWLEDGES YOU AND THEN THEY ACT LIKE YOU ARE BOTHERING THEM AND THEY TALK NEGATIVELY ABOUT THE CUSTOMERS TO EACH OTHER More

Pick up the dam phone had my Jeep Patriot towed to Posner Park Chrysler on a Friday. Service technician told me on the phone they would look at my car later on in the day. had my Jeep Patriot towed to Posner Park Chrysler on a Friday. Service technician told me on the phone they would look at my car later on in the day. I called several times on Saturday and nobody would answer the left multiple messages an no return finally called call center and explained everything that nobody would return my call. The call center was able to get a hold of somebody and connected my call the receptionist explain to me that the service department was busy and that if I wanted to know the status of my vehicle I needed to go there in person . On Saturday I arrived at Pozner Chrysler spoke to the service manager here shortly that I would hear from them on on Monday I did receive a phone call from Emory explaining to me what was wrong with my car before the conversation ended he informed me that another vehicle that hit my car I went back to Pozner Park on Monday to look at the damage I had a few questions to ask my first question was I told my vehicle to Pozner Park the tow company told me that it would be $125 to tow my car and I was to pay the driver before they took my car the driver informed me that Pozner Park would pay for the towing and just added to the total price to fix my car so on Monday when I asked them how much they charged for towing they told me they charged $150 I asked why the tow company had a different price I told them I will call the tow company to find out what was going on then they decided to take $50 off the towing bill which brought it back down to $125 I then got my bill which was $1085 and paid for it before the vehicle is fixed I made it abundantly clear that nobody is to work on the body of the car until they speak to my husband or myself I I also explained to them that I was I have no Bondow or any type of filler added to my car emery ashored me that they would call me before they Took my car to the body shop due to damages that occurred while sitting in their parking lot I had my heard anything from ponser iChrysler for four days so I decided to call them again no answer I then intern called the call center they were finally able to get a hold of somebody and I was informed that Posner Chrysler decided to bring my car to an auto body shop and have them put Bondow on my car I tried to contact Pozner Chrysler and again nobody would return my call the receptionist gave me the owner's voicemail I left three polite messages for him to return my call he has yet or not does anybody from Chrysler return my call I will never recommend this place to anybody I hope Pozner reads this and somebody reaches out to me but it's very doubtful they will since they don't even return any phone calls More

worst service ever they don't care about the costumer i have been trying to get in contact to make an app to service my vehicle i even went to the dealership and i was they don't care about the costumer i have been trying to get in contact to make an app to service my vehicle i even went to the dealership and i was told to call that's the only way i can make an app. nor respect for the customer whatsoever. More

slow and expensive I went to the 'express lane' for an oil change at Poser Park Chrysler. My vehicle sat there for almost exactly 1 hour after checking in. Then the oil I went to the 'express lane' for an oil change at Poser Park Chrysler. My vehicle sat there for almost exactly 1 hour after checking in. Then the oil change began but took almost 40 minutes. I decline the tire rotation, but I guess they still check the air filter - when I drove away the engine was louder than normal -- I thought, they only did an oil change how could they make the engine louder?? then I pulled over and sure enough the engine air filter cover had been left open. I closed it up and carried on. If you are in no hurry, not on a budget, and don't mind correcting their mistakes then you are in luck! More