Posner Park Chrysler Dodge Jeep Ram - Service Center

I really love the massage chair they have in there! Customer service was top-notch, they took the time to explain everything to me. Pricing was fair and consideration was given to future needs. Brittany Customer service was top-notch, they took the time to explain everything to me. Pricing was fair and consideration was given to future needs. Brittany was fantastic! More

Spare tire/Jack On Saturday Sept 28 I was driving on SR 60 when a lite came on the dash telling me that i had a problem with the right rear tire. the air pressure was On Saturday Sept 28 I was driving on SR 60 when a lite came on the dash telling me that i had a problem with the right rear tire. the air pressure was dropping. So i in the auto part store. tire was flat. So I opened the trunk and found that I don,t have a donut or a jack. xxxx. And I happy that my family was not by themself. well after two can of fix a flat and a plug the tire held enough air to get home.. then the dam air pump would not work. My xxxxx is why no dam spare or Jack. What if my family was on a trip and this Happend in the middle of the night and i was never told that there was no spare? More

Service was excellent fast and efficient. Brittney was very friendly and was very helpful in the process for a oil change. Thank you for your good service!! very friendly and was very helpful in the process for a oil change. Thank you for your good service!! More

Satiesfies customer. Happy with Vincent service I went to Posner Park dealership for oil change , Vincent was very helpful. He also recommend rotation on my tire, the work was done quickly by the fr I went to Posner Park dealership for oil change , Vincent was very helpful. He also recommend rotation on my tire, the work was done quickly by the friendly staff. More

Service Department I have been a few times for oil changes and tire rotations and they always get me in and out quickly. They are quick to correct any mistakes with a sm I have been a few times for oil changes and tire rotations and they always get me in and out quickly. They are quick to correct any mistakes with a smile. More

Fantastic service Brittany was great even got our Jeep back to us much sooner then we thought. I would definitely deal with her anytime. The service was fast and depend Brittany was great even got our Jeep back to us much sooner then we thought. I would definitely deal with her anytime. The service was fast and dependable More

Service Advisor. Susie, Pena. She's the best very professional and helpful. They did a great job on my car, very friendly staff. ( 5 Starts ) Thank You. Olin Susie, Pena. She's the best very professional and helpful. They did a great job on my car, very friendly staff. ( 5 Starts ) Thank You. Olinda R More

horrible service went for oil change, they did not do it My new Jeep stalled on the highway twice, it was time for an oil change so I took it in. I checked the oil before I left it with them and it was a qu My new Jeep stalled on the highway twice, it was time for an oil change so I took it in. I checked the oil before I left it with them and it was a quart low. When I got my car back 5 days later I checked the oil and it was still a quart low. I was told there was no problem with my car, and given a check list of all th e things that they "checked". including the oil. They told me that over filling the gas tank caused the car to stall 3 time. I do not trust the service department at all. My car had 3452 miles on it when I took it in, it is a new car. More

Call back a bit too late My 2014 Dodge Grand Caravan broke down and had to be towed to the Pasner Park CDJR dealership on Thurs July 11 afternoon. I mentioned several time My 2014 Dodge Grand Caravan broke down and had to be towed to the Pasner Park CDJR dealership on Thurs July 11 afternoon. I mentioned several times that we were checking out of our hotel at Disney Polynesian resort on Friday morning and if my car was not ready, I would have to book another night. The service tech Freyni ensure me they would call me by 9am on Friday with the status. Friday at 8:30am I called them and was informed my van had not even got into the shop yet. I mentioned again that I needed to know by 10:00am if I had to book another night. The service rep said he would check and call me back in 5 mins. Over the next two hours I tried calling the service center and even left a message for the service manager to call me(still waiting for his call back). At 10:15am I had to book another night at my hotel. At 10:30am, the service center called and said my van was ready to be picked. Because of the dealership not caring about my concerns, it costed me $450 to book Friday night at my hotel, plus $275 for them to replace the battery. When I picked up my van, the service rep agreed, he should of called me sooner. If he did, I would have not had to book another night and save $450. More

Very helpful Service staff Brought our Jeep Cherokee in due to a stress crack in the windshield... Although it too a while to get the part in, the customer service was extremely Brought our Jeep Cherokee in due to a stress crack in the windshield... Although it too a while to get the part in, the customer service was extremely helpful... they took car of our issue once the part was in and made the transaction completely flawless... Kudos to Stephanie and Savannah in the Service Dept for the excellent care and courtesy given to us while our Jeep was being fixed... Look forward to dealing with them when needed.. More